Customer reviews from us.roborock.com
Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Average customer rating
4.7
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
147
4 Stars
19
3 Stars
3
2 Stars
4
1 Star
4
93%of customers recommend this product.
(
120 out of
129)
Customer Reviews for Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Customer Rating
5
Fantastic robot
on October 6, 2025
Posted by: Sharron77
I purchased this robot a few weeks ago and couldn't be happier. I did a lot of research and there were more expensive, other features that were better but this robot hands down does a fantastic job vacuuming and mopping. This is by far a must buy if you don't want to overspend for no reason.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Awesome
on May 22, 2023
Posted by: Goidabeats
Awesome vacuum, have owned other brands and Roborock hands down wins!
Written by a customer while visiting us.roborock.com
Posted by: Quan
Verified Purchase:Yes
Probably one of the best purchases I have ever made. We have two cats who just love throwing litter out of the box and it would track all through the house and we also hate vacuuming. We run it in the areas around their litterbox after we notice them using it and other rooms in the house maybe 1-2 times a week, and it keeps our house looking clean and tidy with almost zero effort. It certainly isn't perfect and will sometimes miss some stuff but it can reach a good bit of area and even under some tricky furniture to vacuum normally like under the couch. Very pleased with our purchase!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5
I so like it
on October 29, 2023
Posted by: Anne
It’s very good for me
Written by a customer while visiting us.roborock.com
Posted by: Melissa
Verified Purchase:Yes
Worth every penny! We previously had a roomba. We spent months researching and bought it during black friday when it was on sale. We love it!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
2
Not worth it
on January 6, 2026
Posted by: Adam
Disappointing. Loses WiFi constantly despite being in the same room as the router. Started damaging adamroborock@dillpickle.pw rug edges after just a few runs.
No, I would not recommend this to a friend.
Response from us.roborock.comBy Roborock customer service, Roborock customer service, January 6, 2026
We sincerely apologize for the disappointing experience you've had, both with the product and our service. Your feedback is important to us, and we are committed to resolving this for you.
To ensure you receive personalized attention, we have assigned a dedicated support representative to your case who will be reaching out to you directly. Please check your email for our outreach so we can work with you to find a satisfactory resolution.
Thank you for your patience.
To ensure you receive personalized attention, we have assigned a dedicated support representative to your case who will be reaching out to you directly. Please check your email for our outreach so we can work with you to find a satisfactory resolution.
Thank you for your patience.
Written by a customer while visiting us.roborock.com
Customer Rating
5
Life is simpler now
on October 2, 2021
Posted by: E. Thompson
Having the one relieves me of the heavy cleaning.I think I can't live without it.
Written by a customer while visiting us.roborock.com
Customer Rating
5
Amazing Robot
on November 9, 2021
Posted by: Jack
Did a lot of research before purchasing this particular unit. Impressed with the mapping of the home, the suction of the vacuum, especially the mopping of the floor. Totally worth the money.
Written by a customer while visiting us.roborock.com