Poorly designed Commuter case interferes with char
on December 26, 2024
Posted by: Peter
Verified Purchase:Yes
Did anyone do quality control? Sagebrush Commuter case interferes with insertion of charging cable.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 26, 2024
We’re so sorry to hear about the trouble with your product! I do sell charging cables that work with all of our cases along with the Apply cords that have been tested to work with these cases. Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Good looking box. Protects well but my phone at times will slip out...just a corner, easily put back in. Maybe should be a little tighter?
Response from otterbox.comBy Customer Service, Customer Service, March 26, 2025
Hello, Rudy! We are so sorry to hear you are experiencing an issue with the corner of your case. Please reach out to our Customer Service Team via chat and we would be more than happy to help with this situation!