Customer reviews from broilkingbbq.com
Onward Manufacturing - Onward - 68487
Average customer rating
4
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
56
4 Stars
12
3 Stars
8
2 Stars
7
1 Star
12
44%of customers recommend this product.
(
11 out of
25)
Customer Reviews for Onward Manufacturing - Onward - 68487
Customer Rating
5
Comments
on April 6, 2016
Posted by: to bill
from Iowa, United States
Just bought, but don't believe that there are any manufacturers guarantee's?
Fits great and looks durable. Like the handle's and the side vent's.
Too early to rate.
Fits great and looks durable. Like the handle's and the side vent's.
Too early to rate.
Written by a customer while visiting broilkingbbq.com
Customer Rating
1
Defective product?
on September 20, 2016
Posted by: Irritated
from Bend, OR
I got talked into this "premium" cover for the better quality. The material seems great, but one of the handles came off after 7 months. I saw previous reviews stating this same defect.
No, I would not recommend this to a friend.
Response from broilkingbbq.comBy Customer Service, September 27, 2016
Hello,
Thank you for taking the time to write a response. We are sorry to hear that you are having issues with your cover. Please check your inbox for an email from us.
Thank you,
Customer Support
Thank you for taking the time to write a response. We are sorry to hear that you are having issues with your cover. Please check your inbox for an email from us.
Thank you,
Customer Support
Written by a customer while visiting broilkingbbq.com
Customer Rating
2
Allows rain water to pool on grill
on June 6, 2016
Posted by: jkjamies
from Holland, MI, United States
Already a few days of rain, and this cover is letting my grill get just as wet as my uncovered deck. My grill stays wet longer than my deck...
Besides that it is at least strong feeling and quite pleasing to look at.
No, I would not recommend this to a friend.
Response from broilkingbbq.comBy Meagan , Customer Support, June 7, 2016
Hello,
Thank you for taking the time to post a review regarding your Broil King Cover. I am sorry to see that is has not been preforming as you expected. We will be following up via email to learn more about your experience.
Thank you
Thank you for taking the time to post a review regarding your Broil King Cover. I am sorry to see that is has not been preforming as you expected. We will be following up via email to learn more about your experience.
Thank you
Written by a customer while visiting broilkingbbq.com
Customer Rating
2
Doesn't make any sense
on August 9, 2022
Posted by: Az928iz
from Woodbridge, ON
[This review was collected as part of a promotion.] I bought this cover for my imperial xl, the cover always had water under it when it rained, when I explained to the lady taking calls at the supplier she said it's meant to do that, but how do I keep my then BBQ free of rust? Doesn't make any sense.
Written by a customer while visiting broilkingbbq.com
Customer Rating
5
BBQ cover
on May 7, 2016
Posted by: Dave g
from Listowel, ON, Canada
I purchased my imperial stainless BBQ and I love it the the pasture is so good ,but the cover hook and loop pulled off after about 10 times using it,
I would recommend this to a friend!
Response from broilkingbbq.comBy Meagan , Customer Support, May 10, 2016
Hello,
Thank you for taking the time to post a review regarding your Broil King Premium Cover. We are sorry to hear that it has not been performing as you expected. We will be following up via email to learn more about your experience.
Thank you
Thank you for taking the time to post a review regarding your Broil King Premium Cover. We are sorry to hear that it has not been performing as you expected. We will be following up via email to learn more about your experience.
Thank you
Written by a customer while visiting broilkingbbq.com
Customer Rating
3
Durable
on July 11, 2016
Posted by: Grilling Paul
from Sudbury, ON, Canada
I received my Sovereign XL 3 years ago along with the BBQ cover. The cover is durable, worth the money but my straps are broken. The material for the straps wear our quickly and Broil King should review this with their manufacturer. If I had to recommend I would suggest using at own risk.
I would recommend this to a friend!
Response from broilkingbbq.comBy Meagan , Customer Support, July 11, 2016
Hello,
Thank you for taking the time to post a review regarding your Broil King Cover, though I am sorry to see you have not enjoyed your experience so far.
Please look for a follow-up email from us to learn more about your experience.
Thank you
Thank you for taking the time to post a review regarding your Broil King Cover, though I am sorry to see you have not enjoyed your experience so far.
Please look for a follow-up email from us to learn more about your experience.
Thank you
Written by a customer while visiting broilkingbbq.com
Customer Rating
2
Started out good...
on August 28, 2016
Posted by: czim
from Hutchinson, MN, United States
I bought the Imperial XLS and was very happy with it. I wasn't so happy to find that it collects rainwater, which then washes grease into the drawers. No problem - I'll just buy the Broil King cover (at the premium Broil King price). The cover started out looking good and getting the job done. After a couple of seasons it faded to a dirty gray. I don't consider that to be a major problem. What I DO consider to be a major problem is when the cover tears like paper when you life it by the handles, especially when I religiously let the grill cool down before I cover it. This shouldn't be happening to a cover that I could have made by a local boat shop more cheaply.
No, I would not recommend this to a friend.
Response from broilkingbbq.comBy Meagan , Customer Support, August 31, 2016
Hello,
Thank you for taking the time to post a review regarding your Broil King Cover, I am sorry to see that you have not enjoyed your experience with it so far.
Please look for a follow up email from us to learn more about your experience.
Thank you
Thank you for taking the time to post a review regarding your Broil King Cover, I am sorry to see that you have not enjoyed your experience with it so far.
Please look for a follow up email from us to learn more about your experience.
Thank you
Written by a customer while visiting broilkingbbq.com
Customer Rating
2
Don't Buy
on September 5, 2016
Posted by: YFB11
from San Jose, CA, United States
Handles break. Poorly sewn. For this price it is unacceptable.
No, I would not recommend this to a friend.
Written by a customer while visiting broilkingbbq.com