Customer reviews from us.roborock.com
Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Average customer rating
4.7
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
147
4 Stars
19
3 Stars
1
2 Stars
3
1 Star
4
94%of customers recommend this product.
(
120 out of
127)
Customer Reviews for Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Customer Rating
5
I so like it
on October 29, 2023
Posted by: Anne
It’s very good for me
Written by a customer while visiting us.roborock.com
Posted by: Melissa
Verified Purchase:Yes
Worth every penny! We previously had a roomba. We spent months researching and bought it during black friday when it was on sale. We love it!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
2
Not worth it
on January 6, 2026
Posted by: Adam
Disappointing. Loses WiFi constantly despite being in the same room as the router. Started damaging adamroborock@dillpickle.pw rug edges after just a few runs.
No, I would not recommend this to a friend.
Response from us.roborock.comBy Roborock customer service, Roborock customer service, January 6, 2026
We sincerely apologize for the disappointing experience you've had, both with the product and our service. Your feedback is important to us, and we are committed to resolving this for you.
To ensure you receive personalized attention, we have assigned a dedicated support representative to your case who will be reaching out to you directly. Please check your email for our outreach so we can work with you to find a satisfactory resolution.
Thank you for your patience.
To ensure you receive personalized attention, we have assigned a dedicated support representative to your case who will be reaching out to you directly. Please check your email for our outreach so we can work with you to find a satisfactory resolution.
Thank you for your patience.
Written by a customer while visiting us.roborock.com
Customer Rating
5
Life is simpler now
on October 2, 2021
Posted by: E. Thompson
Having the one relieves me of the heavy cleaning.I think I can't live without it.
Written by a customer while visiting us.roborock.com
Customer Rating
5
Amazing Robot
on November 9, 2021
Posted by: Jack
Did a lot of research before purchasing this particular unit. Impressed with the mapping of the home, the suction of the vacuum, especially the mopping of the floor. Totally worth the money.
Written by a customer while visiting us.roborock.com
Customer Rating
5
The Best
on November 23, 2021
Posted by: K.L.
Most efficient and versatile robotic vacuum I've ever owned. You won't be disappointed with it!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Great
on December 23, 2021
Posted by: Anonymous
Loving it so far! Mapped my house out well and I make sure to run the vacuum in the living room and kitchen everyday and makes cleaning the house a lot easier! I would love for a robo safe detergent to come out for the mop feature, so that I can benefit more from the mopping function , love!
Written by a customer while visiting us.roborock.com
Customer Rating
5
Great
on January 29, 2022
Posted by: Flox
Use it every day and very powerful. Love it but would be better if we could put liquid for mop
Written by a customer while visiting us.roborock.com