Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
4
Nice headphones, no mute button
on November 20, 2024
Posted by: DTMFS
Length of ownership:1 month
Great sound and comfort. Disappointed that there is no mute button functionality for phone, Zoom, Teams, etc.
Written by a customer while visiting bose.com
Customer Rating
5
Nice pair
on November 20, 2024
Posted by: Boombatz
Gender:Male
Length of ownership:1 month
Very nice and well designed headphones that sound really great! They are extremely comfortable for extended wear. They are reasonably priced especially when they are on sale.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on November 20, 2024
Posted by: Hodgz
Length of ownership:1 month
Upgraded from QC35 to the ultra. Bose QC Ultra is amazing, better sound in general. I just wished that they have physical/manual buttons for the sound adjustment and the on/off switch button.
Written by a customer while visiting bose.com
Customer Rating
5
Ultimate headphones
on November 19, 2024
Posted by: YehiaE
Bose does not disappoint. I use the headphones for the majority of my day and they are very comfortable. The sound quality and noise cancellation are both on point. There’s a reason why I continue to love the Bose products
Written by a customer while visiting bose.com
Customer Rating
2
They wont connect
on November 18, 2024
Posted by: luna23
Gender:Female
Length of ownership:1 year or longer
For some reasons these headphones will not connect with my computer. I'm not sure what to do.
Response from bose.comBy Customer Support, November 19, 2024
Hi Luna,
Please reach out to us for support as we'd love to help with connecting the headphones to your computer: https://bose.life/contact
Nic - Customer Support
Please reach out to us for support as we'd love to help with connecting the headphones to your computer: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Awesome headphones!!!!
on November 17, 2024
Posted by: Tankboy140
Gender:Male
Length of ownership:6 months
Top quality product. From comfort to performance, these headphones are the best I've ever owned. Incredible range let's me walk around the house with them and never have loss of signal. I've been recommending them to all of my friends. Bose simply makes the absolute best!!!!
Written by a customer while visiting bose.com
Customer Rating
4
Very good sound and NC, but a few problems
on November 16, 2024
Posted by: Captain Kickass
Gender:Male
Length of ownership:1 year or longer
I've had these for a little under a year and I have mostly good things to say about them. Very nice sounding and very good noice cancelling are about what you'd expect for the price. The immersive audio processing is a nice bonus. A little bit overhyped, but a nice feature. Dual Bluetooth connectivity works...mostly. they will occasionally lose connection or randomly shut off and I have to go through a cold restart or they reconnect without any sound. This happens at least once a day
The ear pads are quite comfortable...and quite flimsy. The stitching was coming apart after just a couple of months. I use them daily and after repscing the pads once from Bose and having them come apart after a few more months I bought pads from a third party manufacturer. Bose charges $30 for the pads so there's no excuse for the lack of durability.
The ear pads are quite comfortable...and quite flimsy. The stitching was coming apart after just a couple of months. I use them daily and after repscing the pads once from Bose and having them come apart after a few more months I bought pads from a third party manufacturer. Bose charges $30 for the pads so there's no excuse for the lack of durability.
Written by a customer while visiting bose.com
Customer Rating
3
Don't trade in your 700s if you like their control
on November 16, 2024
Posted by: Paul O
Gender:Male
Length of ownership:3 months
The QC Ultras are comfortable, sound great, and have excellent noise cancelling, but I expected that. I much prefer the touch controls of the QC700 and I wish the Ultras had the same controls. The longer battery life of the Ultras is nice, but my 700s had a recharging case. I regret trading in my 700s for the Ultras for a relatively small discount. The Ultras fit a little more securely.
Response from bose.comBy Global Customer Service, November 18, 2024
I'm happy to hear you like the comfort and sound that the QuietComfort Ultra Headphones provide, as well as their ANC performance. It's true that small differences in functionality will sway some customers in favor of the 700s, while others will prefer the Ultras. If there's a specific touch control you're missing, you can always contact our support team, and we'll advise as best we can: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Written by a customer while visiting bose.com