Customer reviews from us.roborock.com
Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Average customer rating
4.7 out of 5
4.7
(174 Reviews)
Open Ratings Snapshot
Rating breakdown 174 reviews
5 Stars
147
4 Stars
19
3 Stars
1
2 Stars
3
1 Star
4
94%of customers recommend this product. 
(
120 out of 127
)
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Customer Reviews for Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Customer Rating
5 out of 5
5
I love it!
on December 17, 2024
Posted by: Alex
Verified Purchase:Yes
I had a previous Roborock S model, but this new one is on another level, it’s a total game changer. The vacuuming, mopping, and self-cleaning features work seamlessly, and it’s made keeping my house clean so effortless, even with a pet. The app is super user-friendly and packed with useful features, and the way it handles pet hair and daily messes is just impressive. I didn’t think it could get better, but this upgrade proved me wrong. Absolutely worth it!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Amazing. Everyone needs this!
on February 22, 2025
Posted by: Ray
Verified Purchase:Yes
Our family absolutely loves our roborock. It helps out so much, so easy to use and cleans amazingly! Easy to use, cleans everything. We use it all the time with ease. It's amazing.
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Surprisingly impressed
on May 21, 2025
Posted by: Zchkai
Verified Purchase:Yes
My new housekeeper, Edie, is amazing! I have two big dogs with non-stop shedding, drooling, footprints and debris. A plain robot vac was not enough. The app and setup are very user-friendly with many settings. She runs on schedule and the vacuum is really quiet! It has a nice, large vacuum bag. The spinning mops do a great job avoiding carpets and clean vinyl-plank and hardwood floors thoroughly. This robot and its many parts require simple, routine maintenance to keep everything clean and functioning smoothly. It easily adjusts when I move it to another floor of the house. Great price for amazing functionality.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Life saver
on November 4, 2025
Posted by: Viki
Verified Purchase:Yes
Its awsome and works great
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Set It and Forget It: Roborock QV 35A Keeps My 1BH
on November 9, 2025
Posted by: Pradeep More
Verified Purchase:Yes
I’ve been using the Roborock QV 35A Robot Vacuum with Multifunctional Dock in my 1BHK for a while now, and honestly, I’m kind of obsessed with it.
My place is mostly wooden flooring with a couple of small rugs, and this little guy handles everything without fuss. I run it pretty much every day, usually when I’m making coffee in the morning or winding down in the evening, and it’s never given me any issues, no random stops, no weird errors, no getting stuck in random corners like my old robot vacuum used to.
Setup & Mapping
Setting it up was surprisingly painless. I just plugged in the dock, connected it to the app, and let it do its first mapping run. It mapped my 1BHK in one go, living room, bedroom, tiny hallway, and kitchen. Now it knows exactly where everything is, so it does proper, neat rows instead of wandering around aimlessly.
I really like that I can split my home into zones in the app. On lazy days, I just tell it to clean the living room and kitchen, and it goes straight there instead of doing the whole house.
Cleaning Performance
On wooden floors, it’s excellent. You really notice it when you walk barefoot afterwards, no random dust, crumbs, or hair. I don’t have to sweep at all anymore. It also climbs onto my small rugs without dragging them around, and it automatically boosts suction on them, which is a nice touch.
I clean almost every day, and the dustbin still manages to collect more than I expect. The suction is strong enough that I don’t feel the need to “follow up” with a manual vacuum. Even in corners and around chair legs, it does a solid job.
Noise Level
Noise-wise, it’s pretty reasonable. On standard mode, I can easily watch TV or take a call while it’s running in the same room. Max mode is louder (obviously), but I rarely need it. Most days I just stick to standard or slightly higher, and that’s more than enough for a 1BHK.
Multifunctional Dock
The dock is one of my favorite parts. It’s not just a “parking spot”, it actually does things. It empties the dustbin automatically after a run, so I don’t have to open the robot and tap dust out every day. I only empty the dock’s bag/container every now and then, which makes the whole thing feel very low-maintenance.
The dock also keeps the vacuum charged and ready to go. If the battery gets low during a clean (hasn’t happened often in my small place), it just returns, charges up a bit, and resumes on its own.
Everyday Use & App Features
Using it daily has become part of my routine. A few small details I appreciate:
• I can schedule it to clean when I’m usually out, so I come back to a clean floor.
• The app shows a little map of where it’s cleaned, which is oddly satisfying to look at.
• If I spill something like crumbs around the dining table, I just drop a “spot clean” in that area and it heads straight there.
Overall
For a 1BHK with wooden floors, the Roborock QV 35A feels kind of perfect. It’s powerful without being a headache to manage, the dock makes life easier, and it’s been running almost every day without any drama.
If you’re looking for a robot vacuum that you can basically set up once and then just forget about (in a good way), this one fits that “quietly reliable roommate” vibe really well.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
1 out of 5
1
Issues 3 months after purchase
on April 8, 2026
Posted by: Disappointed
About three months after purchase the robot started acting up. The tray was thoroughly cleaned yet red light would stay on and it kept sending alerts. I tried everything- cleaned throughly and even unplugging and the red light is still on and I still get error messages. Also started random errors stating that sensors were dirty- despite being polished.
Prior to issues it was working pretty well. I don’t have pets and keep a pretty tidy home so I ran it a few times a week to keep my floors clean and carpets vacuumed.
Disappointed.
No, I would not recommend this to a friend.
Response from us.roborock.comBy Roborock customer serviceRoborock customer serviceApril 12, 2026
Hi,

Apologies for the bad experience our product brought you. Please contact our customer service for a prompt solution.

Our team is ready to work with you and find a satisfactory solution. We appreciate your patience and would be grateful for the chance to make things right.

Best Regards,
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Works as advertised
on October 2, 2021
Posted by: Laurie Adakama
I did a lot of research on which vacuum to buy. I had a vacuum robot before but I wasn't too happy with it. Decided to give this one a try since it's also mopping. This is it! Vacuum and mopping at the same time! Very thorough, clean and smart. Will buy another one for my parents.
Written by a customer while visiting us.roborock.com
Customer Rating
5 out of 5
5
Awesome little bot!
on June 22, 2023
Posted by: Allan
Verified Purchase:Yes
This little guy is awesome! It sweeps and mops very well. The only draw back is the obstacle avoidance. Since Roborock changed from camera to LiDAR it is not as good in avoiding obstacles and does need some help sometime. At the same time, I do not have any kids that leave stuff everywhere and it’s easy to just pick up the extension cords. Other than the obstacle avoidance, this Q Revo is the best!
Written by a customer while visiting us.roborock.com
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