Customer reviews from greenworkstools.com
Greenworks - 24V 20" Brushless Hedge Trimmer - 2.0Ah Battery and Charger
Average customer rating
4.7
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
88
4 Stars
13
3 Stars
2
2 Stars
3
1 Star
1
97%of customers recommend this product.
(
95 out of
98)
Customer Reviews for Greenworks - 24V 20" Brushless Hedge Trimmer - 2.0Ah Battery and Charger
Posted by: JoeR_NJ
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] For years I had put off buying a hedge trimmer—I didn't want to have to fool with a gas-powered or electric one. When I saw that Greenworks offered a battery-powered tool, I ordered it right away. A few months ago I purchased a Greenworks mower and a Greenworks string trimmer and was very pleased with both. They all work like charms.
Pros: Convenient, Easy to Use, Environmentally Safe, Effective
Written by a customer while visiting greenworkstools.com
Posted by: Kim A
from College Park, GA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very good hedger, lightweight and I don't have to pull out an extension cord
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: AJF53
from New York
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my first hedge trimmer and I’m glad it was a greenworks unit. I have one of their leaf blowers and that hasn’t disappointed me as well.
Pros: Easy to Use, Quiet, Durable, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Hossein
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently purchased the 24V 20" Cordless Battery Hedge Trimmer, and after several uses, I am thoroughly impressed with its performance and convenience. Here's my detailed review:
Performance
The 24V motor provides ample power for trimming a variety of hedge types, from light ornamental bushes to denser shrubbery. The 20" blade length is ideal for covering a large surface area efficiently, making quick work of even the most overgrown hedges. The dual-action blades cut smoothly and cleanly, significantly reducing the time and effort needed compared to manual trimming.
The 24V motor provides ample power for trimming a variety of hedge types, from light ornamental bushes to denser shrubbery. The 20" blade length is ideal for covering a large surface area efficiently, making quick work of even the most overgrown hedges. The dual-action blades cut smoothly and cleanly, significantly reducing the time and effort needed compared to manual trimming.
Battery Life
The included 2.0Ah battery offers a reasonable amount of runtime. In my experience, I was able to trim my medium-sized garden twice on a single charge. For larger projects, having a second battery on hand would be beneficial, but for most residential users, the battery life should be sufficient. The charger is also quite efficient, bringing the battery to full charge in about an hour.
The included 2.0Ah battery offers a reasonable amount of runtime. In my experience, I was able to trim my medium-sized garden twice on a single charge. For larger projects, having a second battery on hand would be beneficial, but for most residential users, the battery life should be sufficient. The charger is also quite efficient, bringing the battery to full charge in about an hour.
Design and Ease of Use
The cordless design is a game-changer, providing complete freedom of movement without worrying about tangled cords or finding a nearby power outlet. The hedge trimmer is lightweight and well-balanced, which reduces fatigue during extended use. The ergonomic handle provides a comfortable grip, and the safety features, including the dual-switch mechanism, ensure that the trimmer operates only when you intend it to.
The cordless design is a game-changer, providing complete freedom of movement without worrying about tangled cords or finding a nearby power outlet. The hedge trimmer is lightweight and well-balanced, which reduces fatigue during extended use. The ergonomic handle provides a comfortable grip, and the safety features, including the dual-switch mechanism, ensure that the trimmer operates only when you intend it to.
Build Quality
The build quality is solid, with durable materials that can withstand regular use. The blades have stayed sharp through multiple uses, and the overall construction feels robust enough to handle occasional drops and bumps.
The build quality is solid, with durable materials that can withstand regular use. The blades have stayed sharp through multiple uses, and the overall construction feels robust enough to handle occasional drops and bumps.
Value for Money
Considering the performance, convenience, and build quality, the 24V 20" Cordless Battery Hedge Trimmer offers excellent value for money. The inclusion of the battery and charger in the package is a definite plus, making it a complete, ready-to-use solution right out of the box.
Considering the performance, convenience, and build quality, the 24V 20" Cordless Battery Hedge Trimmer offers excellent value for money. The inclusion of the battery and charger in the package is a definite plus, making it a complete, ready-to-use solution right out of the box.
Pros: Cost-Saver, Easy to Use, Quiet, Durable
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Product
on July 5, 2024
Posted by: BA84
from CT
Gender:Female
[This review was collected as part of a promotion.] I recently purchased this and it cut beautifully and is light weight which works for me.
Pros: Easy to Use, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Received product with defect
on October 15, 2023
Posted by: DMgw
Just received a cosmetically defective item. A returned saw, possibly? I’m doubtful of it’s quality since it got shipped out despite a blatant arrow sharpied on the product to the defect.
Response from greenworkstools.comBy Greenworks, October 16, 2023
Hello DMgw,
Thank you for taking the time to share your experience. We are sorry that your order arrived with some cosmetic imperfections. This is not an experience we would want for our customers to have. One of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you. If you have not yet heard back from us, please check your junk or spam folder our response may have landed there.
Thank you for taking the time to share your experience. We are sorry that your order arrived with some cosmetic imperfections. This is not an experience we would want for our customers to have. One of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you. If you have not yet heard back from us, please check your junk or spam folder our response may have landed there.
Written by a customer while visiting greenworkstools.com
Posted by: Jerzy Achruk
from Richmond, VA
Gender:Male
Verified Purchase:Yes
Trimmer and battery are fine (would give 5 stars). Charger arrived half way full. After 2 and half
hours of charging was full. Next charge was impossible, I was trying for 4 hours and battery was
only 1/3 full. Evidently charger is defective (I hope Greenworks will give me new charger).
hours of charging was full. Next charge was impossible, I was trying for 4 hours and battery was
only 1/3 full. Evidently charger is defective (I hope Greenworks will give me new charger).
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, September 22, 2022
Hello Jerzy Achruk,
Thank you for your review.
We are sorry to hear about the experience you have encountered with this battery / charger.
Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you continue to experience a problem with the battery / charger, please contact us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your review.
We are sorry to hear about the experience you have encountered with this battery / charger.
Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you continue to experience a problem with the battery / charger, please contact us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Frank Sr
Gender:Male
Verified Purchase:Yes
Just a great product for trimming plants & shrubs! Light weigh & easy to use. And the price is very good. Good bye to long cords - great time-saver
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com