Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
1
Horrible experience
on October 19, 2024
Posted by: LJ 1
Gender:Female
Length of ownership:1 week
The headphones don’t work I’ve tried everything on the website and Bose said send them back. I’m paying for the product but don’t have the new ones. It’s outrageous that I have to pay for these headphones when I don’t have the replacement in my hand. It’s not fair
Written by a customer while visiting bose.com
Customer Rating
5
Pleased customer
on October 19, 2024
Posted by: GMsBlues
Gender:Male
Length of ownership:1 month
Easiest set of headphones to order/received promptly/ programmed to phone quickly/quality of sound fabulous/comfortable fit/reasonable price. Thx so much
Written by a customer while visiting bose.com
Customer Rating
5
on October 16, 2024
Posted by: Bradley
Gender:Male
Length of ownership:6 months
Work fantastic and have been a fan since qc20 and this was worth the upgrade
Written by a customer while visiting bose.com
Customer Rating
4
on October 15, 2024
Posted by: Quiet Comfort Ultra
Gender:Male
Length of ownership:1 month
They are really nice but I’m having trouble getting them to pair with my tv
Written by a customer while visiting bose.com
Customer Rating
5
Living up to the hype
on October 15, 2024
Posted by: Sutty
Gender:Male
Length of ownership:1 month
These headphones live up to their expectations. Amazing sound quality and perfect comfort
Written by a customer while visiting bose.com
Customer Rating
2
Good sound, poor mic
on October 13, 2024
Posted by: adilmlk
Gender:Male
Length of ownership:1 week
I bought this a week back. The sound quality is really good. However the mic isn't. I've had multiple calls with my headphones and every time the person on the other side has complained about muffled voice.
Response from bose.comBy Customer Support, October 14, 2024
Hello,
Thank you for sharing your experience with the QuietComfort Ultra Headphones.
I am glad to hear that you love how great they sound, but sorry you are having issues during calls. Please try the different troubleshooting steps explained here: https://bose.life/3Nnn9L5
If your issue is not resolved, then please don't hesitate to contact our support team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Thank you for sharing your experience with the QuietComfort Ultra Headphones.
I am glad to hear that you love how great they sound, but sorry you are having issues during calls. Please try the different troubleshooting steps explained here: https://bose.life/3Nnn9L5
If your issue is not resolved, then please don't hesitate to contact our support team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Bad and late delivery
on October 12, 2024
Posted by: Alex13
Gender:Male
Length of ownership:1 month
I bought this and completely disappointed is to expensive and the quality s not good
Response from bose.comBy Customer Support, October 14, 2024
Hello Alex,
I am sorry to hear that you are disappointed with your QuietComfort Ultra Headphones.
We appreciate your feedback, don't hesitate to contact us if you need assistance or have any questions.
Best regards,
Lau - Customer Support
I am sorry to hear that you are disappointed with your QuietComfort Ultra Headphones.
We appreciate your feedback, don't hesitate to contact us if you need assistance or have any questions.
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great Noise Cancelling but definitely a learning !
on October 12, 2024
Posted by: Ehscantu
Gender:Female
Length of ownership:1 week
I was upgrading my Bose NC 700. The ultra does the same great noise cancellation. One difference is that the ultra has more buttons to manipulate. There is an ambient setting so you’re aware of surrounding sounds or conversations. The case is great, but unlike the NC 700, you have to fold one ear cup, sort of like a jig saw puzzle. There is no difference in the size of the NC 700 case and the Ultra case. The headset is comfortable on the head and ears. I don’t really register a great feature in the Immersion feature. I’m surprised it doesn’t use the USB-C. There’s definitely a learning curve on this set.
Written by a customer while visiting bose.com