Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - iPhone 16e/15/14/13 Commuter Series Case - Bump-Resistant Polycarbonate - Black
Average customer rating
4.2
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
77
4 Stars
16
3 Stars
5
2 Stars
2
1 Star
15
84%of customers recommend this product.
(
78 out of
93)
Customer Reviews for OtterBox - Refurbished Excellent - iPhone 16e/15/14/13 Commuter Series Case - Bump-Resistant Polycarbonate - Black
Posted by: Austin
Verified Purchase:Yes
Great case. The size looks slightly off on my iPhone 15. One corner doesn’t appear to fit exactly.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
The case was too small and didn’t fit on my iPhone 15
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 8, 2023
Hello, Hannah! We are so sorry to hear you experienced a fit issue. This case is specifically designed for the iPhone 15, and it also has compatibility with the iPhone 14 and iPhone 13. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: nmk89
Verified Purchase:Yes
Case seems a little too small for the iPhone 15. Not enough to ship back, but not perfect enough to recommend. The plastic backing has a slight arch when put on the phone. (I've been using the iPhone commuter series for the last 8 yrs so I have a good reference)
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 5, 2023
Hey there! We are sorry the Commuter Series Case for your iPhone 15 is not fitting correctly. The rigid outer shell should fit smooth against the back of your device to provide the slim profile the case was designed to have. Please give our awesome Otters a call at 1-855-688-7269 and they'd be more than happy to help find the best way forward for you.
Written by a customer while visiting otterbox.com
Customer Rating
5
Favorite case ever
on December 12, 2023
Posted by: Brett
from New Orleans
Gender:Male
[This review was collected as part of a promotion.] I’ve used the Commuter Series Cases for my iPhone 15, iPhone 14, and previously on my iPhone 13, and they have consistently exceeded my expectations. Here’s why I highly recommend these cases:
Durability and Protection: The most standout feature of these cases is their robust protection. Whether it’s everyday bumps, drops, or scratches, the Commuter Series has safeguarded my iPhones impeccably. The dual-layer construction absorbs and disperses shock, while the raised edges protect the screen and camera. I’ve had a few accidental drops, and my phone came out unscathed every time.
Design and Comfort: The sleek design of these cases is another major plus. They add minimal bulk, maintaining the iPhone’s slim profile, which is essential for me. The cases also provide a comfortable and secure grip, reducing the likelihood of dropping my phone. Their aesthetic appeal is undeniable, complementing the stylish look of the iPhones.
Compatibility and Functionality: These cases fit the iPhone 15, 14, and 13 like a glove, ensuring easy access to all buttons and ports. The precision cutouts and responsive button covers make using my iPhone a seamless experience. The case also doesn’t interfere with wireless charging, which is a crucial aspect for convenience.
Material Quality: The quality of materials used in the Commuter Series is top-notch. The case feels premium to the touch
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Caitlin
Verified Purchase:Yes
The Commuter Series case for iPhone 14 fits my phone well and is very protective! All buttons and functions line up with the case. I like the rubbery inner layer that cushions against drops and the rugged outer layer that secures the device nicely. The “Crisp Denim” color matches my light blue iPhone color perfectly!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
The name says it all
on January 7, 2024
Posted by: Tara too
from BLAIR
Gender:Female
[This review was collected as part of a promotion.] This is the best bang for your buck, most durable and strong case you can purchase for your phone. My phone has been put the ringer literally and I know that it's always going to be fine as long as I use otterbox cases. They come in a variety of different colors and patterns , the price can't be beat either. whether you work hard or play hard, you never have to worry about your phone in regards to keeping it safe and protected
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Don’t buy for IPhone 15. Loose fit.
on January 16, 2024
Posted by: JennyW
Doesn’t fit iPhone 15 snugly enough to protect it. The top corners easily push off with everyday use. The corner of my screen protector has cracked where the case should have protected it. I tried to upgrade to a different case but they will only exchange for the exact same case.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 17, 2024
Hello, Jenny! We are so sorry to hear that you are experiencing a corner fit issue with your Commuter Series case. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Bakey
Verified Purchase:Yes
Great case as per usual, but the left side where the volume buttons are is a little loosey goosey. My phone aint gonna break tho.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com