Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
5
A great upgrade to an already-awesome product
on November 26, 2023
Posted by: Raul T
Gender:Male
Length of ownership:1 month
As someone who travels very often and values audio quality, I can confidently say that the Bose QuietComfort Ultra is a refreshing updated that helps me enjoy the way I experience sound and silence delivering an awesome experience while listening to music or enjoying the pure silence they provide
Design and Comfort
Bose is king when it comes down to form and function. Light yet well built. with a premium blend of materials that not only feels durable but also comfortable during extended use. One thing to note is that if you were glasses, these may clamp a bit if you want the band to be really close to your head. The earcups are well padded giving comfort and good some protection. I did notice my ears got sweating a bit. However, this is not a headphones problem but more of me. e, making them a joy to wear for hours on end. one thing to add is that these collect a LOT of fingerprints and grease (at least the black ones) making them look not as premium sometimes.
Bose is king when it comes down to form and function. Light yet well built. with a premium blend of materials that not only feels durable but also comfortable during extended use. One thing to note is that if you were glasses, these may clamp a bit if you want the band to be really close to your head. The earcups are well padded giving comfort and good some protection. I did notice my ears got sweating a bit. However, this is not a headphones problem but more of me. e, making them a joy to wear for hours on end. one thing to add is that these collect a LOT of fingerprints and grease (at least the black ones) making them look not as premium sometimes.
Noise Cancellation
The QuietComfort Ultra have the same (if not better) standard that Bose delivers. A magnificent ANC that lets you enjoy your music or podcast without having to deal with all the noises around you. And the best part? The ANC feels natural and doest give you any headaches.
The QuietComfort Ultra have the same (if not better) standard that Bose delivers. A magnificent ANC that lets you enjoy your music or podcast without having to deal with all the noises around you. And the best part? The ANC feels natural and doest give you any headaches.
Sound Quality
The audio is rich, detailed, and balanced, with a deep bass response, crisp mids, and sparkling highs. I like my music loud and these get up there without sacrificing quality. Would love to see more customizations.
The audio is rich, detailed, and balanced, with a deep bass response, crisp mids, and sparkling highs. I like my music loud and these get up there without sacrificing quality. Would love to see more customizations.
Battery Life:
While great, it could be better. Once you turn all the features on, it drastically drops to less than 70% of what it claims. BUT its important to note that there wasnt a flight I've taken where these have died (I guess if you're doing a Dubai direct it may happen). On my day to day, I can go for days without needing to recharge, even with heavy use.
While great, it could be better. Once you turn all the features on, it drastically drops to less than 70% of what it claims. BUT its important to note that there wasnt a flight I've taken where these have died (I guess if you're doing a Dubai direct it may happen). On my day to day, I can go for days without needing to recharge, even with heavy use.
Overall I'm extremely happy with these headphones and will become my daily drivers. The quality, comfort and features is what makes me stay with Bose and these puppies check all the boxes
Written by a customer while visiting bose.com
Customer Rating
5
Quite the Quiet and Comfort
on November 25, 2023
Posted by: fvshaggy
Gender:Male
Length of ownership:1 month
I recently purchased the Bose QuietComfort Ultra wireless noise-canceling headphones, which for me are a huge upgrade from my current headphones. From the top tier packaging and their amazing sound quality, these are an awesome headphones for somebody who truly loves great sound. Setting these up couldn't be easier using the Bose Music app. I easily paired my phones with my devices and the interface was easy to use and made setting it up easy. I was ready to play with my new toy in just about 2 minutes. A new highlight with these headphones is the spatial audio feature. Using spatial audio it truly feels like you have the sound coming right at you and it immerses you into whatever you are listening to. No matter if it was a movie or listening to any genre of music it makes you feel like you are in the center of the room. The sound reproduction is absolutly amazing; the subtle nuances of the instruments and the clarity of the vocals were brought to life in a way I had never heard before. Having come from over the ear headphones I always found my previous headphones were a bit uncomfortable and generally were too tight on my head. The fluffy ear cushions brought comfort that I hadn't experienced in the past with these headphones. Even using them for 2+ hours my ears did not get sweaty or start to feel numb. The price may be a bit high but the money you spend on these cans will be well worth it if you value great sound and amazing comfort.
Written by a customer while visiting bose.com
Customer Rating
5
Bose Ultra - Solid Headphones
on November 25, 2023
Posted by: TJA
Gender:Male
Length of ownership:1 month
I bought these headphones a month ago and they have exceeded my expectations
Written by a customer while visiting bose.com
Customer Rating
5
Peaceful Listening For Moms Like Me
on November 25, 2023
Posted by: Kitnicolas
Gender:Female
Length of ownership:1 month
As a 48-year-old mom with two kids, finding moments of peace and personal enjoyment is crucial amidst the busy routine. I recently got my hands on the Bose Quiet Comfort Ultra Headphones, and I'm excited to share my experience with fellow parents and music lovers. First off, the noise cancellation on these headphones is phenomenal. It's like entering a personal sanctuary. Whether I'm listening to my favorite tunes, diving into an audiobook, or indulging in a guided meditation, the outside world just fades away. This feature is particularly helpful when I need a break from the daily hustle or when I'm in a noisy environment, like a crowded park or during my commute. The sound quality is another high point. The audio is crisp and clear, allowing me to fully immerse in my music or the narrator's voice in audiobooks. The balance of bass and treble is perfect, enhancing my listening experience without overwhelming my ears. Comfort is key for me, especially during longer listening sessions. The Bose Quiet Comfort Ultras are lightweight and have soft, cushioned ear cups that don't put pressure on my ears. I've worn them for hours without any discomfort, which is a big win. Battery life is impressive too. I can go several days without needing a recharge, even with frequent use. This is super convenient for a busy mom like me who doesn't always remember to charge her devices. One feature that I particularly appreciate is the easy connectivity with different devices. Whether I'm pairing them with my smartphone, tablet, or laptop, the process is seamless. This versatility is great for switching between listening to music, catching up on audiobooks, or even taking calls. The Bose Quiet Comfort Ultra Headphones are a game-changer for anyone who values quality sound and peace in their busy life. They offer an excellent escape, providing top-notch noise cancellation, superb audio quality, and unbeatable comfort. For busy moms like me, they're a little slice of audio heaven.
Written by a customer while visiting bose.com
Customer Rating
3
Loud, Clear and Expensive
on November 24, 2023
Posted by: MrCintron
Gender:Male
Length of ownership:1 month
The Bose QuietComfort Ultra Headphones sounds quite amazing. They can get very loud, it has 3 modes for listening – Quiet, Aware, and Immersion. I use the Immersion setting and tweaked the EQ a bit to my listening pleasure. With Immersive Audio, there are 3 features you can enable – Off, Still, or Motion. I set mine to Motion, so it tracks the direction your head movement and always puts the sound almost like if the stage was always in front of you. The Bose QuietComfort Ultra Headphones can connect to 2 devices at the same time, I have it set up to my TV and phone. The build quality seems very good, the ear cushions are leather with memory foam, it has some metal accents and plastic as well, the earcups can be folded to lay flat on a surface and bend inwards for easy storage. The battery life is less than average, you can get about 18 to 24 hours of listening time, my experience on Immersive Audio is closer to 16 hours. You can charge these headphones via USB-C, no wireless charging mechanism. It has a simplistic design, with just 2 buttons, one is the Bluetooth/Power Button, and the other is the Media Control that you can use for to skip/pause/play/rewind. You can adjust the volume by sliding your finger on the volume strip. All the controls are located on the right ear cup. You can also assign a Shortcut to the volume strip. As far as connectivity goes, you must download the Bose Music app to use/enable features. I am not able to see the battery life on the device I use, or set up the features through Bluetooth settings, unless I specifically use the Bose Music app. The fit will be different for everyone, for me they have a tight fit and can become uncomfortable after prolonged use. The noise cancelling feature is good, I wish they will include a feature to turn the noise cancelling off if it detects you are having a conversation with someone, as it stands if you take the headphones off whatever you are viewing/listening to pauses – but not always the case, it fails to detect this sometimes. You need to press the Media Control button to switch between modes or use the Bose Music app. Lastly, the carrying case is a bit tricky, you have to fold the headphones a certain way and place them correctly into the indentations in the carrying case, if not it won’t close, these are not the type that you can just fold and quickly insert into the case. Quite an expensive product, good build quality and decent sound, with so-so battery life.
Response from bose.comBy Global Customer Service, November 28, 2023
Hello and thank you very much for your detailed review of the QuietComfort Ultra Headphones!
I'm happy to hear that you're enjoying the Bose sound, as well as the Immersive Audio that is an integral feature of these headphones. You also seem to be happy with some aspects of the design and feel of the QuietComfort Ultra Headphones.
It is true that battery performance will depend on certain factors, such as volume and use of the in-built technologies. We understand that some customers would like to be able to turn off the noise cancelling completely; our development team will consider this request for the future.
Warm regards
Fiona M. - Customer Support
I'm happy to hear that you're enjoying the Bose sound, as well as the Immersive Audio that is an integral feature of these headphones. You also seem to be happy with some aspects of the design and feel of the QuietComfort Ultra Headphones.
It is true that battery performance will depend on certain factors, such as volume and use of the in-built technologies. We understand that some customers would like to be able to turn off the noise cancelling completely; our development team will consider this request for the future.
Warm regards
Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
The journey continues
on November 23, 2023
Posted by: IMABAJAN
Excited to try something new from bose. The anticipation is real.
Written by a customer while visiting bose.com
Customer Rating
5
My first one
on November 23, 2023
Posted by: Jjpenn
Gender:Male
Length of ownership:1 month
I bought, 3weeks ago
So far so good. Sound awesome, great noise cancelling I choose the ultra but the previous one are the same and less expensive.
So far so good. Sound awesome, great noise cancelling I choose the ultra but the previous one are the same and less expensive.
Written by a customer while visiting bose.com
Customer Rating
5
Very Comfortable!
on November 19, 2023
Posted by: GD0522
Gender:Female
Length of ownership:1 month
I've been shopping around for headphones I can use on a daily basis and for traveling, and these headphones are perfect for my needs!. The first thing I looked at was comfort because I will be using them regularly. Noise canceling feature works great at my chaotic office. It was easy to connect to my phone, laptop, and tablet, so I definitely will be using these a lot.
Written by a customer while visiting bose.com