Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
5
Great set of headphones
on December 21, 2024
Posted by: Jnturbosc2
I got
This headphones totally awesome everything about fit insane good.
This headphones totally awesome everything about fit insane good.
Written by a customer while visiting bose.com
Customer Rating
5
on December 20, 2024
Posted by: Sbor
Beautiful, comfortable, excellent sounds and capabilities
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and noise cancelling
on December 20, 2024
Posted by: Joel25
Immersion setting is incredible!! Noise cancelling is amazing.
Written by a customer while visiting bose.com
Customer Rating
4
It’s ok.
on December 20, 2024
Posted by: LudwigVonG
Gender:Male
Length of ownership:1 month
I’ve had these headphones for about a month now and I’m not too impressed. I upgraded from QuietComfort to QC Ultra and I much prefer the QC. The volume button is not as easy to manage since it’s touch sensitive and not a button. When I adjust the headset, I always manage to slide the volume button. It tends to struggle with multiple Bluetooth devices which is not an issue with the regular QC. In terms of sound isolation, it’s slightly better but not $200 better. It’s a nice headset but I would rather stick with the QC.
Written by a customer while visiting bose.com
Customer Rating
3
Interruptions Abound
on December 20, 2024
Posted by: Styromaniac
Gender:Male
Length of ownership:1 week
When your phone is connected at the same time as your computer, your computers's audio will be interrupted if you hit a navigation button or turn the screen on or off. This is ridiculous.
Not just that, but I need the arch closer to the front of my skull (and I wear it that way) so the headphones don't think that they're removed from my head if I so much as move any muscle, stopping playback momentarily and very frequently.
Bose, please address my concerns soon. I'm thinking about a refund if nothing changes.
Response from bose.comBy Customer support, December 23, 2024
Hello, if you are finding headphones are having intermediate audio issues, please view our troubleshooting suggestions found here: https://bose.life/4geLGyH.
If you would like the audio from your computer's audio to play continuously without interruption, you can disconnect your phone from your headphones by disabling the phone's Bluetooth whilst using your computer.
Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
If you would like the audio from your computer's audio to play continuously without interruption, you can disconnect your phone from your headphones by disabling the phone's Bluetooth whilst using your computer.
Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
3
Great sound
on December 19, 2024
Posted by: Earmuffs
First time I have this type of headphones and it sounds great but the material looks weak I hope I am wrong and last a long time
Response from bose.comBy Customer Support, December 20, 2024
Hello,
I am glad to hear that you are happy with how great your QuietComfort Ultra headphones sound.
If you are concerned about keeping your ear cushions in good shape, we would recommend storing the headphones in the provided carry case and if you are using them at the gym, to wipe the cushions with a dry cloth after using them to remove any debris.
Best regards,
Lau - Customer Support
I am glad to hear that you are happy with how great your QuietComfort Ultra headphones sound.
If you are concerned about keeping your ear cushions in good shape, we would recommend storing the headphones in the provided carry case and if you are using them at the gym, to wipe the cushions with a dry cloth after using them to remove any debris.
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Total noise cancellation
on December 18, 2024
Posted by: Bose is the best
Gender:Female
Length of ownership:1 month
I needed the headphone for flying it has been great
Written by a customer while visiting bose.com
Customer Rating
5
Awesome!
on December 18, 2024
Posted by: Michele
Best headphones I've ever had, and they really block noise!
Written by a customer while visiting bose.com