Customer reviews from us.roborock.com
Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Average customer rating
4.7
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
147
4 Stars
19
3 Stars
3
2 Stars
4
1 Star
4
93%of customers recommend this product.
(
120 out of
129)
Customer Reviews for Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Posted by: RF
Verified Purchase:Yes
I was skeptical .. but.. IT IS GREAT! embarrassing how much dirt has been removed from what we THOUGHT were clean floors!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
1
Roborock Qrevo is Garbage
on March 12, 2026
Posted by: Fvanimates78
Wheels go bad every 6 months and need to be sent in for repair, since it needs to he taken completely apart to service, and warranty repairs take over a month. Go with a better brand
No, I would not recommend this to a friend.
Response from us.roborock.comBy Roborock customer service, Roborock customer service, March 13, 2026
Thank you for your detailed feedback. We sincerely apologize that the product fell short of your expectations. Your experience is important to us, and we are committed to using your input to improve our products and services.
Written by a customer while visiting us.roborock.com
Customer Rating
1
This thing is garbage
on March 25, 2026
Posted by: Annoyed customer
Do not buy this piece of crap. In owning it for 4 months, I think it’s only completed one single job without getting stuck. Today I picked up everything off the ground and made sure there wasn’t a single obstacle. It figured out how to hop the closet door rail and get into the closet, but then couldn’t get out. It sat there stuck until I got home. I removed it and closed all closet doors and continued it. By then the battery was low. So after a couple of hours to recharge it started again. This time it worked itself behind an open door and got itself stuck again. DO NOT BUY THIS PRODUCT!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Inexpensive Robot Vacuum and Mop Combo with the features of the high end robot vacuum and mop combos
on June 30, 2023
Posted by: DJ
Verified Purchase:Yes
I've owned this Roborock Q Revo for just over a week now and I am really impressed with its functionality and features.
When I first set this robot up, I found the instructions to be extremely easy to understand and easy to set up. It took me about a day to map out my home, create the no-go zones and create the walls where I don't want the robot to enter.
Once all the rooms were set up on the map, it was easy to begin testing the vacuum and the mopping functionality. I am impressed by the app which gives you different levels of vacuum and mopping intensity depending on the level of traffic in your home.
I played around with the scheduling over the next three days until I could gauge how long it would take to either vacuum or mop a particular area. Once I had the information the scheduling was easy to set up.
The maintenance is pretty easy, just refilling the water when it gets low or dump the dirty water out of the other container. It is also great that the app will alert you when you need to do either of these things. It is also cool that it cleans the dust bin, cleans the mop heads and refills the robot all from the dock, along with drying the mop heads. The only other thing I have to add is the cleaning solution that is made for the Roborock robots into the clean water container.
Ultimately, the thing that sold me is when I would wake up in the morning and all of the rooms were vacuumed and the floors mopped. I also prefer the dual lifing mopping heads over the mopping pads on other robots. It seems like it cleans better but I can only compare based on all the videos I researched before buying.
I would recommend this robot combo over the more expensive robot combos to anyone looking for a full featured robot with all the hands off automation.
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting us.roborock.com
Posted by: Suhas M
Verified Purchase:Yes
Best Roborock to buy. This is the only one you need. Cleans floor and everything so good.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Kate
Verified Purchase:Yes
This is the best thing since sliced bread. We replaced our previous Roborock vacuum with this to cover our entire downstairs, which is mainly tile/laminate with some area rugs. We've got two large dogs who go in and out of the back yard all day long tracking dirt and mud through the kitchen, a child who leaves crumbs EVERYWHERE, and just general everyday dirt and dust. This trooper has my floors cleaner than they have ever been in all the years we've lived here! (and we moved the old vacuum to handle the carpeted bedroom areas on the 2nd floor) If you're still wondering if you should get one, stop wondering and just do it!
Written by a customer while visiting us.roborock.com
Posted by: David
Verified Purchase:Yes
So far I really enjoy using the Roborock Vacuum. I had a Roborock previously and loved it also but it started not holding a charge and would die in the middle of cleaning. I love that this one can vaccum and mop at the same time.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Vasanth
Verified Purchase:Yes
I've been using the Roborock QRevo for a few days now, and I'm absolutely blown away by how well it cleans. It's the first robot mop that I've used that actually leaves my floors sparkling clean, without any streaks or residue.
It has a unique self-emptying and cleaning dock. This means that I never have to worry about emptying the dirty water tank or cleaning the mop pads myself. The dock does it all for me!
Overall a wonderful mop and I am very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com