Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
5
Awesome headphones
on November 16, 2024
Posted by: PJ
Gender:Female
Length of ownership:1 year or longer
Awesome sound. Your music experience is crystal clear. Powerful sound when needed.
Written by a customer while visiting bose.com
Customer Rating
5
These are an experience
on November 15, 2024
Posted by: JayK
Gender:Male
Length of ownership:6 months
These are better than the sonys. And I mean both the headphones and the earbuds. If you like low end deep bass, get these. If you prefer a higher end tight/punchy headphones, get the sony xm5. But after using these for a while, the sonys remind me of a demo version of what they could be.
Written by a customer while visiting bose.com
Customer Rating
2
Not perfect
on November 15, 2024
Posted by: Jamppa
Gender:Male
Length of ownership:6 months
Sounds quality is not bad but at the price point you expect better battery life and connectivity.
Response from bose.comBy Customer Support, November 15, 2024
Thank you for your feedback! We're glad to hear you found the sound quality great, but we understand your concerns about battery life and connectivity. Your insights are important, if there's anything we can assist you with in the meantime, please let us know. You can reach out to our team for support using this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Don’t bother get the originals !
on November 10, 2024
Posted by: Willabee
Gender:Female
Length of ownership:1 year or longer
I love the originals so I thought these would be a great upgrade. The sound quality is great HOWEVER every other new feature about these headphones is a disappointment. The auto turn off feature when you take the headphones off is annoying. The new touch volume button isn’t great for changing the volume quickly. The worst thing is the headphones pinch my skin when I take them off my ears and rest them around my neck. The older model is also much more comfortable for a long period of time. All around not a good upgrade and I repurchased the old model to replace my current pair.
Response from bose.comBy Customer Support, November 11, 2024
Hello, thanks for leaving your review of the QC Ultra Headphones. It's great to hear you were impressed by the sound quality, but it's disappointing you weren't entirely satisfied with the other aspects of it and will certainly feed these comments on comfort back to our designers.
With regard to auto-off, this can be adjusted/disabled within the app's settings (see: https://www.bose.co.uk/en_gb/support/articles/HC2462/productCodes/QCUH-HEADPHONEARN/article.html for instructions)
Thanks again for leaving your thoughts, I hope you have a better experience with your next Bose purchase!
Jeff - Customer Support
With regard to auto-off, this can be adjusted/disabled within the app's settings (see: https://www.bose.co.uk/en_gb/support/articles/HC2462/productCodes/QCUH-HEADPHONEARN/article.html for instructions)
Thanks again for leaving your thoughts, I hope you have a better experience with your next Bose purchase!
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound, comfort and features
on November 10, 2024
Posted by: Marty
Gender:Male
Length of ownership:1 month
I got these a month ago and the sound is fantastic and noice cancellation is amazing!
Written by a customer while visiting bose.com
Customer Rating
5
Best of the Best!
on November 9, 2024
Posted by: johne59
Length of ownership:1 month
I just received these as an upgrade to my QC2's. The are so much better, and more comfortable to boot.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and options
on November 7, 2024
Posted by: Hd2000fxdl
Gender:Male
Length of ownership:1 month
Fantastic sound quality and the features to tune out the world or allow you to have a conversation as you listen is great for using them on a run for safety.
Written by a customer while visiting bose.com
Customer Rating
4
Charge lasts a long time!
on November 1, 2024
Posted by: Nana
I love the headphones, but wish there was a user manual!
Written by a customer while visiting bose.com