Customer reviews from us.roborock.com
Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Average customer rating
4.7
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
147
4 Stars
19
3 Stars
1
2 Stars
3
1 Star
4
94%of customers recommend this product.
(
120 out of
127)
Customer Reviews for Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Posted by: asdkfasda
Verified Purchase:Yes
I've had many robot vacuums over the years and this leaves them all in the dust. Better technology, better app, and what's that it also washes the floor!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Highly recommended!
on July 5, 2023
Posted by: Antivam
I bought this weeks ago and it works as I expected. I live by myself and have no pet in a 2b2b apartment which contains both floor and carpet area. The robot can clean both and tell the difference. I need to mention their customer service is very nice. Not only care about your price match but also care the performance of their product. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Fantastic little machine
on July 9, 2023
Posted by: Rob
I’ve only had this for a few days but so far it’s done a great job keeping the house clean. We have a 2 year old GSD and keeping up with his constant shedding was starting to wear thin on our patience. I got this with the intention of having it cut down on the amount of deep cleaning we need to do every month and the day to day vacuuming. It’s 100% covered us on the daily vacuuming front. It’s picked up so much hair just in the past 2 days that I actually had a notification pop up from the base telling me it was clogged. I cleared the clog which could have been a small dog on its own and it’s been smooth sailing ever since.
I guess the word of caution here is you should probably do a deep clean BEFORE letting this bot loose, otherwise you might end up with a nasty surprise in the dust bin/bag area of your base station. I can’t fault the bot or the base station for this, it was a very minor problem that took me less than 5 minutes to rectify and it hasn’t had an issue since.
I’ve got my bot running once a day, everyday, with mopping twice a week. The difference in cleanliness is beyond awesome and we’ve got SO much more time on our hands now to do other things besides cleaning the floors! Well done Roborock!
I guess the word of caution here is you should probably do a deep clean BEFORE letting this bot loose, otherwise you might end up with a nasty surprise in the dust bin/bag area of your base station. I can’t fault the bot or the base station for this, it was a very minor problem that took me less than 5 minutes to rectify and it hasn’t had an issue since.
I’ve got my bot running once a day, everyday, with mopping twice a week. The difference in cleanliness is beyond awesome and we’ve got SO much more time on our hands now to do other things besides cleaning the floors! Well done Roborock!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: J Jackson
Verified Purchase:Yes
I am in love with this machine! No regrets replacing my Roomba with it. It's smarter, quicker and more effective. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: lsorren
Verified Purchase:Yes
Effortless setup. Effortless and consistent mopping and vacuum of hard floors and rugs. Minor issue with cable entanglement, but the Q seems to learn to avoid such issues. Scheduled cleaning is reliable. Three things to add for future products: 1. Way to plumb fresh water and dirty water resevoirs into the house water and waste systems; 2. Measured injection of authorized cleaning fluid suited to mopped or scrubbed area; and, 3. Real rug cleaning brushes and algorithim for carpeted areas.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Shayne
Verified Purchase:Yes
Best all-in-one and best bang for your buck. Love the removable tray, it's so easy to clean. I think this one is better than the more expensive models!
The only con is that it was super hard to connect to my wifi, even with 5g turned off. It didn't like the special character in my password so I had to change it, which is a pain because I have 30+ smart devices I had to update my password on.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Awesome for pet heavy homes with one suggestion.
on August 21, 2023
Posted by: Chris
Verified Purchase:Yes
My two dogs require constant vacuum and mop attention. This unit has been such a huge time saver for our family not to mention that house looks so much better. One suggestion I would have for folks dealing with pet hair is to break up your routines in to smaller segments. I was getting jams on ever return to dock. I figured it was because of a large load of hair so I cut the routines in half and no jams since. I break up the routines with about an hour in between for recharging.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Scott
Verified Purchase:Yes
This is our first robotic vacuum and we have been very pleased thus far. We purchased the vacuum with the hope of better keeping up with our German Shepard mix shedding. Set up instructions were pretty simple to follow, the mapping process went very well, and I am quite pleased with the app on my iPhone. I did learn to break down cleaning to room by room every three days rather than the whole house as there is enough hair to block the dust bag suction inlet. It is also wise to empty the dirty water container following cleaning rather than waiting for it to fill completely to keep away from developing an odor.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com