Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
5
Headphones of the Future!
on October 27, 2023
Posted by: proav8r
Bose has always been known for high quality products and sound innovation. They continue to deliver with their latest release of Bose QuietComfort Ultra Headphones. They offer a comfortable fit and sleek styling with a high quality compact carrying case included. The noise cancellation technology is unbelievable and makes long flights feel like sitting in your living room. The 2-button controls and touch sensitive volume slider are very intuitive and easy to get used to. The Bose Music app allows you to easily control settings and save custom modes. In addition to the noise cancelling, these also offer sound quality that will blow your mind. Especially in the immersive mode, which is like sitting in your own personal concert hall!
Written by a customer while visiting bose.com
Customer Rating
5
The Game Changing Headphones of 2023
on October 27, 2023
Posted by: Coreymister55
Gender:Male
Length of ownership:1 week
These headphones are….. AMAZING. In comparison between the NC700’s and the AirPods Pro Max the QC ultra’s are the perfect blend. The three modes Immersive, Ambient, and Quiet mode are HUGE versatility factors that make adaptability for daily use a no brainer. The actual quality of sound is vastly improved from the NC700’s but still keeping the base that I love with boss. The headphones are light and feel premium themselves. Truly Bose has outdone themselves with this new pair of headphones.
Written by a customer while visiting bose.com
Customer Rating
5
on October 26, 2023
Posted by: piperbob
Gender:Male
Length of ownership:3 months
Great device.Being hearing impaired, I can now watch and hear my TV and other bluetooth devices and put my hearing aids away.
Written by a customer while visiting bose.com
Customer Rating
5
on October 25, 2023
Posted by: MaHouie
Gender:Female
Length of ownership:1 month
Headphones look and feel very slick. Case is not clunky and I appreciate the simple design. I work from home and use them for Zoom calls and jamming to music. Very easy to switch from device to device and quite comfortable for my small head. Immersion mode is next level compared to noise cancellation. Though I will say my AirPod Pros offer almost equivalent immersion audio. I sometimes feel like it's not loud enough... but maybe that's a good thing as the noise cancellation is perfect. Buttons/functions make sense and are easy to remember.
Written by a customer while visiting bose.com
Customer Rating
5
I’m in love!
on October 25, 2023
Posted by: ShawnKB
Gender:Female
Length of ownership:1 week
My Bose Quiet Comfort Headphones arrived a couple of weeks ago and they have quickly become one of the things I look most forward to after a long work day. Forget Calgon… my QuietComfort Ultra’s take me away! I didn’t think it was possible to improve upon the sound quality I’ve come to love with my Bose products… but it seems Bose is “winning” with the release of their new headphones. Set up was easy… after charging the headphones,, it only took a couple of minutes…if that. I first had to download the Bose App to my device and then added the headphones to my account. I can control all the features from the App and the primary ones directly on the headphones. I set my preferable modes on the product and can easily make changes as necessary. My favorite setting…complete immersion. This setting uses the highest noise cancelling level and plays immersive audio in the motion setting. Definitely next level quality sound.
I’m able to easily answer calls as they come in as well. The call clarity on my end is perfect… cancelling outside noise distractions of passing emergency vehicles with blaring sirens… and of course the occasional barking dog. I have to take time to locate the speaker in that callers say I’ve sounded muffled at times. It’s possible something is partially covering the speaker …. Maybe it’s my hair, but I’ll figure it out as I continue exploring the features of my new headphones.
With that, noise cancelling sound immersion is what I need at the end of a long day. I can unwind to the musicality of contemporary jazz… that sounds like I’m live in studio. Try them for yourself… you won’t be disappointed.
I’m able to easily answer calls as they come in as well. The call clarity on my end is perfect… cancelling outside noise distractions of passing emergency vehicles with blaring sirens… and of course the occasional barking dog. I have to take time to locate the speaker in that callers say I’ve sounded muffled at times. It’s possible something is partially covering the speaker …. Maybe it’s my hair, but I’ll figure it out as I continue exploring the features of my new headphones.
With that, noise cancelling sound immersion is what I need at the end of a long day. I can unwind to the musicality of contemporary jazz… that sounds like I’m live in studio. Try them for yourself… you won’t be disappointed.
Written by a customer while visiting bose.com
Customer Rating
5
My Best Set of Headphones
on October 25, 2023
Posted by: Seamas
Gender:Male
Length of ownership:1 week
Pros: There's a lot, stay with me, I'll try and be brief.
• They sound amazing, even in bluetooth (320k mp3s or flac). Rock and rap sound really good. Classical is a solid B. All my favorite bands (Jeff Buckley, Swans, Radiohead) sound amazing, I even heard some NEW sounds on the old classics (Pink Floyd). Bass response is very good, no distortion. Highs are loud and clear and not tinny or ear-piercing. They are plenty loud, I found no need to turn these up past 75%, even for the bangers.
• Setup is easy, and the voice prompts are helpful and not annoying. The headphones are large enough for my giant head and ears, light and my ears don't hurt after a couple of hours.
• The multiple bluetooth connections is fantastic and actually works. I was listening to music from my computer when the headphones announced that a call was incoming on my cell phone (and I thought "uh-oh, how am I going to manage this mess?"), the headphones actually paused the computer music, and let me answer the call over bluetooth and apparently a built-in mic. The caller also never complained that they couldn't hear me. When I hung up, the headphones switched back to the computer and un-paused the music automatically! I love it when technology works.
• The carrying case is a nice shape (thinnish) and is hard enough that I can just chuck it into my laptop bag without worrying about damage.
Cons:
• Sparse instructions on how to get started, and the Bose app doesn't seem to work with these yet, both of those are easily rectified.
• You have to "fold down" the headset all the way to the smallest size so it fits into the carrying case, but there are no "click-stops" to help you decide how much you've opened them. Which means you have to adjust the sizing every time you take them out and use them again, you're almost trial-and-error sizing every time you put them back on from the case.
• Bose only supplied a short (1 meter) cable for a wired connection. A very tiny (2.5mm?) audio jack attaches to the headphones, the other end is the more popular small size (3.5mm?). It appears that I'd need an adapter either way for a longer cable if I wanted to hook these into my stereo system and listen to vinyl, but longer cables and less adapters is always nicer, no?
Overall, easily the best headphones I've ever owned. They sound so good than the little inconveniences are essentially null. For the price, I would like nicer, longer cables and a power plug for charging. I will attempt to update this review when I get more data on battery life and analog listening.
• They sound amazing, even in bluetooth (320k mp3s or flac). Rock and rap sound really good. Classical is a solid B. All my favorite bands (Jeff Buckley, Swans, Radiohead) sound amazing, I even heard some NEW sounds on the old classics (Pink Floyd). Bass response is very good, no distortion. Highs are loud and clear and not tinny or ear-piercing. They are plenty loud, I found no need to turn these up past 75%, even for the bangers.
• Setup is easy, and the voice prompts are helpful and not annoying. The headphones are large enough for my giant head and ears, light and my ears don't hurt after a couple of hours.
• The multiple bluetooth connections is fantastic and actually works. I was listening to music from my computer when the headphones announced that a call was incoming on my cell phone (and I thought "uh-oh, how am I going to manage this mess?"), the headphones actually paused the computer music, and let me answer the call over bluetooth and apparently a built-in mic. The caller also never complained that they couldn't hear me. When I hung up, the headphones switched back to the computer and un-paused the music automatically! I love it when technology works.
• The carrying case is a nice shape (thinnish) and is hard enough that I can just chuck it into my laptop bag without worrying about damage.
Cons:
• Sparse instructions on how to get started, and the Bose app doesn't seem to work with these yet, both of those are easily rectified.
• You have to "fold down" the headset all the way to the smallest size so it fits into the carrying case, but there are no "click-stops" to help you decide how much you've opened them. Which means you have to adjust the sizing every time you take them out and use them again, you're almost trial-and-error sizing every time you put them back on from the case.
• Bose only supplied a short (1 meter) cable for a wired connection. A very tiny (2.5mm?) audio jack attaches to the headphones, the other end is the more popular small size (3.5mm?). It appears that I'd need an adapter either way for a longer cable if I wanted to hook these into my stereo system and listen to vinyl, but longer cables and less adapters is always nicer, no?
Overall, easily the best headphones I've ever owned. They sound so good than the little inconveniences are essentially null. For the price, I would like nicer, longer cables and a power plug for charging. I will attempt to update this review when I get more data on battery life and analog listening.
Written by a customer while visiting bose.com
Customer Rating
5
Ultra for sure!
on October 25, 2023
Posted by: NJJR
Gender:Female
Length of ownership:1 month
I received these as part of a Sneak Peek program and am so glad that I did! I have owned Bose noise cancelling headphones for as long as I can remember (several different versions) and wouldn't think of getting on an airplane without them (I travel a fair amount for work and pleasure). I wondered if these would really feel "ultra" / like an upgrade and they definitely do - immersive sound and comfortable (my key criteria!). The controls still take me a bit of getting used to, since they are different from my previous pair - but I'm sure I'll get the hang of them soon!
Written by a customer while visiting bose.com
Customer Rating
5
Stunning Noise Cancelling Headphones!
on October 25, 2023
Posted by: SBUXKING
Gender:Male
Length of ownership:1 week
After using these headphones, I am truly stunned! The first feature I must point out about this product is how perfectly it fits around my head. The headphones are fully adjustable, making it easy to achieve just the right fit. I have also been quite impressed by how well the headphone ear cups seal my ears. This ensures that no sound is leaked and helps minimize the external sound entering into my ears. The next notable feature worth pointing out about these headphones is how amazingly comfortable the headband and ear cups are. I have owned many pairs headphones in the past that are just too uncomfortable to wear for long periods of time. This pair of headphones is by far the most comfortable pair I have ever put on my head. I can easily listen to music for hours without ever having to take the headphones off. The next notable feature worth discussion is how easy it is to connect the headphones to my phone. The headphones are completely Bluetooth, eliminating the hassle of getting tangled up with wires! Being these headphones are Bluetooth, I was slightly worried that the sound would be impacted, however, this is not an issue whatsoever. This leads me to the next noteworthy point about these headphones- the sound quality. The sound quality of these headphones is truly unparalleled to any pair of headphones I’ve ever listened to. The sound is crystal clear and perfectly balanced. I feel like it is often difficult to find a set of headphones that are perfectly balanced in their sound quality (not too much bass yet at the same time, not too much treble). Bose hit the perfect balance between the two with this product. Another important feature worth discussing about these headphones is the various listening modes available. My favorite listening mode by far is the “Immersive Mode”. When I have the Immersive Mode on, I feel like I am on stage with the artists that I’m listening to. I cannot hear any outside noise and am able to hear every single note in each song that I listen to. The other listening modes should not be ignored, however. I have found the “Aware Mode” to be quite helpful in allowing me to enjoy my music while still being able to hear things around me. This is especially helpful for commuting on trains and buses (where I need to be able to hear the next stop). It is worth noting, however, that this mode does not let in an excessive amount of external noise- just enough to hear what’s going on around you. The “Quiet Mode” enables me to filter out the noisy world while also enabling me to enjoy a more quiet audio experience. This is great for late night listening sessions! The next notable feature worth pointing out is how easy it is to communicate with these headphones. These headphones have multiple mics that enable your listener to hear your voice crystal clear. I have already attended numerous business meetings with these headphones on and have not had a single issue! Everyone on my calls has been able to hear me perfectly and vice versa. Another area I have been quite pleased with when it comes to using these headphones is the ability to easily control my music from the headphones themselves. I’m able to adjust the volume, accept calls, change the listening modes, and change songs all by touching the ear cups. An additional feature I’ve found to be quite fascinating is the ability to turn the headphones on/off using your head movements. This is a feature I’ve never seen offered in a headset before. Another essential area worth discussion is the battery life of these headphones. These headphones have the best battery life I have ever seen in a pair of headphones, which is truly surprising given that these headphones offer so many high-tech features (such as the different listening modes, active noise cancellation, Bluetooth connectivity, etc.). I have been able to use these headphones for an entire work day on a single charge without any problems. To me, this is quite a stunning advancement in the world of headphones. The design of these headphones must not be ignored either. These headphones are super stylish and luxurious. I have gotten numerous compliments at work about how nice these headphones look. It’s obvious that they contain luxurious, premium materials that give off a great impression! My only issue with these headphones is that the included carrying case is super difficult to fit the headphones into. The headphones have to be facing a specific direction in order for the case to correctly close. I turned them the wrong way and was able to tightly close the case, however, this was probably not the best idea as the headphones were quite smushed up! Despite this, I have still been quite impressed with these headphones.
Written by a customer while visiting bose.com