Customer reviews from jbl.com
JBL - TUNE 500 Wired On-Ear Headphones - Blue
Average customer rating
3.6
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
22
4 Stars
9
3 Stars
4
2 Stars
5
1 Star
9
79%of customers recommend this product.
(
26 out of
33)
Customer Reviews for JBL - TUNE 500 Wired On-Ear Headphones - Blue
Customer Rating
4
Helped Me A Lot
on June 17, 2020
Posted by: Kateadelia
from Phoenix, AZ
I bought these for my new small tv so that I could listen to my games and tv shows without bothering the whole house. These helped me be able to recharge and actually relax in a hectic house hold!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Great buy but mic stopped working after 6 months
on June 1, 2020
Posted by: fernandogg3
from Madrid, Spain
I bought it from an airport store, worked fine until a week ago, the mic has stopped working in any devide. Can this be troubleshooted?
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Support, Harman Lifestyle, November 29, 2020
This isn't the experience we want our customers to have with our JBL Tune 500BT. We would like to get more information to help you out. Please contact us so that we can assist you: https://bit.ly/37yiJM7
Written by a customer while visiting jbl.com
Customer Rating
5
Great!
on May 23, 2020
Posted by: Pulgar23
from Midland Texas
I love it and it was fast shipping! My son loves to use it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Stopped functioning in two weeks
on May 20, 2020
Posted by: aaroninlatin
from Lancaster, Pa
While they were working I was impressed with how they performed for their cost, sadly however the headphones stopped working shortly after. The left headphone completely stopped functioning and the right one was noticeably distorted. The headphones stayed within my home and were only used a handful of times. I own other JBL products and they function flawlessly. I am upset that I now have to shell more money out of pocket for what has to be a manufacturing flaw. Mine may just be an exception as others have commented on how much they enjoy them, but I cannot enjoy something that doesn't work.
Response from jbl.comBy Mario at Customer Service, Customer Support, May 23, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 500 did not meet your expectations.We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
4
Great but small
on May 16, 2020
Posted by: Sucukluyumurta
from Turkey, Izmir
Very good sound quality but so small size it hurts my head&ears
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Sounds Great
on May 11, 2020
Posted by: grd0608
from Pocono Mtns PA
I bought this item in blue and the sound is fantastic. Well worth the money. The leather covered ear flaps fit perfectly and are very comfortable.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Best headphones I have ever had
on May 8, 2020
Posted by: Merica
from Mississippi
I bought this a month ago and it’s the best set of headphones I’ve ever had. I highly recommend these headphones.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on May 8, 2020
Posted by: Dars
from Wisconsin
Headphones could use more bass. Great product despite this...
I would recommend this to a friend!
Written by a customer while visiting jbl.com