Thr popcorn maker was genuinely good but I did not like the flavor because it was chewy but overall solid popcorn maker-popcornlover42
I would recommend this to a friend!
Response from bydash.comBy Dash Customer Service, October 4, 2026
Hello!
Thank you for taking the time to leave your review! We are sorry to hear that your popcorn has been coming out chewy.
There are a few ways to fix this:
Add 1 teaspoon per 1 cup of corn into an airtight container. Shake the container and refrigerate overnight to distribute the moisture evenly.
It can also be as simple as changing popcorn brands.
If you have already popped the corn and it's chewy you can place the popcorn on a baking sheet in a single layer. Then warm it in the oven at around 250°F to 280°F for about 3 to 5 minutes (keep a close eye so it does not burn).
Our customer support team is at your service Monday - Friday 9AM-5PM EST. Reach us at 1 (800) 898-6970 or bydash.com/help.
Please reach out to us if you need any assistance we are happy to help!
I love this popcorn maker. I had purchased another a year ago and used it twice. It was bulky, messy and a pain in the neck to use. This new little popcorn maker is awesome because it does a great job, is very fast popping the kernels and the cleanup is so easy. The other was greasy and messy.