Customer reviews from us.roborock.com
Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Average customer rating
4.7
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
147
4 Stars
19
3 Stars
3
2 Stars
4
1 Star
4
93%of customers recommend this product.
(
120 out of
129)
Customer Reviews for Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Customer Rating
5
Lifesaver for Managing Pet Hair for Working Couple
on September 26, 2025
Posted by: Erica2001
I bought this as a gift for my parents, who are both working and own two dogs that shed. It's been a life-saver for them to clean before and after having guests over, and to manage the pet hair. The mop setting seems to work pretty well, and the vacuum, too. The only downside is that it doesn't do corners super well, so you may have to spot-clean hard corners of rooms.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Great Vacuum
on October 27, 2025
Posted by: Wally
I always used Roomba vacuums, but was unhappy with their cleaning and navigation ability. I decided to go with the Roborock Qrevo S5V instead. It vacuums and mops my whole house on one battery charge. It deals with the hair of my 2 dogs effortlessly. I really love this vacuum. It gets so close to all the edges of my floor, and mops and vacuums close to obstacles without bumping into them.
Written by a customer while visiting us.roborock.com
Posted by: Polina
Verified Purchase:Yes
This is now my favorite vacuum cleaner. It's really convenient and cleans floors perfectly. The phone app is great, everything is clear and understandable.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Amccorm1
Verified Purchase:Yes
We had an older one and it was ok. We have kids and dogs and this keeps our floors clean. I also love that you can pick to do the whole house or just 1 room.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Mike C
Verified Purchase:Yes
So far this is the best robot vacuum I've ever owned. It is very efficient with vacuuming and moping. The obstacle avoidance is also superior to previous manufacturers.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Bill
Verified Purchase:Yes
This is my second Roborock. I have had another top brand and it doesn’t even compare. The ease of the app and the functions(mopping, vacuuming , a mix of both, spot cleaning, etc)of the machine are great! We have a golden retriever and does a great job with hair!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Alex
Verified Purchase:Yes
Roborock Qrevo S5V Robot Vacuum did a very good job after coming to my apartment. I hardly vaccum by myself after it came. My apartment is mostly covered with carpet, and it did very well in sucking dust and hair from the carpet. My hair is very long, so sometimes I see a ball of entangled hair on the floor after the robot finished cleaning. I'm fine with that, as the hair was put together in a form that is easy to pick up and throw away, and that the hair does not tangle the scroll nor block the machine.
My only complain is about its positioning system. My closet door is covered with mirrors, and the robot did very bad in positioning when it was placed in front of a mirror, even if the mirror is kind of far away.
My only complain is about its positioning system. My closet door is covered with mirrors, and the robot did very bad in positioning when it was placed in front of a mirror, even if the mirror is kind of far away.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Linder
Verified Purchase:Yes
I have used Roomba (irobot) for years but Roborock exceed beyond Roomba and has many more features an smarter in many ways. From now on, I am only buying Roborocks becuase it has far superior technology and settings.
Written by a customer while visiting us.roborock.com