Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
5
on December 6, 2023
Posted by: Mr Happy
Gender:Male
Length of ownership:3 months
These are everything I could imagine and more! I use them every day!
Written by a customer while visiting bose.com
Customer Rating
5
Exactly what I needed!
on December 6, 2023
Posted by: Trev
Gender:Male
Length of ownership:1 month
Amazing sound quality and comfort only issue is the joints creak but minor issue.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing, headphones
on December 6, 2023
Posted by: Franco
Gender:Male
Length of ownership:1 month
Love the headphones just a little upset that after I purchased them for five days later they went down $50. It would be amazing if I can get a reimbursement or a gift certificate from Bose. Other than that these headphones are amazing I switched over from beats, I love these headphones.
Written by a customer while visiting bose.com
Customer Rating
4
Love this sound, But not the turn it on button
on December 5, 2023
Posted by: Moulin68
Gender:Male
Length of ownership:3 months
The process of turning on the headphone it’s over complicated ! The long press hold the on button and the different sounds and make it actually similar sometimes, Annette is not on!
I’m not sure if it’s on or off despite that sound it plays when you press the small ON button ! Sometimes frustrating .
I’m not sure if it’s on or off despite that sound it plays when you press the small ON button ! Sometimes frustrating .
Written by a customer while visiting bose.com
Customer Rating
5
Great features and comfort
on December 5, 2023
Posted by: This Guy
Gender:Male
Length of ownership:1 month
Great sound and comfort! The new features of how they turn off when removed and turn on when you put them in is super cool. They are definitely an upgrade from my last pair that are six years old.
Written by a customer while visiting bose.com
Customer Rating
4
Headphones
on December 5, 2023
Posted by: Flawless
Headphones are a bit pricey. They do have some awesome features and the look is great. The only thing I did not like was the volume is very low. I have the volume at max and still seems low. It could have use more volume !!!
Written by a customer while visiting bose.com
Customer Rating
3
on December 5, 2023
Posted by: Peter
Gender:Male
Length of ownership:1 month
Sound cancellation is very good and at least modestly better than the Bose over ear headsets I bought in 2015 and 2016 (I believe Bose Quiet Comfort 25), which are starting to wear out - so I am glad that I purchased the Ultra. But I find I need to recharge the devise every day, since otherwise the internal battery runs down. I try to turn it off, but the internal battery still runs down. The prior Bose product (Bose Quiet Comfort 25?) used one AAA battery, and thus I could solve the problem of the battery running down by carrying a spare AAA battery. I am concerned about whether, with the need to recharge literally every day, the battery life of the Ultra will steadily worsen. I would prefer a headphone set that used AAA batteries that can be replaced. Also the Quiet Comfort 25 was a bit snugger in its fit; when I do certain exercises, the Ultra comes off my ears.
Response from bose.comBy Customer Care, December 8, 2023
Hi Peter.
Thank you for your post. We are so pleased that you are happy with the noise cancellation of the headphones. It is superb! A full charge powers the headphones for up to 24 hours. There are some steps to troubleshoot the short battery life you are experiencing. https://bose.life/3RAnNYj. If you have further questions, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Thank you for your post. We are so pleased that you are happy with the noise cancellation of the headphones. It is superb! A full charge powers the headphones for up to 24 hours. There are some steps to troubleshoot the short battery life you are experiencing. https://bose.life/3RAnNYj. If you have further questions, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Pricey but worth it
on December 5, 2023
Posted by: dp896
Gender:Male
Length of ownership:1 month
Some of the best headphones I've ever owned. For reference I have used Bose QC 35 II, AirPods Pro, Sony, Beats. These are pricy but worth the money.
Written by a customer while visiting bose.com