Customer reviews from greenworkstools.com
Greenworks - 24V 20" Brushless Hedge Trimmer - 2.0Ah Battery and Charger
Average customer rating
4.7
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
88
4 Stars
13
3 Stars
2
2 Stars
3
1 Star
1
97%of customers recommend this product.
(
95 out of
98)
Customer Reviews for Greenworks - 24V 20" Brushless Hedge Trimmer - 2.0Ah Battery and Charger
Customer Rating
5
All day job now a 2 hour job with no ladder needed
on July 27, 2026
Posted by: Tom frostburg md
from Frostburg MD
Gender:Male
Just came last week and used it once so far. It was fantastic. Used to take all after noon to trim my hedges using a ladder. First use I trimmed all of my hedges ( about 100 feet long, 9 feet high, and 6 feet wide) in less than 2 hrs and no ladder.
Pros: Cost-Saver, Easy to Use, Quiet, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rss52
Gender:Male
Verified Purchase:Yes
It works just great! It is a bit heavy at full length though
Pros: Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy Handling
on May 14, 2026
Posted by: CEPAGE
[This review was collected as part of a promotion.] Great unit. Able to complete the work in 1/2 the last time.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Better than advertised!
on April 18, 2026
Posted by: Jvpflytie
from Arkansas
Gender:Male
[This review was collected as part of a promotion.] I have owned many Greenworks product over the past seven years, from mowers to trimmers, with great results. Always dependable and built to last. We maintain 8 acres of wooded and grass covered property and my Greenworks tool are always up to the challenge. My new 24” hedge trimmer is no exception. The 1” cut, powerful motor and long lasting battery can more than keep up. I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So far so good
on March 22, 2026
Posted by: grammy1973
from Baltimore, MD
Gender:Male
[This review was collected as part of a promotion.] Powerful motor. Still putting it through it's paces.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Disappointed & frustrated
on February 4, 2026
Posted by: Tee1Now
from Venice, Florida
Gender:Male
I bought this model HT24B05 hedge trimmer 1 year +/- ago. I used it twice in Jan/Feb of 2025; & used it twice in Dec of 2025. Absolutely loved its 'light weight' 'convenience' & 'strength' & was showing it off to neighbors.....Now, it suddenly stopped working, at just 1 year old. The Battery & Charger both say 'fully charged' & 'charged', but the hedge trimmer switch only makes a 'clicking sound', yet blades won't operate. Very disappointed.... Frustrated, and now trying to decide whether to continue with Greenworks, or cut losses and switch brands.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, February 5, 2026
Hello Tee1Now.
Thank you for taking the time to share your experience. We are glad to hear you initially enjoyed the hedge trimmer’s lightweight design, convenience, and performance, but we are sorry to learn about the issue you have encountered after limited use. That is understandably frustrating, especially when the battery and charger indicate a full charge and the tool does not operate as expected.
This behavior is not typical, and we would like the opportunity to help resolve it. We recommend contacting Greenworks Customer Success so our team can assist with troubleshooting and review warranty options, as the tool may still be covered. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757. Please have your model number and proof of purchase available to help expedite the process.
We appreciate your feedback, as it helps us improve, and we hope we can restore your confidence in Greenworks by getting this addressed promptly.
Thank you for taking the time to share your experience. We are glad to hear you initially enjoyed the hedge trimmer’s lightweight design, convenience, and performance, but we are sorry to learn about the issue you have encountered after limited use. That is understandably frustrating, especially when the battery and charger indicate a full charge and the tool does not operate as expected.
This behavior is not typical, and we would like the opportunity to help resolve it. We recommend contacting Greenworks Customer Success so our team can assist with troubleshooting and review warranty options, as the tool may still be covered. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757. Please have your model number and proof of purchase available to help expedite the process.
We appreciate your feedback, as it helps us improve, and we hope we can restore your confidence in Greenworks by getting this addressed promptly.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great saw
on October 22, 2025
Posted by: Koa1984
from Centerville, Ga
Gender:Male
[This review was collected as part of a promotion.] I got this saw a few weeks ago and it exceeds my expectations. Great value. Looking forward to clearing space in my backyard.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent Hedge Trimmer
on August 11, 2025
Posted by: Mas71
from Florida
Gender:Male
[This review was collected as part of a promotion.] I am So happy that I purchased this Trimmer. I've owned for some time now and works great and last a long time on one charge.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com