Customer reviews from us.roborock.com
Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Average customer rating
4.7
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
148
4 Stars
20
3 Stars
2
2 Stars
3
1 Star
4
95%of customers recommend this product.
(
121 out of
128)
Customer Reviews for Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Posted by: Satisfied buyer
Verified Purchase:Yes
Great product. Super easy to setup, and the app is extremely well thought out as well
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5
skeptical obsessive compulsive first time user
on December 19, 2023
Posted by: Roger
Verified Purchase:Yes
Surprised of the quality of the floor mopping and vacuuming of varying surfaces in one floor . Will find out in the coming weeks to months and a year how sturdy this robot can be. May need to use it for my office clinic . Systematic cleaning robot maintaining cleanliness . Hate to say I love it but I LOVE IT
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Kathy W
Verified Purchase:Yes
If you have any doubts, don't. The Roborock Q Revo is awesome and worth every penny!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5
My floors have never been cleaner!
on December 15, 2023
Posted by: Shellisyouraunt
I’ve been using the Q Revo for about 2 weeks. My floors have never been cleaner! I have a very large backyard that has muddy spots where grass won’t grow. I also have two hyper boxer dogs that track in mud and dirt all day, not to mention shedding their short stiff hair. My male boxer has a slobber problem as well and his drool, mixed with dirt on the floor, left dried mud everywhere. My floors were filthy all the time. Filthy. I researched robot vacuums and finally decided on this Q Revo and I could not be happier with my purchase. I have created a cleaning schedule so that my main living area (kitchen, dining, entry hall) are vacuumed and mopped every night after I go to bed. I wake every day to clean floors. I cannot believe I went so long without this in my life!! It is not a perfect machine. It is not a human running a vaccine and mop. If you are looking for a robot that cleans as well as you do then this is not it. But I don’t really think that exists. But the Q Revo does a good job, on time every day without complaint and my floors have never been cleaner. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5
You will not regret this purchase!
on December 13, 2023
Posted by: cleanhouse1234
This machine is amazing. We've had it for about 3 weeks now and our house have never been so clean. With 3 kids and 2 dogs we were manually cleaning every week or so but our house would get dirty again within a day or two... that has all changed now! This guy is super easy to use... the app is great and I was amazed by the mapping process and the features in the app to customize the cleaning processes.
Now some things to know:
- I was confused at first because when we first started using the Q Revo, it would "clean the mops" BEFORE a cleaning routine that would involve mopping. At first I thought something was wrong, but I now think the reason is that it's getting the mops complely saturated before it starts a mopping cycle. This makes sense, but it would have been nice to understand that via the instructions better. It does seem to use quite a bit of water during this cleaning process, so I think a better implementation would have been to have a separate routine for the pre-clean mop wetting process, but minor gripe.
- I've seen some issues people have with the dust bin being too full and getting clogged. We have not had that issue, but we primarily use this to maintain cleanness. We fully cleaned our house before using this and have used it every other day or so to maintain.
- I believe it only operates on 2.4GHz wifi, so keep that in mind.
- The dirty water tank can get a little smelly so keep it empty/clean, but that does just go to show the mops are getting up some nasty stuff!
- I was confused at first because when we first started using the Q Revo, it would "clean the mops" BEFORE a cleaning routine that would involve mopping. At first I thought something was wrong, but I now think the reason is that it's getting the mops complely saturated before it starts a mopping cycle. This makes sense, but it would have been nice to understand that via the instructions better. It does seem to use quite a bit of water during this cleaning process, so I think a better implementation would have been to have a separate routine for the pre-clean mop wetting process, but minor gripe.
- I've seen some issues people have with the dust bin being too full and getting clogged. We have not had that issue, but we primarily use this to maintain cleanness. We fully cleaned our house before using this and have used it every other day or so to maintain.
- I believe it only operates on 2.4GHz wifi, so keep that in mind.
- The dirty water tank can get a little smelly so keep it empty/clean, but that does just go to show the mops are getting up some nasty stuff!
Things I love:
- Will vaccume carpets before wetting mops and then move on to hardwood/tile
- Lifts mops over carpet, automatically detects carpets
- App is just awesome, love the mapping features and cleaning customizations (ability to set rooms, schedules, identify carpets and rugs manually, furniture, etc...)
- Vaccum is super quiet
- Self docking, empyting dustbin, and cleaning mops work fantastic
- Charges pretty fast
- Does exactly what we need it to do, maintains a clean house.
- Avoids obstacles very well, super smart in this regard. has avoided cliffs at the top of stairs well also.
- Good battery life, it cleans our approximate 900sqft of 1st floor open cleaning space (as calculated by the robot) that is a mix of carpet and hardwood/tile on a single charge with some battery to spare. This is about 90 minutes of continouse cleaning.
- Is easy to use with multiple floors, once it maps other floors or areas, simply picking up the robot and moving it to that floor will allow it to automatically detect this area and clean accordintly. You can save multiple maps/floors in the app.
- I have not really had to intervene much if at all. I am fully able to do other tasks while this robot works, though I will admit for the 1st week we all liked to watch it work as it was amazing for us to see (this is our 1st robot vaccum).
- Large volumes for water tanks and dust bag.
- I wasn't thrilled at first about having to buy and replace the dust bags in the dock, however after using it, replacing the bags is a much cleaner and faster process than emptying and cleaning our bagless manual vaccum. The bags have a neat little sealing method when removing so no dust escapes.
- Will vaccume carpets before wetting mops and then move on to hardwood/tile
- Lifts mops over carpet, automatically detects carpets
- App is just awesome, love the mapping features and cleaning customizations (ability to set rooms, schedules, identify carpets and rugs manually, furniture, etc...)
- Vaccum is super quiet
- Self docking, empyting dustbin, and cleaning mops work fantastic
- Charges pretty fast
- Does exactly what we need it to do, maintains a clean house.
- Avoids obstacles very well, super smart in this regard. has avoided cliffs at the top of stairs well also.
- Good battery life, it cleans our approximate 900sqft of 1st floor open cleaning space (as calculated by the robot) that is a mix of carpet and hardwood/tile on a single charge with some battery to spare. This is about 90 minutes of continouse cleaning.
- Is easy to use with multiple floors, once it maps other floors or areas, simply picking up the robot and moving it to that floor will allow it to automatically detect this area and clean accordintly. You can save multiple maps/floors in the app.
- I have not really had to intervene much if at all. I am fully able to do other tasks while this robot works, though I will admit for the 1st week we all liked to watch it work as it was amazing for us to see (this is our 1st robot vaccum).
- Large volumes for water tanks and dust bag.
- I wasn't thrilled at first about having to buy and replace the dust bags in the dock, however after using it, replacing the bags is a much cleaner and faster process than emptying and cleaning our bagless manual vaccum. The bags have a neat little sealing method when removing so no dust escapes.
This has been our best purchase in a long time, very glad we did so.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
4
Another maid? No. Still recommend to purchase? Yes.
on December 12, 2023
Posted by: Self-employed mom
Verified Purchase:Yes
Highly recommended for someone who needs a helping hand around the house. I personally choose to pick up art supplies left around by the kids and move chairs around before running the Roborock Q Revo daily. I tend to do other household chores while it's running during the early mornings because it always finds wayward pencils to which I must resolve by pausing the machine. The machine will kept running even with a pencil under its bottom, but I can't stand the sound, nor the thought that the pencil may scratch the wood floors. The device is quite green, meaning, you don't have to purchase disposal bags if you're interested in manually emptying the bin located inside the robot. I personally choose to manually empty the bin each night and tap the filter clean, which typically only takes 2 minutes. Although the machine cuts down on my overall time to clean the house, and keeps my house cleaner than when I didn't have the device, I wished the pads underneath the Roborock Q Revo can mop closer to the edge of the wall instead of leaving out about ~2" of untouched space along every wall. Also, to ensure you're not fully dissatisfied, know that realistically, the mop doesn't put a lot of weight down while cleaning, so if your floors get dried food stains like caramelized onions on the kitchen floor from last nights cooking, the robot will have a hard time removing it, even with two separate runs. There's just some items you just have to deep clean yourself. The machine is easy to maintain, which I prefer to do nightly, you can just YouTube others demonstrating how to do so. For those concerned about the smell from the dirty water bin, I haven't had that problem. Maybe it's because each night I empty the dirty water bin, rinse the bin with clean water, and leave the bin open until I'm ready to run the device in the morning? That said, I still highly recommend this machine because the occasional deep clean and nightly maintenance still pales to the benefits of having a helping hand that has kept my house cleaner than when I tried to do everything myself around the house. I just ran out of time.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Bill
Verified Purchase:Yes
Q Revo is a game changer. I used to have another well known brand and this vac/mop combo blows it out of the water. It does an exceptional job mopping our LPV floors. I am extremely pleased. Very quiet.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Micah R.
Verified Purchase:Yes
Purchased a Revo Q during the Black Friday sale and am totally happy I got this one over the S8 Ultra max model. Ticked all the boxes and cost $500 less! What’s there to complain about?
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com