Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6 out of 5
4.6
(848 Reviews)
Open Ratings Snapshot
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
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Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
5 out of 5
5
Cancel the noise please
on March 5, 2025
Posted by: Mike83
Gender:Male
Length of ownership:1 month
Purchased for the plane noise cancellation and it worked wonderful. Looking to purchase another for family. Bose has always had great products so I expected nothing but the same.
Written by a customer while visiting bose.com
Customer Rating
1 out of 5
1
Waited for nothing
on March 2, 2025
Posted by: VanessaJ
Gender:Female
Length of ownership:1 month
I've had the product for a few weeks, I'm not impressed with any of the features. There are constant and persistent connectivity issue and the sound quality is good at best. The headphones bleed so much you might as well listen on speaker. I also experienced issues with the mic. I wanted to love these, but ultimate i will return them.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
The best headphones ever!
on March 2, 2025
Posted by: Pokes
Gender:Male
Length of ownership:3 months
I've tried many different sets of headphones and earbuds over the years. This is the first set that work exactly like I expect/want. Having both bluetooth and a cabled option, it is great for peace from that screaming baby right behind me on the plane. The sound quality is as you would expect from Bose, top notch. The noise suppression is great. Probably the best part of these is the battery life. Started a trip from Dallas to New Zealand (15.5 hours), wore them the entire flight, still had over half battery life left upon landing. Incredible.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Simply the best
on March 2, 2025
Posted by: Speed
Gender:Male
Length of ownership:1 month
Amazing. Awesome sound many options. Light can wear them for hours.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Immersion so good
on February 28, 2025
Posted by: Logy
Gender:Male
Length of ownership:1 month
Bought this a month ago and immediately super easy to use. And the transparency I have to say is incredible. It’s better than on the earbuds version. And the immersion is unreal.
Written by a customer while visiting bose.com
Customer Rating
2 out of 5
2
Good noise canceling and sound but that’s it
on February 28, 2025
Posted by: Lucface
Gender:Male
Length of ownership:1 month
They have awesome noise canceling and the fidelity is great. They do sound awesome. And they look super fresh. The lower don’t hit like they should though imo but they are passable. My problem with them is sort of my problem with most headphones like these, they make them too fancy and not practical. The headband extension is so “sleek” that it loosens on its own over time (because it doesn’t have those ridges like the 35ii) and but you can’t just one handed squeeze the ear cup with the headband to tighten it, you need two hands. And this leads to my most bothersome aspects which is the don’t return to a contracted state naturally like the 35’s, and while they are completely comfortable on your head, they aren’t comfortable on your neck. For me this is a massive deal as I always have them on and so them being clunky and uncomfortable is a big pain point. The touch controls annoy me. Loved analog cause can get the exact volume I want. Swiping for volume isn’t always tight. Sometimes it’s a bit less accurate. Also I accidentally hit it just when adjusting the earcup. The switching between modes takes too long and mutes for a moment the sound (so then I have to go 10 seconds back if ministering to a podcast). And another annoyance with that is sometimes I take them down around my neck and they auto pause and other time they keep playing. So I with companies like this would disuse on value rather than perceived value. Make things actually better. Can’t have it all I guess.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Another great Ultra product
on February 27, 2025
Posted by: Ace
Gender:Male
Length of ownership:1 month
Incredible quality, best headphones yet. Reduces need for subwoofer and sound bar!
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
Good Upgrade to My 9 year old QC35 Headsets
on February 27, 2025
Posted by: m_a_p_a_r_k_s
Gender:Male
Length of ownership:1 month
My QC Ultras are a good upgrade to my 9 year old QC35 Headsets. The units fit well just like my old QC35s.
I like the USB C charging connector. Now I have 1 cable to charge my phone and headsets. The Bose app is great for controlling multiple device connections. I like the power saving feature that powers down the headset after a specific time after you take them off. The BLE connection is superior to the QC35s -- I can wander anywhere within my house without the connection dropping. I also like the various modes (aware, immnersion, quiet) you can select on the headsets.
The QC Ultras are pricey, but I was able to buy mine during a sale for $100 off + an additional 10% off for joining the Bose mailing list.
One thing I'm not crazy about is the new touch (swipe) to control the volume. I like the old Up/Down buttons.
One [minor] downgrade -- the QC Ultras no longer come with an airplane headset adapter. Not a big deal, but at this price point, they should be included -- like the old QC35s. You can buy the adapters on Amazon for around $10.
Overall, I'm quite happy with my purchase.
Written by a customer while visiting bose.com
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