Customer reviews from keurig.com
Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Average customer rating
4.5 out of 5
4.5
(531 Reviews)
Open Ratings Snapshot
Rating breakdown 531 reviews
5 Stars
420
4 Stars
44
3 Stars
22
2 Stars
15
1 Star
30
85%of customers recommend this product. 
(
332 out of 390
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Customer Rating
3 out of 5
3
Disappointing
on February 18, 2023
Posted by: Anonymous
Verified Purchase:Yes
The frother is honestly disappointing and does not work the best. The rest of the machine is pretty great, but I purchased this model for the frother feature.
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareFebruary 20, 2023
We're so sorry to hear you've been disappointed with the frother on your K-Cafe SMART coffee maker. Please reach out to our Consumer Care team at 866-901-2739, we will be happy to look into this further for you.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
New 5 injection is 5 star
on February 27, 2023
Posted by: oreagle
Verified Purchase:Yes
If you haven't tried the new 5 injection system do so now.. No comparison.. Richer bolder flavor
I would recommend this to a friend!
Response from keurig.comBy KeurigConsumer CareFebruary 28, 2023
We are happy to hear you are enjoying our new MultiStream technology. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Easy to wake up
on February 28, 2023
Posted by: Renate B
Verified Purchase:Yes
Easier when I wake up. I haven’t gone through all of the features yet, but being able to be a cup a I shut off my alarm is really cool.
Response from keurig.comBy KeurigConsumer CareMarch 10, 2023
We're thrilled to be a part of your morning routine! Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Okay...
on March 4, 2023
Posted by: CarolH1016
Verified Purchase:Yes
I also have a K-Supreme Plus® SMART Single Serve Coffee Maker that we put in our RV when I bought this one and it isn't quite as good.
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareMarch 7, 2023
Thank you for sharing your review and feedback. If you ever need assistance with either of your coffee makers, please feel free to reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
I can’t believe the difference!
on March 11, 2023
Posted by: Hans
Verified Purchase:Yes
My old Kuerig still worked after 10 years, but only worked for 8 ounces. The K-Caf Smart works so great, I can’t believe the difference, in taste, quality, and options.
I would recommend this to a friend!
Response from keurig.comBy KeurigConsumer CareMarch 13, 2023
We're delighted to hear that you are enjoying your new K-Cafe SMART coffee maker with MultiStream technology. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Happily satisfied
on March 14, 2023
Posted by: Yoly_49
Verified Purchase:Yes
I love my smart coffee maker! I'm so glad i purchased it. The frother was the missing component i needed to make all my favorite drinks.
I would recommend this to a friend!
Response from keurig.comBy KeurigConsumer CareMarch 14, 2023
We love that you are enjoying all your coffeehouse favorites with your new K-Cafe SMART coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
review
on March 15, 2023
Posted by: Nelly 123
Verified Purchase:Yes
The "smart" recognition can take up to 30 seconds to register. So if you just want to pop in a K cup and brew, you have to wait for it to recognize. It will also not recognize off-brand K cups- like Kroeger, etc. Also note that the brewer is about 3/4th inch taller when open that it notes on the website. So if you have it in a pantry, take this into account to see if it will open all of the way. The frother is OK. I thought I would use it much more than I actually did. Its unnecessary for me.
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareMarch 21, 2023
Thank you for sharing your review. We appreciate your feedback and will be sure to pass it along to the appropriate team. If you ever need assistance with your K-Cafe SMART coffee maker, please feel free to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Best coffee maker I have had! Im do glad I got it!
on March 19, 2023
Posted by: CindyP
Verified Purchase:Yes
Amazing! I wish I had this sooner. So easy to use.
I would recommend this to a friend!
Response from keurig.comBy KeurigConsumer CareMarch 22, 2023
We’re so glad to hear that you’re enjoying your new K-Cafe SMART coffee maker Cindy! Thank you for sharing the love! Happy brewing!
Written by a customer while visiting keurig.com
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