Customer reviews from jbl.com
JBL - Tune 520C USB-C Wired On-Ear Headphones - Black
Average customer rating
4.2
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
16
4 Stars
11
3 Stars
2
2 Stars
2
1 Star
1
89%of customers recommend this product.
(
16 out of
18)
Customer Reviews for JBL - Tune 520C USB-C Wired On-Ear Headphones - Black
Customer Rating
5
Great headphones!
on July 9, 2025
Posted by: Emily
[This review was collected as part of a promotion.] Great headphones! They are very Light, comfortable, and have good sound. Really like to travel with them and my kids have enjoyed them as well. Would purchase again. They are easy to pack away in your purse.
Written by a customer while visiting jbl.com
Customer Rating
3
Decent Pair of Headphones
on July 10, 2025
Posted by: TootsMatt
from Bronx, NY
[This review was collected as part of a promotion.] Sound quality is up to JBL A1 standards. The playback controls are straightforward enough to use. However I do have an issue with the cord length. I wish it was a tad bit longer since I use it with my PC sometimes
I would recommend this to a friend!
Response from jbl.comBy Customer Support, July 10, 2025
Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
4
Tall guy
on August 6, 2025
Posted by: Greenbarrel57
Everything is great just wish the cord was longer 🤷🏻♂️
Written by a customer while visiting jbl.com
Customer Rating
4
Great!
on October 10, 2025
Posted by: Helloimnoone12
I bought these on Thursday this past week. I gotta say I’m impressed with how well they work! But there’s a tiny zapping sound and I don’t know if it’s the headphones or the music yet, but LOVE THESE HEADPHONES!!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound
on December 1, 2025
Posted by: joseph22
[This review was collected as part of a promotion.] These headphones were very good. Great sound and they fit perfectly on my ears. They sound better than my old Sony headphones. JBL never disappoints me. More controls would have been nice but a great product nonetheless.
Written by a customer while visiting jbl.com
Customer Rating
4
Nice USB-C headphones
on December 23, 2025
Posted by: MRF95
Nice USB-C headphones. I like that they work well with my iPhone and iPads. Plus they fold easily and fit in my bag or pocket.
Written by a customer while visiting jbl.com
Customer Rating
3
for kidss...
on January 12, 2026
Posted by: phbalance
love jbl. headphones are quality, but the ear muff is small which makes it hurt the ears for use more than 1 hour. so i think for kids it would be better marketed. not so much for adult- full grown people head phones. love the sound, not the feel.
Response from jbl.comBy Customer Support, January 12, 2026
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
2
Switches to phone audio during calls
on January 16, 2026
Posted by: Susu81
Hi, I purchased these headphones. They work great while watching media yet while on a phone call or a zoom call it switches back to the phone audio not the headphones- how can I get it to keep the audio on the headphones?
Response from jbl.comBy Customer Support, January 17, 2026
Thanks for your feedback. Here are some troubleshooting steps that might help isolate the issue with your JBL Tune 520C. First, unplug and reconnect the headphone, then during the call or Zoom meeting, manually select JBL Tune 520C USB-C as the audio input and output in the device or app audio settings to keep sound routed to the headphones. Next, try the headphones on a different USB-C device to confirm whether the issue is device-specific. For further assistance, please contact us.
Written by a customer while visiting jbl.com