Customer reviews from keurig.com
Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Average customer rating
4.5
(531 Reviews)
Rating breakdown 531 reviews
5 Stars
420
4 Stars
44
3 Stars
22
2 Stars
15
1 Star
30
85%of customers recommend this product.
(
332 out of
390)
Customer Reviews for Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Posted by: Anonymous
Verified Purchase:Yes
This Keurig is so much better than the previous ones I’ve owned. The connection to my phone allows me to know (and be reminded) when it needs descaling, needs an upgrade, etc. it has temperature choice, strength options and more size options which I LOVE.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 22, 2023
Thank you so much for your kind words Emily. We are so happy you are loving your K-Cafe SMART coffee maker. Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
4
Love The Coffee
on March 22, 2023
Posted by: The Cool Parents
We love this machine, however it is extremely hard for us to connect to wifi. We follow the directions within the app and what was provided however still no luck. Can you please assist? Also we need a new pod needle holder as ours is missing. How do we order one? Thank you
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 23, 2023
Thank you for sharing this feedback. We are sorry to hear you’ve had some trouble trying to connect your new K-Cafe SMART coffee maker to your home Wi-Fi network.
If you are still experiencing this issue, please try the following steps to reset your connection:
1. On the brewer press and hold both arrows to open the settings menu. Then press the right arrow to CONTINUE.
2. If the screen says you are connected to Wi-Fi, press the K button to FORGET NETWORK.
3. Use the Right arrow to select YES, then use the K button to confirm you want to delete the network. Once you have deleted the network the screen will say Wi-Fi Not Connected. Press the K to begin the connection process.
We hope this helps but if you still need assistance, our Consumer Care team would be happy to help you further. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST and can be reached at 866-901-2739.
If you are still experiencing this issue, please try the following steps to reset your connection:
1. On the brewer press and hold both arrows to open the settings menu. Then press the right arrow to CONTINUE.
2. If the screen says you are connected to Wi-Fi, press the K button to FORGET NETWORK.
3. Use the Right arrow to select YES, then use the K button to confirm you want to delete the network. Once you have deleted the network the screen will say Wi-Fi Not Connected. Press the K to begin the connection process.
We hope this helps but if you still need assistance, our Consumer Care team would be happy to help you further. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST and can be reached at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Rach1991
Verified Purchase:Yes
I absolutely love this coffee maker. I use it several times a day and I haven’t been tempted to go out to a coffee shop even once since I bought this! It’s amazing and having the app to walk you through recipes is the cherry on top of the cake! I’ve been raving about this to all my friends.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 27, 2023
We just love to hear that you are able to skip the coffee shop and enjoy all your favorites at home with the K-Cafe SMART coffee maker! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Teŕry G
Verified Purchase:Yes
One of the most satisfying purchases that I have ever made. Immediate difference maker in taste. I could not be more pleased.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 23, 2023
We love hearing this! Thank you for your review and feedback. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: ThePincess
Verified Purchase:Yes
I love this thing. I'm not sure what it is that makes me so happy but when I'm not home I think about making coffee or tea at home. It's already saved me the cost of many cups of coffee
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 23, 2023
We’re so glad to hear that you’re enjoying your K-Cafe SMART coffee maker! Thank you for taking the time to leave us your review. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Silken Windhound Paul
Verified Purchase:Yes
I thought Keurig made a good cup of coffee before, and was quite satisfied every morning. But the Keurig Cafe unlocked what a true delicious cup of coffee really is.
Well worth the cost for any true coffee lover
Whether you prefer hot or iced the Keiog Cafe is guaranteed to satisfy. This unit really brings out not only the flavor but every nuance of your favorite pods.
Whether you prefer hot or iced the Keiog Cafe is guaranteed to satisfy. This unit really brings out not only the flavor but every nuance of your favorite pods.
I will go so far as to say that you haven't really truly tasted the full flavor of coffee till it's newed by the Keurig Cafe.
Cheers and Enjoy!!!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 3, 2023
We’re so glad to hear that you’re enjoying the perfect cup of coffee with your new K-Cafe SMART coffee maker! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Sicard
Verified Purchase:Yes
I love it. K-Smart replaced my original Keurig I have had for over 20 years.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 3, 2023
We just love to hear this! Thank you for sharing your wonderful review of your new K-Cafe SMART coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: RenRoc
Verified Purchase:Yes
Love it! I’m still learning everything about it. Definitely would recommend.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 5, 2023
We just love to hear this! If you need any help with your new K-Cafe SMART coffee maker, we recommend going to our Support page on the Keurig website. We have a lot of helpful videos there to assist you with learning about all the new SMART features of your brewer. Happy Brewing!
Written by a customer while visiting keurig.com