Customer reviews from keurig.com
Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Average customer rating
4.5
(531 Reviews)
Rating breakdown 531 reviews
5 Stars
420
4 Stars
44
3 Stars
22
2 Stars
15
1 Star
30
85%of customers recommend this product.
(
332 out of
390)
Customer Reviews for Keurig - K-Caf SMART Single Serve Coffee Maker - Black
Posted by: Matthew Iverson
Verified Purchase:Yes
The Frother made it to where I don't even need to go to a coffee shop for a handcrafted drink! Worth every penny.
Response from keurig.comBy Keurig Consumer Care, June 5, 2025
We're glad you've found the perfect fit for your kitchen, Matthew! Thank you for taking the time to leave your kind review.
Written by a customer while visiting keurig.com
Posted by: SGVTips
Verified Purchase:Yes
Great brewing quality comparied to the older versions I had a K-Select. The coffee is much more robust. Easy to use. It does take longer to start brewing because of all the selections but it seems worth the wait.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 5, 2025
Thank you very much for your kind words and for taking time to share this feedback on your new K-Cafe Smart brewer. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: Nerwin
Verified Purchase:Yes
I think of the other model of Keurig are most efficient and price -value is better. For example, I had K-compact and K-compact single server, and both are amazing brewing and faster, but if I you compare with this model more expensive the compacts out performance this.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 13, 2025
Hello and thank you for your review. We apologize that the Coffee Maker did not meet your expectations. This is not indicative of the experience that we strive for. We appreciate your feedback, Nerwin.
Written by a customer while visiting keurig.com
Posted by: RajM
Verified Purchase:Yes
Very easy and convenient machine to use. Totally worth the money, I loved it!! Cleaning Milk Frother is bit of a hassle.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 9, 2025
We appreciate your positive review and feedback! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Robert Ryan
Verified Purchase:Yes
Love the new unit does great on custom brews. Lot of fun with the blue tooth great with the phone , I have not been able to get it to work with Alexa, so not real happy with the smart programing but, the coffee pot is the best.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 22, 2025
We just love hearing this, Robert! Thank you for taking the time to leave us your review! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
It's a all in one Coffee, Latte and Barista
on September 20, 2022
Posted by: tennbabe
I just love my new K-Caf ! I can do so many different types of coffee, from iced to hot ~ Being able to connect to the K-Caf utilizing my iphone (via Keurig app), coffee can be ready before I get to it! Thank you for making this wonderful Keurig K-Caf !
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 26, 2022
We are so happy to hear you're loving the remote brew feature in the Keurig app! Thanks for reviewing your new K-Cafe SMART brewer!
Written by a customer while visiting keurig.com
Customer Rating
4
Keurig KCafe Smart Brew
on September 20, 2022
Posted by: Jenna May
Got my new coffee machine today and filled the reservoir half way, we had to leave and run errands came back and the reservoir is leaking water… any help or recommendations this thing is brand new but it’s leaked twice now not sure what’s happening
Response from keurig.comBy Keurig, Consumer Care, September 22, 2022
Hi Jenna, this is not the experience we would like you to have with your brand new coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you!
Written by a customer while visiting keurig.com
Posted by: Jenny J
Verified Purchase:Yes
Love this new machine. It is my 3rd Keurig coffee maker and they just get better and better. This machine is quiet, fast and so many choices. I am still experimenting with it and it is easy to work with.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 17, 2022
Thank you for your wonderful review! We are excited you are enjoying all the ways you can customize your brew for the perfect cup with the K-Cafe SMART coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com