Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
1
Sounds terrible after 2 weeks
on June 6, 2024
Posted by: Noah
Gender:Male
Length of ownership:1 week
They sound pretty good, but two weeks into purchasing they sterted making popping sounds whenever there is even a little bass in a song or I move my head at all. Overall they sound terrible now. Will most likely be returning them.
Response from bose.comBy Customer Service, June 7, 2024
Thanks for your review. We are sorry to hear that you are having issues with your Bose headphones.
The EQ settings of your Bluetooth device can affect sound. On the device, try setting the EQ to "off" or "flat" and disabling any other sound playback adjustments (i.e. loudness, compression, reverb, etc.). These settings are commonly found in the device's audio settings or in the settings of the app being used to play audio. Alternately, please do reach out to our social media team for further troubleshooting assistance.
Regards
-Jolie - Customer Support
The EQ settings of your Bluetooth device can affect sound. On the device, try setting the EQ to "off" or "flat" and disabling any other sound playback adjustments (i.e. loudness, compression, reverb, etc.). These settings are commonly found in the device's audio settings or in the settings of the app being used to play audio. Alternately, please do reach out to our social media team for further troubleshooting assistance.
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great for music
on June 5, 2024
Posted by: MarkS
Gender:Male
Length of ownership:1 month
I love the headphones, it is great for stereo listening. I still like my Bose 700 for TV. But for music, WC ultra is excellent.
Written by a customer while visiting bose.com
Customer Rating
5
Five Star Product
on June 5, 2024
Posted by: ML92
Gender:Male
Length of ownership:1 week
Amazing Sound and Noise Cancellation. Comfortable Fit. Great Design. Everything I wanted in a pair of over the ear headphones.
Written by a customer while visiting bose.com
Customer Rating
5
easy use
on June 1, 2024
Posted by: Monosol
Gender:Male
Length of ownership:1 year or longer
I bough a month ago this has goog sound and beautiful designs.
Written by a customer while visiting bose.com
Customer Rating
5
Worth every penny
on May 31, 2024
Posted by: Jasbo59
Great headphones, love the Bose clarity, comfort and noise cancelation. These beat every other brand out there.
Written by a customer while visiting bose.com
Customer Rating
1
Terrible mic
on May 29, 2024
Posted by: Kp
Gender:Female
Length of ownership:3 months
Keep away from this product. The mic just doesn't work properly:
Android: does not work in calls. People will hear everything across your mic, but your voice.
MacOs Sonoma: same for Zoom. I thought it would work at least for my work calls, given it works in iPhone calls, but it does not.
It is like buying headphones without a mic. You can find many complains in Reddit also.
Response from bose.comBy Customer Service, June 3, 2024
Thanks for your review. We are sorry to hear that you are having issues with your Bose headphones. If the microphone on your headphones picks up your voice quietly or with added noise that makes it difficult for others to understand you during phone calls with your headphones, try the following:
-Try placing another call—preferably to another number—to determine if the issue occurs all the time or only with certain people, which could result from poor reception with the phone service or device you call.
- Much like rebooting a smartphone, your headphones might need to be reset on occasion to correct minor issues.
Regards
-Jolie - Customer Support
-Try placing another call—preferably to another number—to determine if the issue occurs all the time or only with certain people, which could result from poor reception with the phone service or device you call.
- Much like rebooting a smartphone, your headphones might need to be reset on occasion to correct minor issues.
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great
on May 28, 2024
Posted by: Sanyyos
Gender:Male
Length of ownership:3 months
Excelent sound, Excelent confort, decent battery. Made me buy a pair of bose clip on
Written by a customer while visiting bose.com
Customer Rating
5
The best
on May 27, 2024
Posted by: Sara
Received these for a gift and I love them. Sounds fantastic and so comfortable.
Written by a customer while visiting bose.com