Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr ultra 2025 512GB (Unlocked) - PANTONE Scarab
Average customer rating
4
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
110
4 Stars
30
3 Stars
20
2 Stars
12
1 Star
22
77%of customers recommend this product.
(
82 out of
107)
Customer Reviews for Motorola - Refurbished Excellent - razr ultra 2025 512GB (Unlocked) - PANTONE Scarab
Customer Rating
5
Great phone
on December 24, 2025
Posted by: Chucky D
from NC
I've upgraded from the first edge+. Wanting to stay with the flagship I opt. for this. The performance is great haven't had a stutter or a hiccup yet. The storage and performance is there. I would recommend this phone to anyone who wants a foldable phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 26, 2025
Hi Chucky, We’re glad to hear you’re enjoying the performance, storage, and overall experience of your new Edge+ phone. We appreciate your recommendation to others interested in a foldable device! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone, beautiful design, randomly shuts off
on February 19, 2026
Posted by: Sd_chill8n
Love this phone but it glitches a lot and can easily break if you drop it. It randomly shuts off, usually when there is an update. It's a beautiful phone, amazing when it works and super fast. Charges super quick too and holds a charge for most of the day.
Response from motorola.comBy Carlos, Motorola Customer Care, February 20, 2026
Hi Sd_chill8n, Thank you for your feedback. We’re glad you love the design, speed, charging, and battery life. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en
Written by a customer while visiting motorola.com
Customer Rating
5
Worth the buy
on February 21, 2026
Posted by: Ivyt
from Indiana
Bought the 1tb model a month ago and I cannot be happier. The flip is seamless and the phone looks amazing. Everyone has been asking me about this phone since I got it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 22, 2026
Thank you for your wonderful feedback, Ivyt. We are very happy to hear that you are enjoying your 1TB model, the smooth flip design, and the overall look of the phone. It is great to know that it has made such a positive impression on you and even caught the attention of people around you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features
on March 13, 2026
Posted by: Rattman
from Munith Michigan
I am very happy with this phone it's nice to b able to carry it in my front pocket instead my back
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 17, 2026
Hi Rattman, Thank you for sharing your experience! We’re glad to hear that the phone’s size and features are making your daily life more convenient. Being able to carry it comfortably in your front pocket is exactly the kind of practical design we aim for. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Sharp as a tack! Well designed and on point.
on March 16, 2026
Posted by: MIMike
from Mid Michigan
Power and practicality combine in the stylish functional device. Razr Ultra 2025 packs a punch and has everything and more! Powerful processor, beautiful graphics, great camera, AI, well curated software, and a foldable format!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 17, 2026
Hi MIMike, Thank you for sharing your experience! We're thrilled to hear that the Moto Razr Ultra 2025 is exceeding your expectations with its performance, design, and features. It’s great to know you’re enjoying the processor, graphics, camera, AI, and foldable format all in one device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Lots of RAM and Battery Life is Great
on March 18, 2026
Posted by: CoolBoomer
from Central Florida
I had been watching for the right sale to take the plunge for this phone. I also had been looking for something capable of holding my entire MP3 collection so I could listen wherever I wanted, and players that hold more than 144GB are hard to find. This Razr Ultra with storage at 1TB solved that issue for me. It is a great phone, with the battery lasting much longer than I anticipated. Folded up it fits nicely in pockets and is easy to find a place in my truck's center console for it. Though I don't use this as my primary phone, it is fast and snappy using apps and texting. Lots of RAM at 16GB or more with a boost function. There are all kinds of tweaks for the display and some Moto functions above and beyond the normal Android things. It easily updated to Android 16. The cameras and photo editing functions are great and rival other high-end phones I have. I traded in a Pixel 6a with this purchase and got the full expected value for it so that was a plus. So far I am very happy with this Razr.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 18, 2026
Hi CoolBoomer, Thank you for sharing such a detailed review! We’re thrilled to hear that your Razr Ultra is meeting your expectations—from the battery life and storage to the performance and camera features. It’s great to know that the phone fits well in your pocket and center console while keeping up with your apps, music, and daily needs. We also appreciate you highlighting the Moto features and Android updates—our team works hard to provide a seamless experience with helpful customizations. Your feedback about trading and enjoying the full value is especially helpful for others considering an upgrade. Enjoy your Razr Ultra, and thanks again for being part of the Motorola community! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
User friendly, attractive, easy to read.
on March 18, 2026
Posted by: cissy51
After checking this out online I finally made the purchase. I chose the razor ultra with the wood grain and I love the look and feel. It is a pleasure to carry around fitting in pockets like a wallet. It is bright and easy to see even when closed which is important as I am 78 years old. It is very user friendly which is a BIG plus for me. I also get many complements.
My partner and I have been purchasing Motorola phones for years and have always ben pleased. However, this model is over the top!!
My partner and I have been purchasing Motorola phones for years and have always ben pleased. However, this model is over the top!!
Response from motorola.comBy Mitch, Motorola Customer Care, March 18, 2026
Hi Cissy51, Thank you for sharing such a thoughtful review! We’re delighted to hear that the Razr Ultra with the wood grain finish is not only stylish but also user-friendly and easy to read. It’s wonderful to know it fits comfortably in your pocket and continues to meet your expectations as a long-time Motorola fan. We appreciate your support over the years and are thrilled this model has exceeded your expectations! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Powerful phone with all the bells and whistles.
on April 2, 2026
Posted by: JohnnyRock
from Paradise, Texas
Motorola has really made the best, foldable, phone on the market. I was shocked by the sheer power this phone has. It has super fast processing speed, plenty of RAM, 1 terabyte of storage and takes beautiful photos. There's still so much I haven't even tried and I'm blown away. I love this phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 2, 2026
Hi JohnnyRock, Thank you for your amazing feedback! We’re thrilled to hear that you’re enjoying the power, speed, and features of your Motorola foldable phone. It’s great to know the storage, performance, and camera are exceeding your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-60-ultra-motorola-razr-ultra/bd-p/motorola_razr_60_ultra_razr_ultra_en.
Written by a customer while visiting motorola.com