Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
3
Great sound, but USB A connector to power?
on February 10, 2025
Posted by: Roger
Great sound. Comfortable fit. But USB C to headphone and USB A to power source! What the? Didn’t notice this before purchasing. New products have all switched from A to C. Regret buying this now. I have to carry a USB A or converter when I travel. Very disappointing. Would not buy it again. Maybe that’s why it was on sale.
Response from bose.comBy Bose, Customer Support, February 12, 2025
Hello Roger,
I'm happy to see that you enjoy the great sound and fit from the headphones so comfortable. The USB charging cable that comes supplied is a standard cable to connect to most available USB chargers for phones and similar. You can use a USB-C to USB-C cable instead if you would prefer to charge the headphones, we recommend making sure that it is a quality cable.
Nic - Customer Support
I'm happy to see that you enjoy the great sound and fit from the headphones so comfortable. The USB charging cable that comes supplied is a standard cable to connect to most available USB chargers for phones and similar. You can use a USB-C to USB-C cable instead if you would prefer to charge the headphones, we recommend making sure that it is a quality cable.
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great progress.
on February 9, 2025
Posted by: Mclaren08
Spectacular and clean ANC. Creat sound/ANC combination. A great improvement over NC700s.
Written by a customer while visiting bose.com
Customer Rating
5
The Epitome of Sonic Perfection
on February 7, 2025
Posted by: southsidesmoka
Gender:Male
Length of ownership:1 week
After four broken pairs of headphones with a rapper's name made by a fruit company, I am finished wasting my money on inferior products. The Bose QuietComfort Ultra headphones feature superior construction, superior features and superior sound to the competition. Best investment in personal audio I have ever made!
Written by a customer while visiting bose.com
Customer Rating
2
on February 7, 2025
Posted by: Calin
Very bad connectivity, connects half of the time.
App does not connect to either of my Bose headsets.
Don't think I am going to buy again
App does not connect to either of my Bose headsets.
Don't think I am going to buy again
Response from bose.comBy Bose, Customer Support, February 9, 2025
Hi Calin.
Thank you for your post. Sorry to hear that you are having difficulty using the earbuds with the app. Here are steps to try, https://bose.life/419K6ZT. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. Sorry to hear that you are having difficulty using the earbuds with the app. Here are steps to try, https://bose.life/419K6ZT. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on February 6, 2025
Posted by: JL2025
Gender:Male
Length of ownership:1 month
I bought my first set for traveling about 9 months ago... Now I bought my second set for work... they are super lightweight, I can wear them all day long at work without the hassle of switching between devices. The noise cancelling feature is amazing and the sound quality superb.
Written by a customer while visiting bose.com
Customer Rating
5
Very Comfy & Relaxing Sound
on February 6, 2025
Posted by: Thein
Gender:Male
Length of ownership:1 month
I using a month and enjoying so far. I can listen music the whole day without sacrificing comfortable. I love the natural sound and it's balanced. Battery is not the best, but not bad. The only complaint I have is without supporting Dolby ATOM Audio aka spatial Audio. I love listening to it. Please upgrade for it + battery capacity.
Written by a customer while visiting bose.com
Customer Rating
5
on February 5, 2025
Posted by: Anonymous
Gender:Male
Length of ownership:3 months
This is the best purchase I have made among others.
NC is the bestvamong the industry.
Great Product
Great Service( since the first one was defective and they replaced it with new one)
NC is the bestvamong the industry.
Great Product
Great Service( since the first one was defective and they replaced it with new one)
Written by a customer while visiting bose.com
Customer Rating
3
They are ok
on February 5, 2025
Posted by: Andy
Bad mic. Sometimes turn on button doesn't respond.. eh..
Response from bose.comBy Bose, Customer Support, February 5, 2025
Hi Andy, thanks for leaving your thoughts about the QC Ultra Headphones. I'm sorry to hear you've had issues with the power button and the microphone. We'd love to learn more about the problems you are facing, so I'd encourage you to reach out to our support team via the details on our contact page https://bose.life/3ET4mCs.
Jeff - Customer Support
Jeff - Customer Support
Written by a customer while visiting bose.com