Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
5
Great Improvement Over My Original Bose Headphones
on December 18, 2023
Posted by: Garibaldi2023
Gender:Male
Length of ownership:1 month
I have used a much older version of Bose headphones for many years especially for long flights.
Written by a customer while visiting bose.com
Customer Rating
5
Great gadget
on December 18, 2023
Posted by: Weirosie
Gender:Female
Length of ownership:1 month
Always love Bose gadget, headphones for my work out. Professional sound .
Written by a customer while visiting bose.com
Customer Rating
4
A step up but not perfect
on December 17, 2023
Posted by: Mahajo2140
Gender:Male
Length of ownership:1 month
I’ve been wanting to try the new Bose Quiet Comfort Ultra headphones since they were announced. There are many positive things about them and a few problems I've encountered. The headphones are super comfortable as you would expect. Solid build but extremely light weight. The case is nice and I appreciate that the headphones fold for easy storage. I love the stand by mode and the wear sensors work well. The volume strip is a nice touch as well as the press and hold functionality that can be customizable in the app. Sound quality is very good, if a little dull at times but sometimes I appreciate that neutral quality. The immersive audio feature works well in my experience and enhances the sound to another level. Battery life is good. Noise canceling overall is good but sometimes not as strong as I would expect. Also when riding the bus there is considerable noise feedback when the bus hits bumps in the road. This is the biggest problem. The other is when I leave the headphones to shut off automatically they will be very difficult to get to turn back on afterwords. This evening I had to plug in the headphones (which were fully charged) and then unplug again before I could get them to turn back on. Also in the plus column is the way multi device connectivity is handled, you can switch this feature off when not needed and turn on again in the app when needed. Also enjoy the ability to create multiple sound modes for many different options, and the equalizer is nice but would like more customization in those frequencies. Over all high quality product I am happy with.
Written by a customer while visiting bose.com
Customer Rating
5
Great Purchase
on December 16, 2023
Posted by: Melvin
I love the comfortable fit and am totally lost in the immersive mode.
Written by a customer while visiting bose.com
Customer Rating
4
on December 15, 2023
Posted by: Bromar
Gender:Male
Length of ownership:1 month
Headphone could use more bass but overall good mids and highs
Written by a customer while visiting bose.com
Customer Rating
4
Great ANC, good upgrade from my QC 35s
on December 15, 2023
Posted by: jeninbrooklyn
Gender:Female
Length of ownership:1 week
My beloved 7 year old QC 35s recently died (power switch broke) so I bought these to replace them. It came down to a decision between them and the Sony WH-1000XM5. While I was tempted by what sounds like a superior microphone on the Sony, I decided to go with these because I work at home and cannot isolate myself from external noises such as sirens, and my spouse speaking loudly on the phone all day, and often lose focus. I researched it and it seemed that the ANC on these might edge out the Sony. Additionally, the more snug fit on my head (I have a comparatively smaller head) and the ear cushion design also gives me passive noise cancellation even when the headphones are off. So far I'm happy with the purchase, but there are a few quirks such as not being able to use it plugged in with an audio cable without having the headphone powered on, and no compatible Bose USB dongle.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Headphones
on December 15, 2023
Posted by: Mom1227
Gender:Female
Length of ownership:1 month
Bought the headphones as a gift for my son. He brags daily about the sound quality and features and thank us all the time. I am confident that I’m buying quality and premium sound when I buy Bose products.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Upgrade
on December 14, 2023
Posted by: DC102
Gender:Male
Length of ownership:1 month
I exchanged my Cypress Green Quiet Comfort headphones for an Ultra. Night and day difference! The Ultras have incredible sound quality, and extra features that I enjoy, like cool buttons (Volume control touch slide), better EQ control, better noise cancelation, and Immersive Audio. I used my student discount and bought them on sale around the holidays. I am very happy I upgraded! These are the best.
Written by a customer while visiting bose.com