Customer reviews from us.roborock.com
Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Average customer rating
4.7
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
148
4 Stars
20
3 Stars
2
2 Stars
3
1 Star
4
95%of customers recommend this product.
(
121 out of
128)
Customer Reviews for Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Posted by: asdkfasda
Verified Purchase:Yes
I've had many robot vacuums over the years and this leaves them all in the dust. Better technology, better app, and what's that it also washes the floor!
Written by a customer while visiting us.roborock.com
Posted by: Craig
Verified Purchase:Yes
So far has been great. Vacuumed with my regular vacuum after and there was minimal pet hair/dirt.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Everything your could want for a very competitive price
on June 28, 2023
Posted by: natashalivegreen
I haven't had Q Revo long and usually, I'd wait a bit longer to give a more in-depth review but as a new release product I think a first impressions review would be helpful- I agonize over every purchase and this one was harder to research because of it just being released. I hope this helps.
Q Revo does an excellent job on our half tile and half low-medium pile carpet 2000 sq foot single-level home. We have a spoiled Boston Terrier with lots of toys, 5 humans two of which have very long hair, 3 which are children with very messy rooms and who love to put blankets and pillows all over the living room floor.
Q Revo mapped our house quickly and improves on that map with every run.
The object avoidance is good enough in our home, it detected my dog's toys and went around them. Our pup doesn't poop in the house, nor do the humans except in the appropriate place so I'm not worried about that, when our pup gets older if that becomes an issue he would be in his crate when we are out or in a confined area therefore I still don't think that's an issue. If you have poop all over your house you might want to look at the YouTube reviews with fake poop. To me, this seems like a very small percentage of the population that would actually have this concern. Our first dog did have issues and we did not give her free rein because we didn't want her pooping anywhere she wanted. And there is the most I have had to talk about poop in a review, seems a big focus but does it actually affect you and your circumstance? Things like average-sized toys usually get avoided, but things like cords usually don't, the cords don't usually cause problems. Legos and small things are fair play. I avoid this by closing my kid's doors unless they are freshly cleaned or selecting the rooms to be cleaned. I think this does a great job with realistic expectations. Robot proofing before bringing one of these into your house is always recommended- I zip-tied cords when we got our i3 so other than cell phone or laptop chargers our floors are clear- I check for objects on the floor before bed and in the morning just as part of my tidying routine takes no time and ensures a thorough clean.
On the object avoidance topic this does a great job of cleaning right up the the walls, around chair legs, etc but is more gentle when approaching or tapping into the objects while skirting them. I have reactive obstacle avoidance and less collision selected and am very happy with these settings.
Q Revo is much quieter than my Roomba i3. The only thing that is loud is the mop washing which isn't terrible or bothersome to me but I have it positioned away from the areas we spend time in. The auto-empty is the loudest part of Q Revo but lasts 15 seconds and I can choose auto-empty after every cleaning cycle or can have it empty when I feel like it. I have never had an auto-empty robot but I feel like this would be on point with others. The sound is comparable to running a traditional vacuum or my Bissell crosswave.
It runs until it reaches 20% then spends a little over 2 hours recharging to 80% to finish its job. For me it cleans 721 sq ft in 94 minutes of balanced carpet mode and medium water settings before needing to recharge its battery and finish the job. It only ever needs one charge session to finish my house. My i3 would spend equal time cleaning and charging. It took 4-6 hours when it was new and 8-11 hours at 2.5 years old but in that time almost never finished the house- it missed my room most of the time or ended stuck usually under the coffee table or recliner.
It has only gotten trapped once, a tight corner with an older area rug that has a bent corner. I don't fault Q Revo, this was a problem spot for our i3, and the carpet slides around, I plan to add carpet tape to hold it down.
I want this to last as long as possible so I check the roller for hair and shake out the filter
once a day or every other- I did not have auto-empty on our i3 so I did this after every run. I find the Roborock easy to tidy up. There have been no hair wraps on the roller brush, just the ends and it is easier to remove the hair than on the Roomba rubber brushes. Those always had hair on the rollers and the ends. I also prefer the look, feel, and design of the Roborock brush. I originally thought the one brush would be less effective than the Roomba two but now I think because of the deeper fins and more fins it does a great job. There are great tests on YouTube that show its effectiveness but for my non-scientific personal experience, I am very happy with its vacuum ability.
once a day or every other- I did not have auto-empty on our i3 so I did this after every run. I find the Roborock easy to tidy up. There have been no hair wraps on the roller brush, just the ends and it is easier to remove the hair than on the Roomba rubber brushes. Those always had hair on the rollers and the ends. I also prefer the look, feel, and design of the Roborock brush. I originally thought the one brush would be less effective than the Roomba two but now I think because of the deeper fins and more fins it does a great job. There are great tests on YouTube that show its effectiveness but for my non-scientific personal experience, I am very happy with its vacuum ability.
The cleaning pattern is superior to my i3 which used gyroscope navigation. The vacuum lines are very satisfying and it cleans in a tighter pattern.
The mops do a great job with only room-temperature water. I don't know if I plan to use the Roborock OMO cleaner yet. My big concern is the longevity of the robot, but for now, water is doing great.
I clean out the dirty water tank after it finishes the house or before bed, I don't want to leave it in there to cause problems or get stinky. This is super easy but also an extra chore, hands-free cleaning is not fully hands-free. It is much easier and faster than vacuuming and mopping the old way. I just empty and rinse, I will probably do a more thorough clean when I do the bigger maintenance jobs on Q Revo- monthly wipe down, brush clean, filter clean etc. This is soooooooo much easier to clean than my Crosswave and it does the work for me.
Closing thoughts for now. This is a great machine. It feels very premium. It has all the bells and whistles you could want. I am so far, happy with my purchase and happy with my experience with customer service. I hope this continues to be the case and I hope that this lasts with careful maintenance. I would highly recommend Q Revo. When looking at other robot vacuums this one became the obvious choice with everything it offered for the price.
Written by a customer while visiting us.roborock.com
Customer Rating
5
One of the best full service Robot vacuums you can buy.
on June 26, 2023
Posted by: Derek
Verified Purchase:Yes
So far this has been an amazing full service robot vacuum. The navigation and app are among the best in the industry, the rotating mops clean well, the dirt pickup is great, and it resists most hair tangles due the to all rubber brush. Highly recommend the Roborock Q Revo.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Allan
Verified Purchase:Yes
This little guy is awesome! It sweeps and mops very well. The only draw back is the obstacle avoidance. Since Roborock changed from camera to LiDAR it is not as good in avoiding obstacles and does need some help sometime. At the same time, I do not have any kids that leave stuff everywhere and it’s easy to just pick up the extension cords. Other than the obstacle avoidance, this Q Revo is the best!
Written by a customer while visiting us.roborock.com
Customer Rating
5
My Little Janitor
on June 19, 2023
Posted by: Sumo0926
I have two toddlers and a baby, needless to say, this little guy has absolutely changed my life. I used to spend SO much of my day sweeping crumbs around the house with one of those standing broom/dustpans. I literally felt like a janitor in a hotel lobby…except it was my house and I wasn’t getting paid. Except for bigger messes, now I just run my Q Revo while I’m sleeping and I wake up to a clean home! The app is fantastic and I really love the level of customization available. I’ve had other robot vacuums and they pale in comparison to Roborock. Expensive, but time is money!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Awesome
on May 22, 2023
Posted by: Goidabeats
Awesome vacuum, have owned other brands and Roborock hands down wins!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Have cats and their dirt travels
on September 22, 2022
Posted by: Philip Gasparas
So happy that I bought this model. I have two cats and hard floors. There is always cat litter and fur floating around. Thankfully is combo vac/mop keeps my floors so clean I can walk around barefoot again! So very happy I got this ❤️
Written by a customer while visiting us.roborock.com