Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
5
Game changer when returning to office
on April 10, 2025
Posted by: SalSwan
Gender:Female
Length of ownership:1 month
I bought these because I was dreading going back to the office full-time. I wasn’t sure if I wanted to spend the money but I took a chance because I knew I could return them during the trial period. These headphones have been a game-changer for me. The noise-cancelling works to block out all the conversations around me so I can focus on my work. I used an adapter to connect my ancient iPod and the music is clear and crisp. I’m beyond happy with this purchase - and I don’t mind being in the office because I can easily stay in my own, quiet world.
Written by a customer while visiting bose.com
Customer Rating
5
Very comfortable
on April 9, 2025
Posted by: Chooch
Length of ownership:1 month
I have had the opportunity to use these on an air flight but looking forward to that experience. So far great stereo sound while watching g movies and listening to pod casts
Written by a customer while visiting bose.com
Customer Rating
5
Great choice
on April 9, 2025
Posted by: Steve63
Gender:Male
Length of ownership:1 month
I have owned other brands of less expensive headphones over the years. Needed to replace a set that I was not happy with. Thought I would treat myself and purchased the Bose. I am completely happy with my purchase. I wear them outside on my tractor in the elements. Sound and noise canceling is amazing.
Written by a customer while visiting bose.com
Customer Rating
5
on April 6, 2025
Posted by: Lmae99
Gender:Female
Length of ownership:1 month
I love my Bose ultrasound..my husband gift me with I am just trying to make routine muscle memory lol use my right hand not left for buttons and volume adjustment.
Written by a customer while visiting bose.com
Customer Rating
5
on April 4, 2025
Posted by: JT
Gender:Female
Length of ownership:1 month
Perfect for what I need them for. With every penny, very comfortable sound is great, love that I cannot hear anything around me. One Con would be I wish they were just slightly louder.
Written by a customer while visiting bose.com
Customer Rating
5
Love it
on April 4, 2025
Posted by: PT
Absolutely in love with my QuietComfort Ultra. Sound quality is amazing and it is light so I can walk around without much discomfort. Different modes work beautifully.
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable and Light
on April 3, 2025
Posted by: Jas22
Gender:Male
Length of ownership:1 month
Just as advertised. Quiet, Comfortable, Great sound, and Noise Cancelling. I can't wait to try them on my flight. So far I'm impressed.
Written by a customer while visiting bose.com
Customer Rating
3
Don't buy it, I am returning it.
on April 3, 2025
Posted by: I am returning it
Gender:Male
Length of ownership:1 month
The only thing good about this earphone is the sound quality and the grip (which is on the stronger side). I have had problems with the multipoint connection (had to turn off bluetooth in the notebook for it to work on the phone) and the worst, worst part is the microphone during calls. Other people on the call would say my microphone was glitching, or cutting all the time, even though I work in a quite environment. It is very unfortunate because I always loved Bose products and was anxiously waiting for a new improved version of the Quiet Comforts. This is not it guys, just don't buy it now, wait for improvement or go to an alternative.
Response from bose.comBy Bose, Customer Support, April 7, 2025
Hi.
Thank you for posting. Glad to hear that you love the headphones' sound quality and fit. The difficulties that you have raised(disconnection and mic) can be due to the firmware needing an update. Please do that one first, https://bose.life/4hJPIAe. If you have any more questions, feel free to get in touch with us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Thank you for posting. Glad to hear that you love the headphones' sound quality and fit. The difficulties that you have raised(disconnection and mic) can be due to the firmware needing an update. Please do that one first, https://bose.life/4hJPIAe. If you have any more questions, feel free to get in touch with us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Written by a customer while visiting bose.com