Customer reviews from us.roborock.com
Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Average customer rating
4.7
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
147
4 Stars
19
3 Stars
1
2 Stars
3
1 Star
4
94%of customers recommend this product.
(
120 out of
127)
Customer Reviews for Roborock - QR Series Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction - White
Customer Rating
5
Everything your could want for a very competitive price
on June 28, 2023
Posted by: natashalivegreen
I haven't had Q Revo long and usually, I'd wait a bit longer to give a more in-depth review but as a new release product I think a first impressions review would be helpful- I agonize over every purchase and this one was harder to research because of it just being released. I hope this helps.
Q Revo does an excellent job on our half tile and half low-medium pile carpet 2000 sq foot single-level home. We have a spoiled Boston Terrier with lots of toys, 5 humans two of which have very long hair, 3 which are children with very messy rooms and who love to put blankets and pillows all over the living room floor.
Q Revo mapped our house quickly and improves on that map with every run.
The object avoidance is good enough in our home, it detected my dog's toys and went around them. Our pup doesn't poop in the house, nor do the humans except in the appropriate place so I'm not worried about that, when our pup gets older if that becomes an issue he would be in his crate when we are out or in a confined area therefore I still don't think that's an issue. If you have poop all over your house you might want to look at the YouTube reviews with fake poop. To me, this seems like a very small percentage of the population that would actually have this concern. Our first dog did have issues and we did not give her free rein because we didn't want her pooping anywhere she wanted. And there is the most I have had to talk about poop in a review, seems a big focus but does it actually affect you and your circumstance? Things like average-sized toys usually get avoided, but things like cords usually don't, the cords don't usually cause problems. Legos and small things are fair play. I avoid this by closing my kid's doors unless they are freshly cleaned or selecting the rooms to be cleaned. I think this does a great job with realistic expectations. Robot proofing before bringing one of these into your house is always recommended- I zip-tied cords when we got our i3 so other than cell phone or laptop chargers our floors are clear- I check for objects on the floor before bed and in the morning just as part of my tidying routine takes no time and ensures a thorough clean.
On the object avoidance topic this does a great job of cleaning right up the the walls, around chair legs, etc but is more gentle when approaching or tapping into the objects while skirting them. I have reactive obstacle avoidance and less collision selected and am very happy with these settings.
Q Revo is much quieter than my Roomba i3. The only thing that is loud is the mop washing which isn't terrible or bothersome to me but I have it positioned away from the areas we spend time in. The auto-empty is the loudest part of Q Revo but lasts 15 seconds and I can choose auto-empty after every cleaning cycle or can have it empty when I feel like it. I have never had an auto-empty robot but I feel like this would be on point with others. The sound is comparable to running a traditional vacuum or my Bissell crosswave.
It runs until it reaches 20% then spends a little over 2 hours recharging to 80% to finish its job. For me it cleans 721 sq ft in 94 minutes of balanced carpet mode and medium water settings before needing to recharge its battery and finish the job. It only ever needs one charge session to finish my house. My i3 would spend equal time cleaning and charging. It took 4-6 hours when it was new and 8-11 hours at 2.5 years old but in that time almost never finished the house- it missed my room most of the time or ended stuck usually under the coffee table or recliner.
It has only gotten trapped once, a tight corner with an older area rug that has a bent corner. I don't fault Q Revo, this was a problem spot for our i3, and the carpet slides around, I plan to add carpet tape to hold it down.
I want this to last as long as possible so I check the roller for hair and shake out the filter
once a day or every other- I did not have auto-empty on our i3 so I did this after every run. I find the Roborock easy to tidy up. There have been no hair wraps on the roller brush, just the ends and it is easier to remove the hair than on the Roomba rubber brushes. Those always had hair on the rollers and the ends. I also prefer the look, feel, and design of the Roborock brush. I originally thought the one brush would be less effective than the Roomba two but now I think because of the deeper fins and more fins it does a great job. There are great tests on YouTube that show its effectiveness but for my non-scientific personal experience, I am very happy with its vacuum ability.
once a day or every other- I did not have auto-empty on our i3 so I did this after every run. I find the Roborock easy to tidy up. There have been no hair wraps on the roller brush, just the ends and it is easier to remove the hair than on the Roomba rubber brushes. Those always had hair on the rollers and the ends. I also prefer the look, feel, and design of the Roborock brush. I originally thought the one brush would be less effective than the Roomba two but now I think because of the deeper fins and more fins it does a great job. There are great tests on YouTube that show its effectiveness but for my non-scientific personal experience, I am very happy with its vacuum ability.
The cleaning pattern is superior to my i3 which used gyroscope navigation. The vacuum lines are very satisfying and it cleans in a tighter pattern.
The mops do a great job with only room-temperature water. I don't know if I plan to use the Roborock OMO cleaner yet. My big concern is the longevity of the robot, but for now, water is doing great.
I clean out the dirty water tank after it finishes the house or before bed, I don't want to leave it in there to cause problems or get stinky. This is super easy but also an extra chore, hands-free cleaning is not fully hands-free. It is much easier and faster than vacuuming and mopping the old way. I just empty and rinse, I will probably do a more thorough clean when I do the bigger maintenance jobs on Q Revo- monthly wipe down, brush clean, filter clean etc. This is soooooooo much easier to clean than my Crosswave and it does the work for me.
Closing thoughts for now. This is a great machine. It feels very premium. It has all the bells and whistles you could want. I am so far, happy with my purchase and happy with my experience with customer service. I hope this continues to be the case and I hope that this lasts with careful maintenance. I would highly recommend Q Revo. When looking at other robot vacuums this one became the obvious choice with everything it offered for the price.
Written by a customer while visiting us.roborock.com
Posted by: SeanATL
Verified Purchase:Yes
I've owned several Roborock vacuums starting back with the S4, S5 MaxV, S6 MaxV, S7 MaxV Ultra, QRevo original, and now the S8 MaxV Ultra. This is probably my favorite one yet. It's quiet, has good pickup and mops well, probably better than my S8 MaxV. The only thing that prevents me from giving it 5 starts is the lack of auto detergent dispensing. I also wish the water tanks were larger.
As for the new navigation system (Starlink) it works much better than I expected. The obstacle avoidance for lower items in front of the robot is actually better than the flagships S8 MaxV. I've only noticed a couple instance where the robot took a little longer reestablishing its position after being moved manually. For that case the traditional lidar is quicker.
Written by a customer while visiting us.roborock.com
Customer Rating
5
Finally extandable mop
on June 25, 2024
Posted by: Gokhan
I recently purchased this for its extendable mop, heated mopping, and a dock with a dryer, and it has revolutionized my cleaning routine. The design is sleek and modern, fitting seamlessly into my home decor. Its compact size and advanced navigation allow it to clean tight spaces effortlessly.
The vacuum's suction power is outstanding, efficiently picking up dirt, dust. The extendable mop feature is versatile, handling both dry and wet cleaning tasks with ease. The heated mopping function is a standout, delivering superior cleaning by effectively removing stubborn stains and sanitizing the floors.
The smart mapping technology ensures thorough coverage of my home, with precise navigation that avoids obstacles and cleans every corner. The app integration is user-friendly, allowing remote control, customizable cleaning schedules, and the ability to set no-go zones.
The dock with a built-in dryer is a game-changer, ensuring the mop pads are always dry and ready for the next use, preventing mold and mildew. Maintenance is straightforward with an easy-to-empty dustbin and fill the tanks
It is a worthwhile investment for a reasonable price
The vacuum's suction power is outstanding, efficiently picking up dirt, dust. The extendable mop feature is versatile, handling both dry and wet cleaning tasks with ease. The heated mopping function is a standout, delivering superior cleaning by effectively removing stubborn stains and sanitizing the floors.
The smart mapping technology ensures thorough coverage of my home, with precise navigation that avoids obstacles and cleans every corner. The app integration is user-friendly, allowing remote control, customizable cleaning schedules, and the ability to set no-go zones.
The dock with a built-in dryer is a game-changer, ensuring the mop pads are always dry and ready for the next use, preventing mold and mildew. Maintenance is straightforward with an easy-to-empty dustbin and fill the tanks
It is a worthwhile investment for a reasonable price
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
1
Disappointed in the quality
on December 9, 2025
Posted by: Janet
In one year the machine broke twice doesn’t get water. Send for repair got my unit back working but completely starched but it worked 2 months later I’m back at square one and now I have to pay to get it repaired. Researching for a different brand, very disappointed.
Response from us.roborock.comBy Roborock customer service, Roborock customer service, December 11, 2025
Hi,
We are so sorry to know that there are issues with your robot vacuum. We are willing to help to resolve the issues. Please contact our support service team and tell us more details about the problem. Our support team will help. You can find our contact information on the product manual or in the APP.
Thank you.
We are so sorry to know that there are issues with your robot vacuum. We are willing to help to resolve the issues. Please contact our support service team and tell us more details about the problem. Our support team will help. You can find our contact information on the product manual or in the APP.
Thank you.
Written by a customer while visiting us.roborock.com
Posted by: Craig
Verified Purchase:Yes
So far has been great. Vacuumed with my regular vacuum after and there was minimal pet hair/dirt.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Robot508
Verified Purchase:Yes
Wonderful Vacuum It is simple to use and operates well. Not having to empty the bag is something I like. I was not disappointed with the mop's performance. Extremely recommended!
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Dream
Verified Purchase:Yes
I have had several roborock’s. The S5, (2) S6 Pure, Qrevo and now Qrevo Pro. I’ve been very impressed with all of them, but must say the Qrevo Pro with articulation mop arm is absolutely great. Love the self emptying bins on the Qrevos and the spinning mops clean much better than the drag behind ones.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Messy/neatfreak
Verified Purchase:Yes
I am a single male messy / neat freak with a dog thats always on the go .I have hard wood floors throughout with large rugs. I have had the Qrevo plus for a month and i have not used my upright or mop since. I have close to 800 ft area that it vacuums and mops with out soaking the rug .
I would give 5 stars but lets give it 6 months of everyday use
I would give 5 stars but lets give it 6 months of everyday use
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com