Customer reviews from jbl.com
JBL - Tune 520C USB-C Wired On-Ear Headphones - Black
Average customer rating
4.2
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
16
4 Stars
11
3 Stars
2
2 Stars
2
1 Star
1
89%of customers recommend this product.
(
16 out of
18)
Customer Reviews for JBL - Tune 520C USB-C Wired On-Ear Headphones - Black
Customer Rating
5
Great Sound Quality.
on September 30, 2025
Posted by: Dusty 68
I've had these headphones for a few weeks and they produce great sound. It's like the band is in the room. I'm extremely happy to have these headphones and will shop for JBL again.
Written by a customer while visiting jbl.com
Customer Rating
4
Tall guy
on August 6, 2025
Posted by: Greenbarrel57
Everything is great just wish the cord was longer 🤷🏻♂️
Written by a customer while visiting jbl.com
Customer Rating
3
Decent Pair of Headphones
on July 10, 2025
Posted by: TootsMatt
from Bronx, NY
[This review was collected as part of a promotion.] Sound quality is up to JBL A1 standards. The playback controls are straightforward enough to use. However I do have an issue with the cord length. I wish it was a tad bit longer since I use it with my PC sometimes
I would recommend this to a friend!
Response from jbl.comBy Customer Support, July 10, 2025
Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
2
Great…when they work.
on July 9, 2025
Posted by: Kim G
I Love these headphones so much…when they work.
I had my first pair for 2 years and they stopped working. I didn’t think much, I just thought i got my fair amount of use out of them and since i loved them I bought another pair. In less than a year they stopped holding a charge. They would stay charged for 1 hour max. My mom bought a pair since I raced about them before i had issues with the 2nd pair.
She never used them so when she heard I was having trouble with the 2nd pair she send me hers (brand new.) After a month of using the 3rd pair the sound in the Right earcup stopped working. Well sometimes it works. But it randomly will work and then not work.
After 3 tries, I give up on JBL.
It’s too bad, because when they work they are 5 star!
I had my first pair for 2 years and they stopped working. I didn’t think much, I just thought i got my fair amount of use out of them and since i loved them I bought another pair. In less than a year they stopped holding a charge. They would stay charged for 1 hour max. My mom bought a pair since I raced about them before i had issues with the 2nd pair.
She never used them so when she heard I was having trouble with the 2nd pair she send me hers (brand new.) After a month of using the 3rd pair the sound in the Right earcup stopped working. Well sometimes it works. But it randomly will work and then not work.
After 3 tries, I give up on JBL.
It’s too bad, because when they work they are 5 star!
Response from jbl.comBy Customer Support, July 9, 2025
We'd like to work with you directly to address the issues you're experiencing with your unit. If needed, we'd also like to get more information so we can check your options. Please contact us at (800) 336-4525. We are available Monday to Friday from 9:00 am to 11:00 pm (ET) and Saturday to Sunday from 9:00 am to 5:00 pm (ET).
Written by a customer while visiting jbl.com
Customer Rating
5
Great headphones!
on July 9, 2025
Posted by: Emily
[This review was collected as part of a promotion.] Great headphones! They are very Light, comfortable, and have good sound. Really like to travel with them and my kids have enjoyed them as well. Would purchase again. They are easy to pack away in your purse.
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tune 520C USB-C Headphones Review
on June 14, 2025
Posted by: TonyN
from Los Angeles, California
[This review was collected as part of a promotion.] I purchased the JBL Tune 520C headphones about six weeks ago after my previous wireless headphones started having connectivity issues. I mainly use them for online classes, streaming music, and video editing projects. They've been connected to my MacBook Pro, and occasionally my gaming laptop - the USB-C connectivity has been incredibly convenient across all devices. Since I spend a lot of time in libraries and coffee shops working on assignments, the portability factor was crucial. The compact folding design fits perfectly in my backpack's side pocket.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Impressive Sound with a Small Quirk
on June 2, 2025
Posted by: legaceb3
from Philadelphia
[This review was collected as part of a promotion.] ’ve been using the JBL Tune 520C (USB-C) for a few weeks, and overall, it delivers solid performance. The sound quality is impressive—classic JBL tuning with deep bass, clear mids, and crisp highs. Music, videos, and podcasts all come through clean and well-balanced. The USB-C connection is a big plus, especially with newer devices that no longer have headphone jacks. It’s reliable, with no noticeable lag or connection issues.
The design is sleek and the headphones feel well-built. They're comfortable enough for long listening sessions thanks to the soft ear cushions and lightweight frame. I also really like that there’s no battery—just plug in and go without worrying about charging.
One issue I’ve run into is a faint buzzing sound during calls, especially on Microsoft Teams. It’s not overly loud, but it is noticeable and can be distracting during meetings or extended conversations. This might be something to consider if you rely heavily on Teams for work or communication.
If your main use is music or media playback, the JBL Tune 520C (USB-C) performs well. Just be aware of the buzzing on Teams calls.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Good option for wired sound
on May 29, 2025
Posted by: Neuty
[This review was collected as part of a promotion.] Good sound for a wired device. Very sleek looking black headphones that do the job. Setting up was a breeze and daily use at this point hasn’t shown any degradation of the product. If BT isn’t an option, these will do the job nicely.
Written by a customer while visiting jbl.com