Customer Reviews for DASH - 16 cups Air Popcorn Maker - Red
Customer Rating
2
One and done?
on April 5, 2026
Posted by: Michelle A.
from US, United States
Worked great first time but started smoking the second time. Need replacement.
No, I would not recommend this to a friend.
Response from bydash.comBy Dash Customer Service, April 6, 2026
We sincerely apologize for your recent experience. Please be assured that this does not reflect our usual product standards. A member of our customer service team will reach out to you directly to address your concerns and provide further assistance!
We love it ! It pops great and beats the stove and microwave . Things I am not fond of. Throws out unopened kernels while popping and seems you need to make a full batch, when I use less popcorn it blows it out all over the place. But we are dealing. We still love it. ♡ having a hinged door of sorts to keep kernals in till popped would be awesome.
I would recommend this to a friend!
Response from bydash.comBy Dash Customer Service, April 2, 2026
Hello! We sincerely apologize for your recent experience. Please visit us on YouTube https://www.youtube.com/watch?v=zQaMf0qNM0Q to view tips on how to pop the perfect bowl of popcorn. Our customer support team is at your service Monday - Friday 9AM-5PM EST. Reach us at 1 (800) 898-6970 or bydash.com/help. Please reach out to us if you need assistance we are happy to help!