Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - iPhone 16e/15/14/13 Commuter Series Case - Bump-Resistant Polycarbonate - Black
Average customer rating
4.2
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
77
4 Stars
16
3 Stars
5
2 Stars
2
1 Star
15
84%of customers recommend this product.
(
78 out of
93)
Customer Reviews for OtterBox - Refurbished Excellent - iPhone 16e/15/14/13 Commuter Series Case - Bump-Resistant Polycarbonate - Black
Customer Rating
5
OtterBox has always been great product. You pay a
on March 8, 2025
Posted by: RJEA
Verified Purchase:Yes
OtterBox has always been great product. You pay a little bit more but the quality is there.
Written by a customer while visiting otterbox.com
Customer Rating
3
Might be time to look for a new brand of case.
on September 26, 2023
Posted by: Mike from State Farm
Doesn't seem like it fits the phone very well. I feel like I'm going to break it trying to get it in the case. Also is it to much work to introduce new colors. It's always the same black, blue, green, pink.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, September 28, 2023
Hello! We apologize that you are experiencing an issue applying the case to the device. If the fit issue you are describing continues, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Written by a customer while visiting otterbox.com
Customer Rating
5
Fits perfectly
on October 5, 2023
Posted by: Larkin
Fits the iPhone 15 perfectly. Not sure what the other reviewers are referring to.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nick
Verified Purchase:Yes
Amazing strong case easy to get in & out of pocket but needs to be a little bigger keeps falling off on sides
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 16, 2023
Hello! We apologize that you are experiencing a fit issue with the sides of your Commuter Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: CatMom
Verified Purchase:Yes
Tough case really stands up to the durability test I give it every day.
Written by a customer while visiting otterbox.com
Posted by: jbux
Verified Purchase:Yes
The inner liner keeps wiggling out of the outer shell by the charging area and the top
Written by a customer while visiting otterbox.com
Posted by: rwright82
Verified Purchase:Yes
It’s a very good case. Sturdy like my last Otterbox case and can handle a lot of punishment.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great protection without the bulk
on November 24, 2023
Posted by: Becca
from Buffalo ny
Gender:Male
[This review was collected as part of a promotion.] This case is perfect! It is much slimmer than a lot of protective cases which can be annoyingly bulky. But it still gives just as much protection. I tested it by dropping a few feet with my old phone and not a scratch. It fits well and doesn’t shift around on the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com