Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6
(848 Reviews)
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
5
Excellent sound quality
on October 4, 2025
Posted by: SueT
Gender:Female
Length of ownership:1 month
I bought these specifically for travel to silence the airplane noise and listen to music. They are amazing. I also use them for listening to binaural beats and meditations. I'm very happy with my purchase and highly recommend them.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent Sound Dampening
on October 1, 2025
Posted by: Squid
Gender:Female
Length of ownership:1 month
I bought them about a month ago and have been using them constantly. I use them when I'm taking the bus to and from work and the background noise is very effectively muffled by the headphones which is such a relief after a long day of work.
Written by a customer while visiting bose.com
Customer Rating
1
100% disappointed and frustrated.
on September 28, 2025
Posted by: frustrated disappointed
Nothing but isues not power up, won't connect, will only remember one divine.
100% completely disappointed with this headset.
100% completely disappointed with this headset.
Response from bose.comBy Bose, Customer Support, September 28, 2025
Thank you for sharing your experience, and we're truly sorry to hear about the issues you've encountered with your headset. We'd love the opportunity to make things right. To help resolve the problems, here are some helpful guides:
Not powering on: http://bose.life/3IIdxM2
Won't connect: http://bose.life/4gLDqHf
Gem - Customer Support
Not powering on: http://bose.life/3IIdxM2
Won't connect: http://bose.life/4gLDqHf
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Copmarison to 700 NC
on September 26, 2025
Posted by: RayK
Gender:Male
Length of ownership:1 month
So far it works will with my Samsung Android. It is dropping connections to my Fedora Linux Lenovo laptop infrequently though.
I liked the 700 NC version better because the controls were easier to use while jogging but the QuietComfort Ultra's auto stop when you take it off and autostart when you put it on works much better.
I'm hoping this will be as sturdy as the 700 NC. Ultra has hinges and past headphones from other companies the hinges always break.
Written by a customer while visiting bose.com
Customer Rating
5
beautiful color and gadgets
on September 25, 2025
Posted by: wheng
Gender:Female
Length of ownership:1 week
the best purchase ever...love how it sounds and able to listen to music and audiobooks
Written by a customer while visiting bose.com
Customer Rating
2
Does not turn to BT mode
on September 25, 2025
Posted by: dahle44
Find it very difficult to sync them to my phone and computer-(getting them in Bluetooth mode). The light never turns blue. Disappointed especially considering the cost.
Response from bose.comBy Bose, Customer Support, September 25, 2025
Hi there! Thank you for sharing your feedback, we truly appreciate it. We're sorry to hear you're experiencing issues with your Bose QuietComfort Ultra Headphones. Bluetooth connectivity can be influenced by several factors, and we recommend checking out this helpful link: https://bose.life/3VAlJks for troubleshooting steps that may assist in resolving the problem.
Sophie - Customer Support
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Boom
on September 22, 2025
Posted by: Bertha
Gender:Female
Length of ownership:1 month
Sure! Here's a short and positive review you can share with Bose:
---
Just got my new Bose headphones in the beautiful maroon color – absolutely love them! The sound quality is next level – incredibly clear and rich. Plus, they're super comfortable, even during long listening sessions. I'm very happy with my purchase. Thank you.
Written by a customer while visiting bose.com
Customer Rating
5
Absolutely the best
on September 19, 2025
Posted by: Ollie
Gender:Male
Length of ownership:3 months
Absolutely love these headphones. Can barely tell the lawn mower is running even when I'm at a low volume.
Written by a customer while visiting bose.com