Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
4
Theyvare ok
on December 18, 2024
Posted by: Butch
Not bad. It takes a while to connect and sometimes reconnect, which is very annoying.
Also, it doesn't allow play while plugged in. Why?
Also, it doesn't allow play while plugged in. Why?
Written by a customer while visiting bose.com
Customer Rating
5
Awesome product
on December 17, 2024
Posted by: Mack
Gender:Male
Length of ownership:1 month
Best on the market hands down! Keep up the good work
Written by a customer while visiting bose.com
Customer Rating
5
My Quiet Comfort Ultra experience
on December 17, 2024
Posted by: Jimmer50
Gender:Male
Length of ownership:1 month
I've bought many Bose products in the past. I recently purchased the Quiet Comfort Ultra and again are more than pleased with the simplicity, versatility but ultimately the quality of the headphones. The tones are clear, the feel is comfortable, the noise reduction is supreme and the immersion concept brings an added listening enjoyment to my life. I'm totally satisfied.
Written by a customer while visiting bose.com
Customer Rating
4
Over hyped
on December 17, 2024
Posted by: bsabob58
Gender:Male
Length of ownership:1 week
I don’t see a lot of difference between the Ultra and the 700C.
I’ll be returning these and continue on with my 700C
I’ll be returning these and continue on with my 700C
Written by a customer while visiting bose.com
Customer Rating
5
Great choice
on December 17, 2024
Posted by: fres
Gender:Female
Length of ownership:1 month
I bought two pairs of headphones in anticipation of a long flight. They are very comfortable and sound wonderful. I'm very happy I decided to purchase them.
Written by a customer while visiting bose.com
Customer Rating
5
Trying to get myself back into shape, exercising,
on December 17, 2024
Posted by: BA
Gender:Male
Length of ownership:1 month
They really sound good. I enjoy just sitting and listening to them or exercising
Written by a customer while visiting bose.com
Customer Rating
5
Great over the ear headphones!!!
on December 16, 2024
Posted by: Arty4
Gender:Male
Length of ownership:1 month
Bought them a week ago and they are amazing! Sound quality and comfort are second to none!!!!
Written by a customer while visiting bose.com
Customer Rating
2
When functioning properly QC Ultra sound great
on December 16, 2024
Posted by: SunnyDay
Gender:Female
Length of ownership:6 months
Unbalanced sound Bose Quiet Comfort Ultra left and right ear cans, Random popping and sometimes disconnect. Occurrence of Hesitation or pauses. Volume touch gesture or sensor on right ear can when hits high point or low point that sound will just stop or audio becomes very distorted. When removing Bose QC Ultra from my head the music will either stop or continue playing. Temporary removal and placing back onto my head there is a delay in restarting music or need to reconnect to Bluetooth transmitter device. I do not recommend purchasing.
Response from bose.comBy Customer Support, December 16, 2024
Hi Sunny,
It is odd that you would have this many issues with your headphones, but I'd be happy to help you with them. If you do not want the headphones to go into stand-by mode or to pause music when you take them off, you can disable the auto off feature through the Bose app. Our guide can help with disabling this feature: https://bose.life/4gFyNx9
I'd also check that you're using the right mode for how you want to listen, as one of the Immersive audio mode features is to fix audio in one spot, so you can feel the music as intended by the artist while giving you a larger audio space. Follow our guide available to help with changing modes: https://bose.life/4gnFKTZ
Try our other guides for help with the intermittent audio: https://bose.life/4gnFLr1
Or for them disconnecting: https://bose.life/4gnFMv5
Of course we'd love to help, and you can reach out to us for support with your headphones and the steps in the guide: https://bose.life/contact
Nic - Customer Support
It is odd that you would have this many issues with your headphones, but I'd be happy to help you with them. If you do not want the headphones to go into stand-by mode or to pause music when you take them off, you can disable the auto off feature through the Bose app. Our guide can help with disabling this feature: https://bose.life/4gFyNx9
I'd also check that you're using the right mode for how you want to listen, as one of the Immersive audio mode features is to fix audio in one spot, so you can feel the music as intended by the artist while giving you a larger audio space. Follow our guide available to help with changing modes: https://bose.life/4gnFKTZ
Try our other guides for help with the intermittent audio: https://bose.life/4gnFLr1
Or for them disconnecting: https://bose.life/4gnFMv5
Of course we'd love to help, and you can reach out to us for support with your headphones and the steps in the guide: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com