Customer reviews from philips.com
Philips Norelco - Replacement Shaving Head for 1200 Series SensoTouch 3D Razors - Silver/Black
Average customer rating
2.4
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
45
4 Stars
13
3 Stars
13
2 Stars
15
1 Star
98
30%of customers recommend this product.
(
53 out of
175)
Customer Reviews for Philips Norelco - Replacement Shaving Head for 1200 Series SensoTouch 3D Razors - Silver/Black
Customer Rating
1
Replacement blades garbage!!!!!!
on January 16, 2017
Posted by: woapba
from Portsmouth ,va
Gender:Male
Horrible!!! They turned a great razor into garbage the second replacement blades are installed. Bye Phillips.
Cons: horrible replacement blades
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Don't Buy These
on August 30, 2016
Posted by: Lang2369
from Talladega. AL
Gender:Male
This has to be the worst re-design ever! It pulls at hairs and will bite into your face. The original design was great. But now I fear that I will have to find a new razor company because Norelco will just not listen. They cut cost very well just not hairs.
Cons: pulls facial hair and bites into skin.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Horrible!!!
on January 13, 2016
Posted by: jam8035
from Charlotte, NC
Gender:Male
Does not perform anywhere close to the head included with the shaver! How this could have passed as a remotely functional product is beyond me. Do not expect anywhere close to a clean shave with this replacement head. May be time to switch to a different brand.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
non performance
on July 23, 2015
Posted by: disappointed2015
from Raleigh, NC
Gender:Male
Simply put, this replacement head does not work. I replaced the head after one year, as per instructions. The replacement head does not deliver results. I can no longer use the shaver for head hair (which I would use daily. I'm mostly bald). After three months, it no longer works for facial hair. The original shaver head worked great. Very disappointed with the replacement, please re-design or go back to the old style.
Pros: none
Cons: does not cut hair at all
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
RQ12 pro
on December 5, 2018
Posted by: GordonC
from Carlsbad, CA
Gender:Male
Bought this as a replacement for my original RQ12 (1255X Shaver) that had shaving heads that pivoted open for cleaning. This a poor substitute; doesn't fit well, noisy, poor shaving performance. Re-installed the old RQ12 and much happier.
Pros: can't think of one positive thing
Cons: poor fit noisy and poor shaving performance
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Going back to the old shaver head!
on August 7, 2017
Posted by: Modified26
from Phoenix
Gender:Male
I do not like the design of this new replacement head for the Arcitec shaver!
If you're not very careful the 3 shaver segments catch your lip in its center!
I tried it a couple of days and then sharpened the blades on my old RQ10 head and re-installed it!
They have also done away with the famous Lift and Cut feature on this blade! The new head is junk IMHO!
The new head is now on ebay!
If you're not very careful the 3 shaver segments catch your lip in its center!
I tried it a couple of days and then sharpened the blades on my old RQ10 head and re-installed it!
They have also done away with the famous Lift and Cut feature on this blade! The new head is junk IMHO!
The new head is now on ebay!
Pros: none
Cons: tries to bite your lip!
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Razor was above average until I needed to replace the head!
on July 28, 2014
Posted by: BitChin
from Wichita, KS, USA
Gender:Male
Have used this razor (model 1250) and generally liked how it performed.
After ~ 1 year the head needs replaced and I have not been able to find any replacement heads locally.
Shopping on-line I only have found a few and the prices are nearly the same as I paid for the unit originally!!!
After ~ 1 year the head needs replaced and I have not been able to find any replacement heads locally.
Shopping on-line I only have found a few and the prices are nearly the same as I paid for the unit originally!!!
Going to buy a competitors product to replace this unit - never going to buy another Phillips product ever!
Cons: replacement parts over priced and difficult to obt
No, I would not recommend this to a friend.
Response from philips.comBy AKS, Philips Webcare, August 1, 2014
We appreciate your feedback. In this instance, we would request you to contact our Consumer Care team on the following link: http://philips.to/1oHaQEl under Men’s Grooming and our representative with expertise in handling this product will be happy to help you. Thanks.
Written by a customer while visiting philips.com
Customer Rating
1
Junk
on August 8, 2015
Posted by: 125698
I am glad I kept my original shaver head it is almost 2 years old and cuts better than this new replacement head that is less than a month old. Norelco needs to come back with the old style head or won't be selling many razors in the future.
Pros: none
Cons: everything
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com