Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Average customer rating
4.6 out of 5
4.6
(848 Reviews)
Open Ratings Snapshot
Rating breakdown 848 reviews
5 Stars
635
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
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Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - 60th Anniversary Diamond Edition
Customer Rating
5 out of 5
5
Audio Experiences Its HDTV Moment
on October 18, 2023
Posted by: Sound Immersed
Gender:Male
Length of ownership:1 week
When HDTVs burst onto the scene, it was often described but rarely understood by the conversation alone. One couldn't fully fathom the enormous visual upgrade until it was seen with one's own eyes. It wasn't uncommon to see people gathered around the display TVs gawking in disbelief. "Immersive Audio" is sound's equivalent upgrade moment.
The Bose QuietComfort Ultra Headphones check all the boxes that you have come to expect from Bose. They are comfortable, stylish, and well-made. As a father of four loud children and four even louder dogs, I can attest that their "Noise Cancellation" is still top of the line and greatly appreciated. The "Bose Music" app is incredibly easy to use and has been improved with some great new features. Users will love "Remember My Mode," ""Multi-point Connection," and "On-Head Detection." Each of these tools make it easier and quicker to get back to listening to superb sound. EQ is easily customizable to personal preference with a quick swipe of the finger. Battery life is as long as advertised. You will not lose audio opportunities because you have outlasted the battery.
The star of the show though is the new "Immersive Audio". Like seeing HDTV for the first time, you have to personally hear audio in one of the two immersive modes before you can truly grasp just how incredible it is. Words are not adequate to describe the vast audio improvement that you will experience. It is truly how audio was meant to be heard. Sound is still crisp and perfect as has been produced in past Bose endeavors. The improvement is found in the new depth of the sound. On multiple occasions I had to check to see if the sound was really coming from the headphones. It is so natural, pure, and perfect that it's hard to belief that you are hearing it from headphones. I personally prefer the "Still" setting over the "Motion" setting but both are amazing. In "Still" mode, the listener gets an audio treat every time they move their head as the sound seemingly chases after them. So incredible is "Immersive Audio" that once you hear it, standard audio no longer seems adequate. It is like watching sports or action movies in standard definition.
These headphones have been "stress" tested with hours of listening to music, movies, and video games. They are game changers in each category with the high-quality sounds being produced by "Immersive Audio."
Highly recommended for all sound lovers!
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
Love the Features
on October 18, 2023
Posted by: Twinxxx
Gender:Female
Length of ownership:1 week
I got it last week and was happy with the aesthetics. Love the color and how easy it is to set up and use. It’s adjustable to desired comfort to fit you. Sounds amazing. Few downsides for me were it warms up the edges of my ears with less than 30 mins of use and that the noise cancellation is ok. It’s doesn't totally cancel some noises as I would prefer comparing it to my Airpods. Bose QC needs to be in full blast to drown out subway noise which I dont have to do with my earphones. I love and enjoy the emersion mode and customization. Overall though it’s still good headphones. 8/10.
Response from bose.comBy Matt, October 19, 2023
Hello, it's fantastic to hear you like the aesthetics of the headphones, and how easy to set up they are. It is unusual to hear that these are getting warm, as these use Luxury matierals for the best comfort. This can differ from person to person. These headphones have world class noise-cancelling.
You can find guidance here to ensure you get the best noise-cancelling bose.life/3S30WWa
You can also create your own custom noise-cancelling modes in the Bose music app, to get the best sound for you.
Thanks
Matt - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Well worth it
on October 18, 2023
Posted by: JCW0416
Gender:Male
Length of ownership:1 month
Received my headphones and was instantly impressed with the finish and the quality of them. Very comfortable to wear and give a classic look. Started to use them taking in a variety of media including, music, podcasts, sports, and movies. Used the headphones on numerous work calls as well where they were fantastic. I love the battery life as well as the ease of access to connect through Bose music. The auto stop when you take a side of the headphone off of your ear is a great touch.
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
Life Improvement
on October 18, 2023
Posted by: michelle85
Gender:Female
Length of ownership:1 week
These have significantly improved my quality of life. I have a set of QC 35’s and the difference between those and these have definitely made an impact for me. I have sensory issues most of the time, so I absolutely love the feel of these headphones. They’re so comfortable I don’t get any head or ear fatigue from them, they’re not ill fitting at all and very adjustable. The cups aren’t too large and they not too small, they fit just right. I wouldn’t say the build quality is amazing but they’re definitely not some pair of cheaply made things in a small factory.
The sound quality of them is an improvement upon my previous headphones and the noise cancellation is almost second to none for me. They do give me that sense of peace I’m looking for when I’m studying or drawing. I like to listen to music when I’m in a creative headspace and these really help with sealing off the rest of the world and immersing me in the music. The Immersive mode is my favorite.
I would also like to give a bit of personal information and say I do get overwhelmed very easily sound wise from the world around me and these help immensely when I need to shut off excessive noise around me.
All in all, I would say these are definitely a quality of life improvement and something I would easily recommend to most people.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Best Headphones ever!
on October 18, 2023
Posted by: Kettner96
Gender:Male
Length of ownership:1 week
Received these headphones and immediately I noticed the improved comfort. I put on pandora and the first song that came on blew my mind away. As a musicophile, I listen to a wide range of music (classical, jazz, prog rock and hard rock). A song by Rush came one and I was blown away by the depth that I had not appreciated. I switched through Jazz, classic, pop and rock and the music really seemed to jump out at me.

The following day, working at home, I listen to music while my wife works from home. Her voice when she is on conference calls is now muffled and the little clicks when she is typing on the computer I do not hear. In fact, she has to really get my attention now (wave arms, tap me on the shoulder etc.) Even my kids I do not hear when they are home from school. Overall, they work great and I love the spatial sounds and the noise cancelation. I have a pair of Bose Quiet Comfort but these are handsdown better then those!!
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
the Immersive Audio is an Amazing Innovation!
on October 18, 2023
Posted by: deepika
Gender:Female
Length of ownership:1 week
The Bose Quiet Comfort Ultra have amazing sound. The Immersive Audio is the innovation that makes this model my favorite on the market.
THE SOUND: I am a chemical engineer who became a lawyer. I am overly reliant on using my words and numbers (all my forces of good and evil) to express a point. I think that the sound here is so startlingly vivid that I don't need to draw arrows to all tech innovation that make these headphones great. There are many Bose videos that do that better. I am sure that data would support me in my statement that the QC Ultra are a singular sound experience. I listened to a variety of songs with varying vocal and musical ranges, such as Mozart's Queen of the Night and Massive Attack's Angel. I could hear notes at a high frequency and low frequency clearly and loved the QC Ultra made the sound experience so clear. These are the headphones to wear if you want to feel like part of the band. It is incredibly convenient that the QC Ultra connects to two points over Bluetooth at the same time. I was able to connect to all of my tech, including the stationary bike, with ease.
NOISE CANCELING: I tried the Quiet mode, both around my son's tuba lessons and neighborhood construction. I couldn't hear anything I didn't want to hear. I was thrilled. (Still supportive of him but the tuba is unpleasant.) The QC Ultra work well for Microsoft Teams meetings and FaceTime calls. I could hear voices clearly, without any background fuzz or clatter. As an experiment, I called my friend who has the least amount of phone etiquette to see how the sound would hold. (She's the friend we all have, the one who answers the phone while lawn mowing or eating crackers.) I could hear her voice startlingly clearly and had only a slight suspicion she was washing pots and pans. I was less annoyed with her than usual. I think these headphones will bring us to a better friendship.
THE HEADPHONES AND PACKAGING: These headphones are even more soft and comfortable than the previous model, the QC 45. They are lightweight and the white color looks sophisticated and fashion-y. (I don't have the 700's and I don't know if they are part of the Quiet Comfort lineage.) I appreciate that these headphones came in a hard case within environmentally-friendly packaging. Even high-end headphones like Apple or Beats Pro no longer have cases included with the headphones.
BATTERY: I have severe battery anxiety and charge everything when it hits 50 percent. I wore these headphones for 16 hours, on all modes, before I compulsively had to charge it again, at 50 percent. The battery life is amazing.
CONCLUSION: These headphones are a wonderful, innovative approach to sound. The Immersive Experience is named perfectly-- you can feel the adrenaline and euphoria from crystal-clear sound that is similar to being at a live performance. The sound really is THAT good. Even if you wear these all day and use them just for calls and meetings, the sound of your colleagues and friends is clear and easy to focus on. Five thumbs up! (Out of five.)
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Game changing sound
on October 18, 2023
Posted by: Meg
Gender:Female
Length of ownership:1 week
Bose is known for their amazing sound but these headphones take it to the next level. Immersive audio is the next best thing to going to a concert. Classical, punk, blue grass... it doesn't matter... it sounds like you're right there with great seats.
As a mid-40's woman, I'm not the most technologically savvy person out there but setting up these headphones & pairing them to both my phone & computer was easy & now I can jam out to music during work, take a quick call, & get back to dancing around the room seamlessly.
The only issue I've had since I first put these on is trying to get used to noise cancelling technology... it makes my head feel mushy. Luckily I've added to my modes to allow various levels of outside noise to come through so I can enjoy the technology without discomfort.
If you're interested in high quality headphones with amazing sound capabilities, you will not be disappointed with Bose QC Ultra Headphones.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
BOSE, First to None!
on October 18, 2023
Posted by: Third
Gender:Male
Length of ownership:1 week
BOSE(Best Overall Sound Equipment) has once again outperformed. The Quietcomfort Ultra Headphones are first to none in my humble opinion. The symphonic sounds bouncing from one cup to the other allows you to truly immerse yourself into whatever genre of music you enjoy. From jazz, to rock and roll, to rhythm and blues, and let's not forget classical, these headphones plays mind games on your psyche. The minor tones are just as clear or maybe clearer than the major tones, which is my most enjoyable feature. The way the headphones controls the output of music establishing peaks and valleys throughout the musical selection places you in state where you can simply enjoy the artistry of music.
Written by a customer while visiting bose.com
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