Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
5
Quiet Comfort Indeed!
on February 3, 2024
Posted by: Juliebird
I received this as a Christmas gift from my husband and kiddos. And I absolutely love it. High-quality sound and ease of use have made me a fan of Bose for life.
Written by a customer while visiting bose.com
Customer Rating
5
Bose = W PRODUCTS
on February 1, 2024
Posted by: sxbastian
Gender:Male
Length of ownership:1 week
Getting them shipped currently but knowing the quality of Bose products this is probably the best of the best, no doubt about it. I can’t wait till they get here!!
Written by a customer while visiting bose.com
Customer Rating
5
Crisp, Detailed Sound
on January 30, 2024
Posted by: Rob
Gender:Male
Length of ownership:1 month
The sound quality is excellent. Currently enjoying The Smile's new record Wall of Eyes. The intricacies sparkle and shine and fit in the mix right where they should. The bass is solid without any crunchies going on. BTW - This is at flat EQ - so exactly how the artist intended the mix to be.
I'm currently in a bar with very loud crappy music playing. But the noise cancellation feature makes it so that i can't hear amything but the song I have on in my headphones.
Written by a customer while visiting bose.com
Customer Rating
5
Change your life ...
on January 30, 2024
Posted by: James
Gender:Male
Length of ownership:1 month
I bought these randomly, I mean I've never paid this much for headphones but wow! Game changer, I'm hooked.
Written by a customer while visiting bose.com
Customer Rating
1
There are none
on January 26, 2024
Posted by: Dale
Sound is good, but when using them for watching TV the volume is very soft. Each time I take them off my head I have to re-pare them. I don’t know how long the battery should last but a full charge should last longer than2-3 hours.
Response from bose.comBy Customer Support, January 27, 2024
Hello,
Thanks for the feedback! Sorry to hear you've not had a great experience. What you've described isn't typical of the headphones, Dale, so I'd suggest getting in touch with us to see if there's anything that can be done via troubleshooting to resolve the problems you're having.
For example, TVs tend to offer variable volume output, so you need to set the TV volume as well as the headphone volume when paired. When you're connected, try increasing the TV volume up to see if this helps.
With regard to the battery, the headphones offer around 24 hours of playback. 2-3 hours is not normal at all. Please consider reaching out via https://bose.life/3ET4mCs for further support.
Jeff - Customer Support
Thanks for the feedback! Sorry to hear you've not had a great experience. What you've described isn't typical of the headphones, Dale, so I'd suggest getting in touch with us to see if there's anything that can be done via troubleshooting to resolve the problems you're having.
For example, TVs tend to offer variable volume output, so you need to set the TV volume as well as the headphone volume when paired. When you're connected, try increasing the TV volume up to see if this helps.
With regard to the battery, the headphones offer around 24 hours of playback. 2-3 hours is not normal at all. Please consider reaching out via https://bose.life/3ET4mCs for further support.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Went for the upgrade
on January 25, 2024
Posted by: RMC24
Length of ownership:1 month
I am a long time Bose user, however I love my new headphones!
Written by a customer while visiting bose.com
Customer Rating
5
Top Rating
on January 25, 2024
Posted by: Larry
Gender:Male
Length of ownership:1 month
Great sound! Compared to other brand headphones, far superior.
Written by a customer while visiting bose.com
Customer Rating
5
Like all the features of them
on January 25, 2024
Posted by: KonaBob
Gender:Male
Length of ownership:1 month
Got these QuietComfort Ultra Headphones and they are absolutely positively amazing I have a few Bose products and they never let me down!!!
Written by a customer while visiting bose.com