Customer reviews from greenworkstools.com
Greenworks - 24V 20" Brushless Hedge Trimmer - Tool Only, Battery and Charger Not Included
Average customer rating
4.7
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
151
4 Stars
18
3 Stars
6
2 Stars
3
1 Star
4
96%of customers recommend this product.
(
153 out of
160)
Customer Reviews for Greenworks - 24V 20" Brushless Hedge Trimmer - Tool Only, Battery and Charger Not Included
Posted by: S. Crutcher
Verified Purchase:Yes
Excellent tool. I would definitely recommend this.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome Trimmer
on April 26, 2026
Posted by: JEB65
from The Villages, FL
Gender:Male
[This review was collected as part of a promotion.] I finally broke down and bought this trimmer after my trusty old electric corded tremor died on the vine. Literally! This 60 volt unit has more power than the corded one I had, and it's actually lighter. I love not having to worry about cutting the cord either. Overall, this has been a great trimmer so far. Time will tell, but at least there's a 4-year warranty right out of the box, which is also awesome!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Better than advertised!
on April 18, 2026
Posted by: Jvpflytie
from Arkansas
Gender:Male
[This review was collected as part of a promotion.] I have owned many Greenworks product over the past seven years, from mowers to trimmers, with great results. Always dependable and built to last. We maintain 8 acres of wooded and grass covered property and my Greenworks tool are always up to the challenge. My new 24” hedge trimmer is no exception. The 1” cut, powerful motor and long lasting battery can more than keep up. I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Long Life Battery
on April 17, 2026
Posted by: JJ2009
from Templeton, CA
Gender:Male
[This review was collected as part of a promotion.] Used this hedge trimmer for the first time yesterday and was able to cut all around my property without a recharge. VERY happy with the performance!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So far so good
on March 22, 2026
Posted by: grammy1973
from Baltimore, MD
Gender:Male
[This review was collected as part of a promotion.] Powerful motor. Still putting it through it's paces.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Alex S.
from Bay Area
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent tool. Powerful, and light enough to not wear you out.
Pros: Easy to Use, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Disappointed & frustrated
on February 4, 2026
Posted by: Tee1Now
from Venice, Florida
Gender:Male
I bought this model HT24B05 hedge trimmer 1 year +/- ago. I used it twice in Jan/Feb of 2025; & used it twice in Dec of 2025. Absolutely loved its 'light weight' 'convenience' & 'strength' & was showing it off to neighbors.....Now, it suddenly stopped working, at just 1 year old. The Battery & Charger both say 'fully charged' & 'charged', but the hedge trimmer switch only makes a 'clicking sound', yet blades won't operate. Very disappointed.... Frustrated, and now trying to decide whether to continue with Greenworks, or cut losses and switch brands.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, February 5, 2026
Hello Tee1Now.
Thank you for taking the time to share your experience. We are glad to hear you initially enjoyed the hedge trimmer’s lightweight design, convenience, and performance, but we are sorry to learn about the issue you have encountered after limited use. That is understandably frustrating, especially when the battery and charger indicate a full charge and the tool does not operate as expected.
This behavior is not typical, and we would like the opportunity to help resolve it. We recommend contacting Greenworks Customer Success so our team can assist with troubleshooting and review warranty options, as the tool may still be covered. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757. Please have your model number and proof of purchase available to help expedite the process.
We appreciate your feedback, as it helps us improve, and we hope we can restore your confidence in Greenworks by getting this addressed promptly.
Thank you for taking the time to share your experience. We are glad to hear you initially enjoyed the hedge trimmer’s lightweight design, convenience, and performance, but we are sorry to learn about the issue you have encountered after limited use. That is understandably frustrating, especially when the battery and charger indicate a full charge and the tool does not operate as expected.
This behavior is not typical, and we would like the opportunity to help resolve it. We recommend contacting Greenworks Customer Success so our team can assist with troubleshooting and review warranty options, as the tool may still be covered. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757. Please have your model number and proof of purchase available to help expedite the process.
We appreciate your feedback, as it helps us improve, and we hope we can restore your confidence in Greenworks by getting this addressed promptly.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great tool to trim the brushes
on November 30, 2025
Posted by: jack2004
from New Jersey
Gender:Male
[This review was collected as part of a promotion.] Great tool and very powerful. Battery last long enough to finish the work.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com