Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
2
nothing remarkable.
on February 27, 2024
Posted by: stas
Gender:Male
Length of ownership:1 week
Music App can't find headphones. Poor quality of voice assistant.
Without app connection it just sucks.
Without app connection it just sucks.
Response from bose.comBy Customer support, February 27, 2024
Hello Stas, I am sorry to hear that the QuietComfort Ultra Headphones aren't quite meeting your expectations.
When you first install the Bose app on an iPhone or iPad with iOS version 13 or newer, you will be prompted to allow Bluetooth permissions for the app. You must allow this for the app to work properly. To check that Bluetooth is allowed for the app, do one of the following on your iOS device:
Go to Settings > Privacy > Bluetooth and enable Bluetooth permissions for the Bose app
Go to Settings, then scroll down and select the Bose app. Under Allow Bose Music To Access, enable Bluetooth
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
When you first install the Bose app on an iPhone or iPad with iOS version 13 or newer, you will be prompted to allow Bluetooth permissions for the app. You must allow this for the app to work properly. To check that Bluetooth is allowed for the app, do one of the following on your iOS device:
Go to Settings > Privacy > Bluetooth and enable Bluetooth permissions for the Bose app
Go to Settings, then scroll down and select the Bose app. Under Allow Bose Music To Access, enable Bluetooth
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
WOW. Awesome Investment!
on February 26, 2024
Posted by: J L Graham
Gender:Male
Length of ownership:1 month
Super cool...2 devices at once. Phone and computer. Great for zoom meetings. Crystal clear audio and folks on the phone don't realize when you change from device to headphones. Audio is perfect on music or streaming TV ( tested Amazon prime, Netflix and youtube. SUPER INVESTMENT. COMFORTABLE: You can wear them all day and not realize you have them on, it even stays sealed around your ear with glasses on! Not cheap looking (I have the grey). The case is really nice. I'll be updating soon as I have a long airline flight and am interested to see if the battery lasts with noise canceling and music, books, video...as long as has been claimed. Feature rich. IT IS SUCH A GREAT INVESTMENT! Thanks to the folks who have really nailed this product. Superior in all respects.
Written by a customer while visiting bose.com
Customer Rating
5
Easy to use great style
on February 25, 2024
Posted by: Bose headphones
Gender:Male
Length of ownership:1 month
The sound these give you is incredible I've spent many hours with them
Written by a customer while visiting bose.com
Customer Rating
5
Very pleased....better than the old Sony XM3 I had
on February 23, 2024
Posted by: Boiler92
Gender:Male
Length of ownership:3 months
Love the Bose Quiet Comfort Ultra headphones. I bought two pairs, one for at work for Zoom, and one at home. Noise Cancelling is amazing. I don't have any experience with the mics though since I use an separate podcast microphone.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Upgrade!
on February 23, 2024
Posted by: Mik271
Gender:Female
Length of ownership:1 month
Purchased these as a gift and upgrade for my hubbies older QuietComfort headphones. He loves them! The newer features only add to the brilliance and function of these headphones! Definitely worth the$$$!
Written by a customer while visiting bose.com
Customer Rating
5
Top dawg
on February 22, 2024
Posted by: Lonewolfe
Gender:Male
Length of ownership:3 months
They are the best on the market, very user friendly with the bose app...
Written by a customer while visiting bose.com
Customer Rating
5
Love Immersion Audio
on February 22, 2024
Posted by: EDO24
Gender:Male
Length of ownership:3 months
I received these as a gift from my family. I had been toying with whether or not I should get the Sony equivalent or the BOSE. I love these, so far. I really like the immersion audio. Honestly, I did not think I would but I do. The only thing I do not like is the single button for power and bluetooth mode. It is not always clear if I actually turned the headphones off correctly.
Written by a customer while visiting bose.com
Customer Rating
5
AMAZING FEATURES YOU'LL WANT TO SHOW OFF
on February 22, 2024
Posted by: Atlas
Coolest and best quality headphones I have ever owned.
Written by a customer while visiting bose.com