Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
4
Great for travel, solid ANC, really good sounding
on October 24, 2023
Posted by: NiteOwlDMP
Gender:Female
Length of ownership:1 week
I have heard so much about Bose noise cancelling capabilities, that I was exited to give these QuietComfort headphones a test. Since I already have the Bose app, setup was a breeze. I listen almost exclusively on my phone (S23 Ultra), and I have a decent EQ app as I tend to like EQ'ing to my preference. First the sound quality. I find these really good in all three aspects of bass, mids, and treble. Very good detail for a Bluetooth headset. I listened to various genres, from pop to metal to classical, and these handled all with ease. Regarding ANC, these are as good as advertised. Actually, pretty amazing how it really blocks the outside noise. ANd what was really good was testing these on a phone call. It wasn't extremely noisy outside where I was, but I was told the call was clear with little background noise. The reason I did not give these 5-stars was comfort. For one, these are small. I think because of that, my ear were getting too much pressure, and I could feel it within 10 minutes. It's not a need to take them off discomfort, but it's just noticeable. I would recommend these for anyone who is looking for something compact and travel friendly, wanting solid ANC, and all coming with decent sound. Everyone's ears are different, so my discomfort may not be yours.
Response from bose.comBy Global Customer Service, October 25, 2023
Hello and thank you for your review of the QuietComfort Ultra Headphones!
I'm happy to hear that you're enjoying the sound quality and noise cancellation. If you're finding the earbuds too small in terms of their fit, you could try our alternate sizing kit, which is available online. Also, make sure that you've tried the fit test available within the Bose Music app.
If you require any further assistance, don't hesitate to reach out to our customer support team. Start by choosing your country of residence below, then scroll to the "Contact us" option:
https://global.bose.com/en_us/index.html
Warm regards
Fiona M. - Bose Support
I'm happy to hear that you're enjoying the sound quality and noise cancellation. If you're finding the earbuds too small in terms of their fit, you could try our alternate sizing kit, which is available online. Also, make sure that you've tried the fit test available within the Bose Music app.
If you require any further assistance, don't hesitate to reach out to our customer support team. Start by choosing your country of residence below, then scroll to the "Contact us" option:
https://global.bose.com/en_us/index.html
Warm regards
Fiona M. - Bose Support
Written by a customer while visiting bose.com
Customer Rating
5
Good update! Better than the 700s
on October 24, 2023
Posted by: Ben4381
Gender:Male
Length of ownership:1 week
Bose delivers once again. Quality sound, sturdy product, and increased comfort. Comparing to the 700s these have a smaller footprint. Even the case is considerably smaller which I like for traveling. They feel sturdier because the overhead piece doesn’t taper down like the 700s. The immersive sound is fun although I’m not totally sure it’s the best feature. It’s not bad but I’m not spending $100s on immersive sound alone. Does have exceptional noise cancelling. If you like Bose and weren’t sold on the 700s these are a great purchase. Food update to the Quiet Comforts.
Written by a customer while visiting bose.com
Customer Rating
5
Immerse in 3D audio!!!
on October 24, 2023
Posted by: PinkyPops
Gender:Female
Length of ownership:1 week
I'm ecstatic to own another pair of headphones from Bose's latest and greatest Bose Quiet Comfort Ultra Headphones. I love the continuation of the Quiet Comfort series as it is a name that is synonymous with comfort, lightweight, and the best noise-canceling headphones/earphones around. The build quality is fantastic, and it looks and feels expensive. It has a clean outline and a sophisticated look to it. The high-quality mattified metal arms retract within the headband. The headband and the ear cups have thick and soft cushions with soft leatherette material.
Although the clamp on the ear is a bit tighter than the Bose QC 45s, this headphone is still very comfortable. I enjoy wearing it in the office at work on "Aware" mode, where I can enjoy the beautiful stereo sound in my ear and still hear all the background noise around me. When I go on my one-hour lunch break after a quick bite and a brisk walk, I take advantage of some relaxing jazz music afterward and enjoy the Immersive Audio on "Still" mode, which is mind-boggling and as close to 3D audio as you can get. It's like going to a club with the ginormous stereo on your ear and the sound goes from one ear to the next ear as you shake and twist your head from side to side. The most
enjoyable feature I love on the headphones is the auto-pause feature. When you take off your headphones, your audio will automatically pause. And likewise, when you get it back on your head, it will continue to play where it left off. The battery life is long-lasting. I enjoy it on my commute home on public transportation, and it even has enough juice to enjoy with my TV at home after my daughter goes to sleep so I can enjoy my late-night crime show. I love the high-density crush-proof case with the molded ear cuff inside. The presentation and packaging are premium, and this bundle of joy makes me happy. Now my daughter wants one, too!
Although the clamp on the ear is a bit tighter than the Bose QC 45s, this headphone is still very comfortable. I enjoy wearing it in the office at work on "Aware" mode, where I can enjoy the beautiful stereo sound in my ear and still hear all the background noise around me. When I go on my one-hour lunch break after a quick bite and a brisk walk, I take advantage of some relaxing jazz music afterward and enjoy the Immersive Audio on "Still" mode, which is mind-boggling and as close to 3D audio as you can get. It's like going to a club with the ginormous stereo on your ear and the sound goes from one ear to the next ear as you shake and twist your head from side to side. The most
enjoyable feature I love on the headphones is the auto-pause feature. When you take off your headphones, your audio will automatically pause. And likewise, when you get it back on your head, it will continue to play where it left off. The battery life is long-lasting. I enjoy it on my commute home on public transportation, and it even has enough juice to enjoy with my TV at home after my daughter goes to sleep so I can enjoy my late-night crime show. I love the high-density crush-proof case with the molded ear cuff inside. The presentation and packaging are premium, and this bundle of joy makes me happy. Now my daughter wants one, too!
Written by a customer while visiting bose.com
Customer Rating
5
A Masterclass in Audio and Noise Cancellation
on October 23, 2023
Posted by: spoli9
Gender:Male
Length of ownership:1 week
These Bose's QC Ultra headphones redefine audio excellence and noise-canceling capabilities. Offering an immersive auditory experience, these headphones deliver exceptional sound quality with clear highs and deep bass, while their customizable noise-cancellation settings make them a top choice. The build quality is impressive, boasting comfort and durability, despite some minor plastic components. For those in search of premium audio and noise cancellation, the QC Ultra headphones stand as a prime choice.
Written by a customer while visiting bose.com
Customer Rating
5
Immersive
on October 23, 2023
Posted by: Eve09
Gender:Female
Length of ownership:1 month
Talk about getting in the zone! If you’re a person who needs the right headphones and playlist to bring into focus mode for work or a good workout, these headphones are it. They’re comfortable and stay put when I’m working out. The different settings and noise cancellation make the music feel like it’s surrounding you, and you’re in a music video hyping yourself up and getting stuff done.
I love the volume bar that makes adjusting the volume so much easier. I love the different mode settings you can preset for different situations (commute, workout, outdoor, etc) and account for even wind. And the battery charges quickly and lasts forever!
Written by a customer while visiting bose.com
Customer Rating
5
Ultra comfort, ultra quiet- literally!
on October 23, 2023
Posted by: Megan
Length of ownership:1 week
The design and features of the QuietComfort Ultra headphones are an improvement from the previous models. These headphones are modern, sleek, and aesthetically pleasing. The headphones are lightweight and portable, so it's comfortable to wear for long periods of time. As a graduate student, I rely on the noise cancellation feature of my headphones so I can study in any environment. I mainly use the Quiet mode when I am in loud environments like a coffee shop, but I am able to navigate to the other two modes with ease when needed. I especially enjoy the immersive audio mode when I am listening to music or watching videos/movies on my phone or laptop. It truly has a long lasting battery life compared to the QC 35 or 45. With the Bose Music app, pairing the headphones with devices and making adjustments is easy. The call quality is quite clear with no voice distortions. The only thing I had to get used to was swiping along the volume strip to control the volume as there is no physical button like the previous models. Based on the design, sound quality, functionality, and features of the Ultra headphones, I would highly recommend this pair of Bose headphones.
Written by a customer while visiting bose.com
Customer Rating
4
Undeniably Bose sound & perfect fit
on October 23, 2023
Posted by: matt
Gender:Male
Length of ownership:1 month
The sound quality is everything and more that you'd expect from Bose. Top notch. Noise cancelling is great as well. The headphones fit extremely well and are comfortable to wear for many hours at a time.
Setup within the Bose app was quick and painless and the EQ and noise cancellation customization options are a nice touch.
My only issues came up when having more than one device paired to a macbook / iphone. Generally I just had to disable bluetooth and re-enable to get things working again. A small annoyance but something I hope is fixed with a future firmware update.
Written by a customer while visiting bose.com
Customer Rating
4
Major improvement in sound quality
on October 23, 2023
Posted by: DoubleDouble
Gender:Male
Length of ownership:1 month
The addition of the immersive audio setting was a big upgrade and the overall sound quality improved from previous QuietComfort headphones. The audio has always been great, but the bass and drums sound much better and stick out more with the QuietComfort Ultra headphones. I had the best experience with the "Motion" setting. The "Still" setting is useful, but you need to be absolutely still for the audio to work the best. If you're commuting on a train, bus, or any type of transportation, the sound will switch between earcups too often.
One of the only downsides to me was the noise cancellation quality. The noise cancellation felt like a downgrade from the QuietComfort 35 IIs and QuietComfort 45s. I had to turn the volume up to block out noise with these headphones, which blasts the music louder instead of canceling the noise. My only other complaint is that the headphones do not fit the case well, especially if you adjust the headband. It is a tight fit to get the headphones back in the case.
Written by a customer while visiting bose.com