Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
4
Excellent headphones!
on November 26, 2025
Posted by: Jonnard
Length of ownership:3 months
I’m really enjoying them - great sound and good battery life.
Written by a customer while visiting bose.com
Customer Rating
5
Christmas gift
on November 25, 2025
Posted by: GMoe
Gender:Male
Length of ownership:1 month
This is going to be a Christmas present for my family friend so don’t know what they will sound like , she will let me know at Christmas Day , good reviews when looking will see time will tell.!!!
Written by a customer while visiting bose.com
Customer Rating
3
Sound and material should have the quality
on November 24, 2025
Posted by: Ron
Gender:Male
Length of ownership:1 year or longer
I purchased for these bose my brother, but I remained somewhat disappointed because my original purchased pair: ear cover needed to be replaced in one year's time. I'm 63 years old, and do not use them daily, perhaps once or twice a week. I have an older pair that lasted longer, about 5 years before ear pads needed replacement. This newer pair cost more, and seems less quality in material. They provide excellent quality sound, and are great for silence. I suffer with vascular headaches, and in airports these protectors prove faithful. Nevertheless, I'm already replacing an ear cover?
Response from bose.comBy Bose, Customer Support, November 24, 2025
Hi Ron, thank you for sharing your feedback. The ear cushions are made of protein leather, which is a comfortable and effective material for ear pads, providing good noise isolation. We do apologize, but what you’re experiencing is normal, it also depends on how the headphones are cared for to ensure they last. If you’d like help to purchase new ear cushions, please feel free to reach out to us through this link: http://bose.life/globalsupport
Jelyn - Customer Support
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Sound quality
on November 23, 2025
Posted by: Music man
Gender:Male
Length of ownership:1 month
I purchased I'm early Nov. 2025, been using a few weeks and absolutely love the sound quality and noise cancelling.
Written by a customer while visiting bose.com
Customer Rating
4
Other Bose devices
on November 22, 2025
Posted by: Raymond
Gender:Male
Length of ownership:1 month
The quality of sound that I’m use to get from my other Bose devices is a bit of a disappointment. Still good sound.
Written by a customer while visiting bose.com
Customer Rating
4
Good headphones
on November 18, 2025
Posted by: Ben
Gender:Male
Length of ownership:1 month
These headphones sound amazing... I've only had them for 2 weeks, totally worth it! The only thing I can say is after an hour or two, they do get hot around your ears, but other than that, I love them.
Written by a customer while visiting bose.com
Customer Rating
5
Bose headphones
on November 13, 2025
Posted by: Tc
Gender:Male
Length of ownership:1 month
Pretty nice simple to use. Could use a little more volume.
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on November 7, 2025
Posted by: CRIPTBLUE4UKRAIN
Gender:Male
Length of ownership:1 month
I want to thank Bose for making such an amazing product my fiance had the first Gen quiet comfort headphones and I loved his So I went with the Gen 2. Im disabled and mainly use my right arm so everything works perfectly for me.
Written by a customer while visiting bose.com