Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr ultra 2025 512GB (Unlocked) - PANTONE Scarab
Average customer rating
4
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
110
4 Stars
30
3 Stars
20
2 Stars
12
1 Star
22
77%of customers recommend this product.
(
82 out of
107)
Customer Reviews for Motorola - Refurbished Excellent - razr ultra 2025 512GB (Unlocked) - PANTONE Scarab
Customer Rating
5
Well done Team Motorola!
on August 23, 2025
Posted by: MejustME
Weeks of use, AND I LOVE IT! Powerful, beautiful, and BRAVO Motorola!!!!
Response from motorola.comBy Mitch, Motorola Customer Care, August 25, 2025
Hi MejustME, Thank you for the enthusiastic feedback! We’re thrilled to hear you’re loving your phone. Your support and kind words mean a lot to the Motorola team! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
RAZR ultra 2025
on August 24, 2025
Posted by: RAZR 2025
Thanks to have always on display now , big screen, smooth
Response from motorola.comBy Mitch, Motorola Customer Care, August 24, 2025
We’re glad to hear you’re enjoying the always-on display, big screen, and smooth performance. Thank you for sharing your experience and for choosing Motorola! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone, just buy it already!
on September 3, 2025
Posted by: neck
from Cleveland, OH
I picked up the Moto Razr 2025 Ultra after being an iPhone user for the past 4 years, mostly due to phone size and how uncomfortable it is when doing anything throughout the day. Let alone, the feeling of it constantly trying to fall out of your pocket. The Razr Ultra is fantastic, it's size and lightweight feel keep it put and make it so much easier to carry around (for a guy anyways).
The feel of the folding mechanism it is great! It feels strong and smooth which I was hoping for as I never had a phone like this before. Every feature on this phone is a one up from it's nearest competitor which is a huge plus in my book and the main reason I chose this phone. Very quick and crisp pictures from the camera, a ton of space (1tb), the amount of customization is pretty good to as I rarely use the buttons as they are intended because I don't use AI / Digital Assistants at all. So being able to change that to something else is nice.
We all know that the Android OS isn't the easiest OS to get around in, let alone the smoothest to use, but the hardware in this phone really helps out here. I haven't had any hang ups, crashes or stutters, it just works and it works smoothly and quickly, which again, I really appreciate. Thankfully, there doesn't seem to be anything that I don't like yet, so there's another plus!
If you are on the fence, just do it, the trade in program is fantastic and the price it worth it. A very solid piece of tech and a new home for me!
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 3, 2025
Hi neck, Thank you for sharing your detailed experience with the Moto Razr 2025 Ultra! We're thrilled to hear you're enjoying the compact design, smooth performance, and customization options—especially coming from an iPhone. It’s great to know the foldable form factor and powerful hardware are meeting your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Written by a customer while visiting motorola.com
Customer Rating
5
Nice phone!
on September 3, 2025
Posted by: Phone guru
Well built phone with plenty of battery for my use. It's great the way I can do so much on the outer screen.
The only downfall is they stopped the ability to use my personal assistant when the phone is locked and closed. It worked when I first bought it, but with an update it stopped working. Really important to me. Please fix!
The only downfall is they stopped the ability to use my personal assistant when the phone is locked and closed. It worked when I first bought it, but with an update it stopped working. Really important to me. Please fix!
Response from motorola.comBy Carlos, Motorola Customer Care, September 4, 2025
Hi Phone guru, Thank you for your feedback! We're glad you're enjoying the build quality, battery life, and functionality of the outer screen. We understand how important using your personal assistant while the phone is locked and closed is to you. We'll pass this along to our development team for review.You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Written by a customer while visiting motorola.com
Customer Rating
5
Pleasantly surprised
on September 4, 2025
Posted by: Adam S
from Pittsburgh
I've been using Apple since the very first iPhone came out. This is my first Android phone. I really like the flip phone. It fits neatly in my pocket, the outside screen is super useful and overall it's more intuitive and user-friendly than I had anticipated.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 4, 2025
Hi Adam S, Thank you for sharing your experience! We're thrilled to hear that your first Android phone—especially the flip design—has been a positive transition from Apple. It's great that you're finding the device intuitive, user-friendly, and that the outer screen adds real value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Written by a customer while visiting motorola.com
Customer Rating
5
Moto ultra 2025
on September 5, 2025
Posted by: Ed2025
from FL
Great phone ! Love the design and software. Would recommend to others to switch.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 5, 2025
Hi Ed2025, Thank you for your feedback! We're thrilled to hear you love the design and software. We appreciate your recommendation! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Written by a customer while visiting motorola.com
Customer Rating
5
MY FLAGSHIP - SINCE 2019
on September 5, 2025
Posted by: ROBIN1BOW
I've had the moto razr since 2019s first model. Its keeps getting more and more satisfying. I've probably alone convinced at least 500 people to buy this phone, a. Now I'm on the Ultra 25. 1TB - just crazy!
Response from motorola.comBy Mitch, Motorola Customer Care, September 7, 2025
Hi ROBIN1BOW, Thank you for being such a loyal Razr fan since the very first model in 2019! We’re thrilled to hear how much you’ve enjoyed the journey and that you’re now using the Razr Ultra 25 with 1TB storage. Your enthusiasm and word-of-mouth support mean a lot to us. We truly appreciate you being part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
on September 28, 2025
Posted by: Michael1214
from Michigan
The most amazing flip phone I've ever had and I've had a lot of razrs dating back to the Razr V3 I upgraded from the Razr plus 2024 to the Razr 60 ultra 2025 pantone scarab and I absolutely love this beast of a phone with all day battery life
Response from motorola.comBy Mitch, Motorola Customer Care, September 28, 2025
Hi Michael1214, Thank you for your wonderful feedback! We’re delighted to hear that you’ve enjoyed Razr phones over the years and that the Moto Razr Ultra 2025 in Pantone Scarab is exceeding your expectations with its design and all-day battery life. We truly appreciate your loyalty to the Razr family! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com