Customer reviews from greenworkstools.com
Greenworks - 24V 20" Brushless Hedge Trimmer - Tool Only, Battery and Charger Not Included
Average customer rating
4.7
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
151
4 Stars
18
3 Stars
6
2 Stars
3
1 Star
4
96%of customers recommend this product.
(
153 out of
160)
Customer Reviews for Greenworks - 24V 20" Brushless Hedge Trimmer - Tool Only, Battery and Charger Not Included
Customer Rating
3
Nice trimmer but get 40 volt model
on November 30, 2017
Posted by: Milo
from Austin, TX
Gender:Male
[This review was collected as part of a promotion.] Great trimmer if you need extra height. Battery life was fine for trimming very tall hedges in the back of my house. This is 24 volt and not compatible with the rest of my Greenworks tools (40 volt). Recommend spending the extra to get 40 Volt for more power.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Technical Support , December 1, 2017
Hello Milo
Thank you for the feedback! We are happy to hear you are happy with your recent purchase.
Our interchangeable batteries are designed to fit all Greenworks tools within their own battery family, offering customers the opportunity to purchase Greenworks tool at different price points.
If you require any further assistance please send us an email on info@greenworkstools.com or contact us directly at 1-888-909-6757 our agents are here to help.
Thank you for the feedback! We are happy to hear you are happy with your recent purchase.
Our interchangeable batteries are designed to fit all Greenworks tools within their own battery family, offering customers the opportunity to purchase Greenworks tool at different price points.
If you require any further assistance please send us an email on info@greenworkstools.com or contact us directly at 1-888-909-6757 our agents are here to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Gets the job done ✅!
on November 30, 2017
Posted by: CJoy
from Augusta, GA, United States
Gender:Female
[This review was collected as part of a promotion.] Gets the job done right. Pole trimmer arrived easy to assemble and use. A bit on the heavy side but worked better than I expected. The battery power is consistent, powerful and lasted a long time. I especially like the pivoting head option, allowing me a trim my tall hedges in record time. The two hand safety feature works for me. When the pole is fully extended it was a bit awkward to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Overall, I was impressed.
on November 30, 2017
Posted by: Greenliving
[This review was collected as part of a promotion.] Just tried the new GreenWorks Pole Hedge Trimmer, and it made quick work of a trim without bothering my neighbors. Overall, I was impressed.
Pros:
1. Makes reaching tops and sides of hedges so much easier than my professional gas trimmer.
2. Less fatigue due to lighter weight than gas trimmers.
3. Quick charging lightweight 24V battery.
4. Battery lasted until I was ready for a break.
5. Easy to assemble and disassemble. Battery is easier to remove than some other units.
2. Less fatigue due to lighter weight than gas trimmers.
3. Quick charging lightweight 24V battery.
4. Battery lasted until I was ready for a break.
5. Easy to assemble and disassemble. Battery is easier to remove than some other units.
Cons:
1. Not as powerful as a gas trimmer. Works better for regular maintenance than heavy trimming.
2. Motor/drive unit is heavier than desirable at the end of the pole. Clearly a trade-off between power and weight.
3. Rotating the blade angle makes it more difficult to handle, creating a rotating torque. Easier to change your own position as needed.
4. Can’t plug the battery into the motor/drive unit to use it as a traditional trimmer.
5. Needs some easy way to hang it or a hanger provided.
2. Motor/drive unit is heavier than desirable at the end of the pole. Clearly a trade-off between power and weight.
3. Rotating the blade angle makes it more difficult to handle, creating a rotating torque. Easier to change your own position as needed.
4. Can’t plug the battery into the motor/drive unit to use it as a traditional trimmer.
5. Needs some easy way to hang it or a hanger provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Life gets easier
on November 30, 2017
Posted by: Hojo
from Albuquerque, NM, United States
Gender:Male
[This review was collected as part of a promotion.] I own close to all of Greenworks tools including a 40 volt lawn mower, pole saw, hedge trimmer, chain saw and have been very satisfied with their performance. Some are three years old and still going strong. My wife is a small woman at 5'2" and couldn’t reach the higher areas of our juniper bushes with the 40 volt hedge trimmer. Now she can easily with the 20" extension on our new 24 volt hedge trimmer. Additionally, the hedger is very easy to assemble and adjust the head to the desired angle for the job. It's also is a bit lighter. This makes life easier for me because I no longer have to reach the taller branches for her. It runs about 25 minutes per charge, which is more than enough time to complete the task. The hedger appears to be well built and sturdy much like my other GW 40 volt tools. It breezes through small branches and is powerful enough to tackle 1" branches without clogging or stopping the blades. I highly recommend the 20" hedge trimmer, buy it you won't regret it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
A real work horse!
on November 30, 2017
Posted by: ACM1
from Georgia
Gender:Female
[This review was collected as part of a promotion.] This trimmer exceeds expectations. The trimmer was packaged well, assembled super easy and has great battery life (24v). I have a 5 ft. fence around my yard and the shrubs from the neighbors tend to grow over the top. It tends to look shabby. Well this trimmer made it incredibly easy for me to not only reach the overgrowth on my side, it cut through the shrubs like butter; even small branches weren't a problem. It tackled brush with ease. The extension pole combined with the 20" blade makes it very efficient at getting the job done. It's not too heavy or bulky, it's just right. An added benefit is how quiet it runs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Solid pole trimmer!
on November 28, 2017
Posted by: RoyRoyRoy
from Charlotte, NC, United States
Gender:Male
[This review was collected as part of a promotion.] I was able to put this 24v Pole Trimmer through its paces this past weekend with shrub work at home and some maintenance at my favorite trails. First off, the fit and finish of the product is very good. It assembles quickly and was ready to get down to business.
I first used it trimming hedges, saplings, and bushes on some family property. I am 6 feet tall and appreciated the extended reach and adjustable head-angle that made using a ladder a thing of the past on all but the tallest of bushes one would find around most homes. The dual-button trigger, though initially a bit cumbersome, took only a bit to get used to and it's a good safety feature to have. For shrubs lower to the ground, I quickly appreciated the fact that I could stand back farther than I would with a regular hedge trimmer, and this allowed me to form them into the desired shape a bit better visually in my opinion. At 24v, it had more than enough power and longevity to complete the tasks at hand.
The next day, I took it to my local hiking/biking trail for a maintenance day and used it to cut back saplings and small limbs that extended onto and over the trails. Over the course of 4.5 miles and approximately 3 hours of on-again/off-again use, I was able to exhaust the previously-used-the-day-before battery, along with two others, and clear some heavily overgrown sections with ease. Here again, with the extended reach and head-angle adjusted back towards me, it provided the relief to walk upright along the trail and still run the trimmer just about parallel to the ground. This saved me from bending, stooping, and reaching so I felt more refreshed than I would have with a standard hand-held trimmer, without question.
It's early on, but overall I'm very pleased with the performance thus far and I anticipate many more opportunities to put it to work in the future! Great product!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Greenworks Hedge Trimmer Delivers
on November 28, 2017
Posted by: Dan F
from Jamestown, NC, United States
Gender:Male
[This review was collected as part of a promotion.] I received my 24 volt cordless pole hedge trimmer a few weeks ago. I had been a little concerned that at 24 volts it would be a bit underpowered and would not have an adequate run time for my fall trimming requirements. Boy was I wrong.
This trimmer worked exceptionally well. First I started on my knockout roses. Over the summer they had grown a bit out of control. I was able to hedge my six bushes with no issues. Branches were up to 1/2 inch and the trimmer made short work of them. The pole design allowed me to easily reach the entire bushes with little effort. I had been using a small corded hedge trimmer and my new Greenworks hedge trimmer put this into retirement.
Next I moved to cutting down my ornamental grasses for the fall. Again the trimmer made short work of the task. One of the clumps of grass was 5-6 feet around and several feet tall. I began at the bottom of the clump and this little trimmer cut through like butter.
I was able to trim 6 thick and overgrown rose bushes and another 6 large clumps of ornamental grasses without issue. No power issues and I didn’t run out of juice.
I have been a little hesitant to moving from gas powered yard tools because of power and length of use. This Greenworks Cordless Pole Hedge trimmer has shown me that the engineering and design of their products (Greenworks) and I will be adding additional tools to my collection. Maybe a cordless lawnmower next....
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Labor Saving!
on November 27, 2017
Posted by: AndyBodine
from Madison, MS, United States
Gender:Male
[This review was collected as part of a promotion.] This is my first time using a pole hedge trimmer. Loved it for the following reasons: 1 No more step ladders 2. No more electrical cords and 3. Battery Operated. Trimmed all of my bushes on a single charge. Even used it to trim ground cover!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com