Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
4
Pleasantly surprised.
on January 3, 2026
Posted by: syyj
Length of ownership:1 week
Good ANC, sound profile is better than I imagined.
Written by a customer while visiting bose.com
Customer Rating
3
Sound cancelling 60%
on January 3, 2026
Posted by: TB
Gender:Male
Length of ownership:1 month
It does hero cancel some sounds, but others it doesn’t block at all. It seems like it’s in active listening mode all the time. I had thought for the price that the noise canceling would be complete. TV and people speaking can be heard right though.
Response from bose.comBy Customer Support, January 3, 2026
Thanks so much for sharing your experience with us. We know how important it is for your headphones to feel just right, and we’re here to help make sure you’re getting the best performance possible.
If things aren’t sounding the way you expect, no worries, that can happen sometimes. We’ve put together a helpful guide with simple steps you can try to get everything working smoothly again:
https://bose.life/4qw696B
If you ever need a hand or have more questions, we’re always here for you, just contact us using this link: https://bose.life/49SSe5s
Gloria - Customer Support
If things aren’t sounding the way you expect, no worries, that can happen sometimes. We’ve put together a helpful guide with simple steps you can try to get everything working smoothly again:
https://bose.life/4qw696B
If you ever need a hand or have more questions, we’re always here for you, just contact us using this link: https://bose.life/49SSe5s
Gloria - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on January 2, 2026
Posted by: Bekah
Gender:Female
Length of ownership:1 week
My mom got this for me around Christmas and I like how I can change modes and I like how I can slide my finger up and down to change the volume.
Written by a customer while visiting bose.com
Customer Rating
5
Like magic
on January 2, 2026
Posted by: Janinem
Gender:Female
Length of ownership:1 month
These are magic. Unbelievable noise cancellation. Comfortable enough to wear to bed. My husband snores and I haven’t slept this well in 20 years!
Written by a customer while visiting bose.com
Customer Rating
4
Almost 4 stars
on January 2, 2026
Posted by: Aimer
Gender:Female
Length of ownership:1 month
These are the best headphones I’ve ever purchased. The only reason I didn’t give 4 stars is because I read that they weren’t sweatproof and I was hoping to workout in them. I’m a music lover and want my music to sound like I’m in the front row at a concert. I can hear every little cymbal, guitar note etc
Written by a customer while visiting bose.com
Customer Rating
5
Love the features
on January 1, 2026
Posted by: Esther
Gender:Female
Length of ownership:1 week
Sound is excellent. Love the color and the material is solf on my ears.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing product !
on December 27, 2025
Posted by: Nel35
Gender:Female
Length of ownership:1 month
EXCELLENT !
I have had my bose headphones for almost a month now and the sound quality is phenomenal! The earcups are so comfortable! 10/1000! I have a pair of soundcore space one headphones , but my bose headphones 🎧 I love it! Definitely happy the pair I wanted went on sale in the color I wanted too! my first pair of bose headphones 🎧 and I will get more of this brand in the future !
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Purchase
on December 26, 2025
Posted by: Billybob Austin
Extremely comfortable to wear. Superb sound with easy controls. Bought as a gift. May purchase a pair for myself.
Written by a customer while visiting bose.com