Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
5
Bose
on September 5, 2025
Posted by: Renzo
I have been an Apple everything including their Apple Headset. Well this model of Bose is heads above, no pun intended.
Written by a customer while visiting bose.com
Customer Rating
5
Love My Bose QuietComfort Ultra Headphones!
on September 5, 2025
Posted by: Ray812
Gender:Male
Length of ownership:1 month
Bose had an offer to trade in an older pair of Bose headphones for a pair of newer Bose headphonse. At first, I was hesitant to do so since I felt my QC35 II headphones were the best headphones I would ever own. I originally used them specifically for the noise canceling feature since I was so sensitive to loud noises due to a TBI that I sustained back in 2016. I felt there was no way that Bose could improve upon the QC35 II headphones, but the Bose QC Ultra headphones are far superior. The noise canceling is still amazing, but the Immersion feature is incredible and puts these headphones completely on another level! I am thrilled I accepted Bose's offer to trade in my old headphones for these new ones!
Written by a customer while visiting bose.com
Customer Rating
5
Beautiful color
on September 4, 2025
Posted by: racken00
Length of ownership:1 month
I bought these about a month ago. I use them all the time now.They are incredibly made. I use them to noise cancel the almost ex husband that lives upstairs.
Written by a customer while visiting bose.com
Customer Rating
5
Best sound quality ever!!
on September 3, 2025
Posted by: Pape
Length of ownership:1 week
Best sound quality I've ever experienced! I was skeptical about the price, but it's worth every penny!
Written by a customer while visiting bose.com
Customer Rating
4
Super quiet
on August 29, 2025
Posted by: Smk
Length of ownership:1 month
I bought this about 3 weeks ago. It’s very quiet on an airplane and I can set it in active mode to talk to my wife.
I also use it at night to sleep. My wife has a bi-pap and sometimes it’s loud. But the quiet noise canceling keeps it super quiet so I can sleep.
When I lay on my side though I hear a noise like something is pressing against the internal system. Is this hurting the noise cancellation?
Should i not use the headphones to sleep?
Written by a customer while visiting bose.com
Customer Rating
5
on August 27, 2025
Posted by: Jmb
Gender:Male
Length of ownership:1 month
I upgraded from the previous model. I got it 3 weeks ago
Written by a customer while visiting bose.com
Customer Rating
2
Could be louder
on August 25, 2025
Posted by: Gn
Gender:Male
Length of ownership:1 month
I put the headphones a month ago and not really satisfied with the volume quality very low I have cheaper beats headphones and it gets louder and actually think the noise cancellation might be better I don't know if I have a bad pair but the loudness is not up to par for the price
Response from bose.comBy Customer Support, August 25, 2025
Thanks for reaching out, and I’m really sorry to hear that your experience with the headphones. To help determine whether this is a product issue or a settings-related limitation, I’ll be providing a set of troubleshooting steps that specifically address low volume and noise cancellation concerns. These steps will walk you through checking your headphone settings, ensuring proper fit, and updating software all of which can significantly impact performance.
For issue with low volume: http://bose.life/4fQgHcI
For issue with noise cancellation: http://bose.life/45xQU5G
Gem - Customer Support
For issue with low volume: http://bose.life/4fQgHcI
For issue with noise cancellation: http://bose.life/45xQU5G
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
nice
on August 22, 2025
Posted by: blueberry
Gender:Male
Length of ownership:1 month
Bose continues to amaze me with their top of the line products. Their latest ultra headphones break through boundaries of sound yet to be discovered.I thought they couldn't get better than the quiet comfort 35s but Bose continues to up audio quality again and again. I await their next release but wonder what the next headphones could do the exceed the quality of these. They are amazing.
Written by a customer while visiting bose.com