Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr ultra 2025 512GB (Unlocked) - PANTONE Scarab
Average customer rating
4
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
110
4 Stars
30
3 Stars
20
2 Stars
12
1 Star
22
77%of customers recommend this product.
(
82 out of
107)
Customer Reviews for Motorola - Refurbished Excellent - razr ultra 2025 512GB (Unlocked) - PANTONE Scarab
Customer Rating
5
Great Phone
on April 28, 2026
Posted by: K.M.
Love this phone. Works great with many customizable features.
Response from motorola.comBy Mitch, Motorola Customer Care, April 30, 2026
We’re glad to hear you’re loving the phone and enjoying its performance and customizable features. It’s great to know it’s been a good fit for you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone but only supports USB 2.0
on May 3, 2026
Posted by: notips
Generally, quite happy with this phone, except it only supports USB2.0. I'm not sure why this flagship phone does not support USB 3.1 or higher.
Response from motorola.comBy Mitch, Motorola Customer Care, May 6, 2026
Hi Notips, Thank you for sharing your detailed feedback. We’re glad to hear you’re happy with the phone overall, and we understand your concern regarding the USB 2.0 support. Your input is valuable, and we’ll be sure to pass this along to our team for consideration in future improvements. If you ever need help, give us a holler or reach out to our official Moto Razr Ultra community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com