Customer reviews from philips.com
Philips Norelco - Replacement Shaving Head for 1200 Series SensoTouch 3D Razors - Silver/Black
Average customer rating
2.4
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
45
4 Stars
13
3 Stars
13
2 Stars
15
1 Star
98
30%of customers recommend this product.
(
53 out of
175)
Customer Reviews for Philips Norelco - Replacement Shaving Head for 1200 Series SensoTouch 3D Razors - Silver/Black
Customer Rating
1
Ripoff
on November 17, 2014
Posted by: Oldasdirt
from San Francisco, CA, USA
Gender:Male
I am 62 years old. I have been using Norelco shavers since I was 17. I have had maybe 8 different models. Never had an issue. My sons use Norelcos. Not anymore for me, I will talk to my sons too. This replacement RQ12+ is terrible. Fortunately for Norelco they won't loose much business from me as I am old, but you guys that are younger look to Panasonic or Braun. Maybe this company will wake up go back to the original head. I doubt it. No more Phillips products for me either.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Why did they change the design....
on December 27, 2016
Posted by: Originalgypo
from Evansville . IN
Gender:Male
When i bought this razor it came with a head where the 3 would open up seperatly on a spring it was the most comfortable and incredible shave id ever had.. Now the design has changed. It pulls the hair it tears my face up its noisy and takes twice as long to shave. Not worth the money. Im going to change my brand completely. Its almost as if they know that the guys who bought the original loved it and then philips decided to make a cheaper head. Not a lot of people will change to a new brand because of the original price that was payed for the razor...shame...shame.
Pros: none
Cons: pulls hair, noisey, takes longer to shave.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
Not like the original rq12 blades
on April 21, 2016
Posted by: ChefO
from Las Vegas
Gender:Male
I have the norelco 1250x sensotouch 3d and really love the original blades it came with. Stretched it out and was able to use it for 2.5 years. Finally decided to get new replacement blades since the original is no longer available and I am not a big fan. It does the job don't get me wrong but I find myself shaving more frequent. It just doesn't get as close and as smooth even with a wet shave. I wish they kept original design. I might just get a whole new shaver and try something new from Norelco as long as they don't revise the blades again I will be a happy camper. Bring back the original RQ12 replacement blades PLEASE!!
Pros: fits 1250x just fine
Cons: not as close a shave as i'd like, shave more frequent with this replacement blade
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
Product was good...but
on March 17, 2016
Posted by: GLigg2
from Clinton Township, MI
Gender:Male
First time/last time user of Philips shaver. It worked well for the first year and now it is time to replace the head and I can't find a replacement head. I'm very discouraged about the prospects of using the newly designed replacement head after reading the unfavorable reviews...are you planning on bringing back the original head style???. Going back to competitor.
Pros: shaves well
Cons: can't find replacement head.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Like the feel of the razor, and it holds a charge for a long time
on January 28, 2016
Posted by: ALP1
from Traverse City MI.
Gender:Male
The original cutting head was EXCELLENT, the replacement RQ-12+ DOES NOT last nearly as long, AND they are almost impossible to find in a store, I've NEVER been so dissatisfied with a product because of product support, I've used Norelco shavers for 30+ years, but NO more.
Signed
Completely Disgusted
Signed
Completely Disgusted
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Awful.
on January 27, 2017
Posted by: Originalgypo
from Evansville . IN
Gender:Male
The original heads that came with my razor were incredible. Fast shave, quiet and would cut super smooth without pulling. These replacements are nkthing like the original. Painful noisey takes twice as long to shave and nowhere near as close. Cheap replacement from the original. My old ones heads would open seperatly on a hinge and they were much easier to clean also.
Cons: pulls, noisy, not a close shave.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
unsatisfied product, hope philips could hear customers feedback
on April 28, 2016
Posted by: Kangyi
from San Francisco, CA
Gender:Male
On this website, and all other online stores, people are complaining about this head, and want to purchase the previous RQ12/50 replacement head. So many users have said this fact, and I am even thinking about repurchase another razor, just want to get the head. Philips need to do something about it.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
RQ12 Pro is TERRIBLE
on January 23, 2019
Posted by: JB14
Gender:Male
Have had my current Philips Norelco razor for at least 3 years and have replaced the heads every year with the RQ12. For 2018, when I needed new heads, the only option for replacement was the RQ12 Pro, and what a disappointment! The new heads' performance is not even close to the old, and after several attempts to adapt, I've shelved the RQ12 Pro heads for my two year old RQ12 heads. Despite being two years old, the old heads provide a better shave in all aspects. Avoid this product if you can! I am considering my options in other brands unless Philips Norelco can provide a replacement original RQ12 (not the RQ12 Pro).
Pros: none
Cons: inferior shave quality compared to old heads
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com