Customer reviews from jbl.com
JBL - Tour One M2 True Adaptive Noise Cancelling Headphones - Champagne
Average customer rating
4.1
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
25
4 Stars
3
3 Stars
1
2 Stars
2
1 Star
5
100%of customers recommend this product.
(
11 out of
11)
Customer Reviews for JBL - Tour One M2 True Adaptive Noise Cancelling Headphones - Champagne
Customer Rating
5
My favorite headphones now!
on May 26, 2023
Posted by: Daileyfix
from Roanoke, VA
[This review was collected as part of a promotion.] I absolutely love these headphones. They fit perfectly. The ambient aware is better than any other pair of headphones that I have worn before. The sound is amazing with punchy bass and perfect treble. The side touch buttons are very sensitive, so I have to get used to that, but that is the only growing pain for these. Love them!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tour One M2: Unmatched Sound Experience
on May 24, 2023
Posted by: Films
from Charlotte, NC
[This review was collected as part of a promotion.] Looking for a pair of headphones that deliver an incredible audio experience? Look no further than the JBL Tour One M2 headphones! These bad boys combine sleek design, mind-blowing sound quality, and top-notch noise cancellation. You'll be rocking out in style and immersed in your favorite tunes like never before. Plus, they're super comfy to wear, have a long-lasting battery, and the controls are a breeze to use. Trust me, these headphones are a game-changer for any music lover out there.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tour One M2 Noise Canceling Headphones Review
on May 19, 2023
Posted by: Dogsnif
from Near Raleigh, NC
[This review was collected as part of a promotion.] JBL’s new Tour One M2 Wireless and Noise Canceling over-ear headphones have been released. These headphones come with True Adaptive Noise Canceling (ANC) technology as well as JBL Spatial Sound effect. Noise Canceling is facilitated by using 4 noise sensing mics that adjust noise levels within your current surroundings. Spatial Sound is in place to give the listener a theater-like listening experience. It also has Smart Ambient Sound feature with which you can hear the sound around you.
The Tour One M2’s look small when I took them out of their box. The ear cups are flattened out and sleek, with a black design. There is a glossy top edge adds a more “finished” appearance. The ear cushions are very comfortable with a slim look. Everything feels sturdy with just the right amount of flex and lots of adjustment in the headband. The ear cups also pivot, so it should suit all head sizes. The headphones are light, and softly cushioned so they shouldn’t be an annoyance during any long-distance trips. The ear cushions provide a tight seal around your ears, which helps provide plenty of passive sound isolation and keeps wind noise from interrupting the music.
The hard-shell carrying case that comes with the headphones feels secure and well-made. You have to fold the ear cups in a specific way to sit them securely. There is also a pouch holding the included USB-C charging cable, 3.5mm cable and air travel adapter.
The hard-shell carrying case that comes with the headphones feels secure and well-made. You have to fold the ear cups in a specific way to sit them securely. There is also a pouch holding the included USB-C charging cable, 3.5mm cable and air travel adapter.
I have to say that the sound quality is what you would expect from a JBL. The Tour One M2’s 40mm dynamic drivers deliver good audio quality out of the box. I did find while listening to a variety of tracks that the headphones did not offer a great amount of headroom as I found myself having to increase the volume levels. Bass tuning is very good but it is not overwhelming and does not distort at higher volumes. You won’t hear any overblown bass here. The midrange is right where it’s supposed to be and the treble is elevated without being intolerable. Movies, content, podcasts, and most dialogue sounded natural.
The listening controls are primarily located on the M2’s right ear cup. A few taps will control tunes: once to play and pause, twice to skip a track, three times to go back. A tap and hold will trigger Siri, Alexa or Ok Google, too. These controls are pretty sensitive, which can lead to a few accidentally skipped tracks, but still preferable to pulling my phone out each time.
The Tour One M2’s has a ton of features, like EQ, spatial sound, smart audio, and customizable gestures, but the most interesting one is Personi-Fi. This is effectively a hearing test that when completed, will personalize the sound based on your hearing. You can basically tune the sound signature to your ears, which other Bluetooth headphones have used before, but Personi-Fi gives you very detailed results. Lastly, there are the physical hand gestures that control ANC modes and playback.
Setup is quick and easy, with a sliding switch on the right earcup both powering on the headphones and entering pairing mode. The Tour One M2 comes with Bluetooth 5.3 LE, ensuring a stable connection. Connecting the headphones is quick and easy, with almost instant pairing.
JBL’s companion app allows for some serious customization. That includes adjusting the Adaptive Noise Cancelling, which uses four mics to react to changes in exterior sound. It’s reasonably quick to adjust, but you can still tell when the isolation levels increase or decrease in real-time. Overall, you can expect decent cancellation, however, some louder, more sudden noises can creep in. The Ambient Aware transparency mode is effective enough though. TalkThru lets you have conversations without removing the headphones. Taking phone calls is pretty painless, with algorithms cutting out most wind noise and a loopback option if you want to hear more or less of your own voice while chatting. I thought the Smart Talk feature, which cuts off the music when it hears a voice, worked well. You can pick between two Smart Audio and Video listener profiles, which are meant to fine-tune what is being listening to. Most of the in-app features cannot be customized beyond an ‘on/off’ switch.
When it comes to battery life there are no complaints – it is excellent. JBL advertises that the Tour One M2 can last around 50 hours per charge and expect 30 hours with ANC enabled, though. I used the M2’s for a whole week without charging. From my experience, a roughly thirty-minute charge will provide an 80% top-up. Charging the Tour One M2’s for only ten minutes will enable five hours of listening.
In summary, I have had limited use of headphones in general but, there are a lot of things to like about the Tour One M2. For me it seems like it has everything I want in a wireless headphone. It’s so full of features and personalization options, that it seems like there is something for everyone. The sound signature has a ton of customization with EQ and Personi-Fi, giving it a sound you can really play with. Battery life is also excellent, and the ANC is very effective. For me, the design, build quality, versatility, customization, mic, sound quality, and of course, the fact that they are a wireless, makes these headphones a worthy headphone contender for any reason.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Best JBL Headphones I've Heard
on May 18, 2023
Posted by: SPMTybee
from Woolwich, NJ
[This review was collected as part of a promotion.] I’m going to start with the conclusion: these are the best JBL headphones I’ve ever heard.
The first thing I'll say is that these are some good-looking headphones! When I opened the box, I was really impressed. The ear cups are sleek and smooth matte black, with a gloss black outline where the yokes attach to the ear cups. This little touch makes them look really classy. The leather on the headband and ear cups is soft and the padding is supple. The headphones are light with ample clamping force, which is a welcome change from the Club One headphones from a few years ago, which were much bulkier, heavier, and felt tight after even moderate listening sessions. I feel like I could wear the Tour One M2 all day – they are supremely comfortable, probably the best JBL has ever had. There’s no mistaking these are JBL’s flagship cans.
The first thing I'll say is that these are some good-looking headphones! When I opened the box, I was really impressed. The ear cups are sleek and smooth matte black, with a gloss black outline where the yokes attach to the ear cups. This little touch makes them look really classy. The leather on the headband and ear cups is soft and the padding is supple. The headphones are light with ample clamping force, which is a welcome change from the Club One headphones from a few years ago, which were much bulkier, heavier, and felt tight after even moderate listening sessions. I feel like I could wear the Tour One M2 all day – they are supremely comfortable, probably the best JBL has ever had. There’s no mistaking these are JBL’s flagship cans.
The Tour One M2 supports Bluetooth 5.3 LE and connecting to my iPhone 13 Pro was a piece of cake, pairing almost instantly. Battery life is very good. With ANC enabled I got just about 30 hours of playtime, but without it turned on I still had battery left after 48 hours. Charging via USB-C for ten minutes gets an additional five hours of listening.
ANC was solid, especially filtering out the low frequencies. I took these on a flight to Boston and was really impressed. In my opinion there was very little difference in the music with ANC on or off – thank you JBL! One nice feature is SilentNow, which disconnects Bluetooth and turns on noise cancelling, essentially setting you up for a nice nap. You can set the start time, duration, and whether you want it to wake you up.
Another feature I really like is called Personi-Fi, which allowed me to create my own personalized audio profile. The app does a test that measures how well you hear a series of recorded beeps at different frequencies for both the left and right ear. Based on the results, the equalizer adjusts to correct for any deficiencies. For me, I have a pretty severe dip in the upper-mids in my left ear and I noticed a marked improvement with the feature on vs off. Others might prefer to keep the sound as-is.
All the features aside, the most important thing for me in a pair of headphones is the sound. I started with a high-res download of the Steven Wilson 2017 remix of Chicago’s second album, Chicago II. I figured a classic 70s jazz-rock, horn-centered album would be a great test and Steven Wilson is a master. The acoustic guitar is tight and nuanced, bass is punchy without being boomy, horns and cymbals were crystal clear. It obviously sounded better running wired through a Schiit Fulla 3 DAC but I’ve got no complaints about the sound when running wireless.
I turned to Pink Floyd’s The Dark Side of the Moon next and was just as impressed. Clarity is key, and I was able to hear every beat, every note, every texture. Rick Wright’s amazing piano work on “The Great Gig in the Sky” especially stood out. The highs and mids are clear and detailed, the bass is tight and where it should be (bassheads expecting BOOM might want to look elsewhere), and the soundstage is spacious with a nice sense of depth without sounding artificial (note: I’ll add here that JBL’s Spatial Sound feature on the app did make it seem artificial).
And this is where we came in… I am over the moon with these headphones. Noise cancelling was on point, the sound was classic JBL hitting all the right notes, and they’re super comfortable. A clear winner from JBL.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound, comfort, and technology features!
on May 17, 2023
Posted by: Kevin1015
from Sag Harbor, NY
[This review was collected as part of a promotion.] These headphones are spectacular! The sound quality is amazing. Whether using them to watch a video, listen to music, or while on a call, the sound quality is great. The noise cancelling technology is a real bonus and allows you to truly focus on what you’re doing in loud places. This feature makes it great for important work calls or if you just want to drown at the noise while working out at the gym. Another great aspect of these headphones, are the comfort. I am not usually the biggest fan of over the ear headphones like these. However, I have been nothing but extremely comfortable while wearing these headphones and even after wearing them for hours at a time. On top of being comfortable, they also are adjustable which allows you to make sure they’re tight on your head when doing something like working out or going for a walk/run. The voice aware / smart talk feature is another incredible part of these headphones. The ability to set yourself reminders among other things without even having to reach for your phone is great. The ability to change volume and pause your song/video from the touch of your fingers to your headphones is incredibly convenient. The last key feature of these headphones is the battery life. I have never seen headphones with so many features have a battery life of this long! The sound quality and comfort on these headphones alone makes them great. However, when you add in the super long battery life, voice aware technology, and noise cancellation technology, these are truly amazing headphones!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing pair of headphones from JBL
on May 16, 2023
Posted by: Jcuevas
[This review was collected as part of a promotion.] The JBL Tour One M2 are premium headphones offered by JBL that are packed with features. They are very innovative and have a ton of features to play with.
First they come in a very sturdy box that upon opening give a great presentation. The headphones were packed very well inside the box in its hard case. The case is very premium feeling and when unzipped show the actual headphones. The top portion of the case has a Velcro pocket that housed the instructions, headphone Jack wire and a very premium airplane adapter. A very nice, flat usb A to C adapter is included to charge the headphones. The actual headphones are folded nicely into contoured portions of the case making them very secure while in the case.
The headphones themselves feel exceptional. Build quality is top notch while utilizing a series of different materials. These feel like they will last a lifetime. Ear cups swivel flat so they can easy stay around your neck if you take them off of your ears. Each ear cup houses a series of microphones to give you superior calls and noise canceling features, as well as talk through and ambient awareness. You can switch through the smart ambient awareness and noise canceling by the button on the left ear cup. The right ear cup has a sliding power/ pair button and the volume controls. The right ear cup is also touch sensitive allowing you to utilize your smart assistant of your choice. You can also program different tasks through the JBL headphone app making these very customizable.
Utilizing the JBL app allows for further adjustability. There is your different noise canceling features such as adaptive noise canceling, ambient awareness and a talk through function. The active noise cancelling is excellent. I went for a bike ride while using these and all I was able to hear was my music. No wind or loud noise from the roar of my knobby bike tires which can be heard from far distances. A touch of the smart button changes noise canceling to either talk through or ambient awareness. This is programmable in the app. There is a fully adjustable equalizer in the app allowing you to customize the sound to your liking. By using the person-fi 2.0 function, you can adjust the headphones to be perfectly balanced and give you the correct amount of output through an actual hearing test which takes a few minutes. The headphones test for sound leaks and adjusts accordingly. I used these one day while mowing my lawn and the headphones automatically adjusted once I turned on my mower. They eliminated all outside noise again allowing me to enjoy my music. While using these at work I enabled the voice aware feature. This feature lowers the music and turns on the talk through feature when I start talking without touching any buttons. You can adjust the length of how long the feature stays active. Another very useful feature is that you can use the headphone to give you complete silence to help you sleep in noisy situations. Another feature that is offered in the app. Low tone enhancer is available as well as the spatial audio. Spatial audio makes what your listening to sound a bit more immersive. You can adjust the spatial audio for different listening applications. You can adjust it for music, movies, and for games. I particularly enjoyed this feature for watching movies. It created a very immersive sound for movies once enabled.
The JBL Tour One M2 have a very warm sound. They are not very loud or bass heavy. They are well balanced and offer an enjoyable listening experience. Being over the ear style and being a flagship headset I was expecting more volume out of these. I did hook these up with the headphone wire to my high end headphone Dac and amp. Doing this woke the headphones up. They handle power and can get extremely loud without distorting at all. I feel this headset would be great for a DJ for this reason and for the fact the ear cups swivel. I love how the drivers move so much that it actually tickles my ears. You can feel the music. Complete ear candy is what these headphones are. High-res audio is truly amazing to hear with these headphones. You hear all of the details of your music with these.
I have to say that I am truly enjoying these headphones. I have charged them upon opening them and haven’t charged them since. I have used them daily for the past two weeks for at least 2-3 hours a day and they still have 75 percent charge. I don’t listen to them with the volume maxed out, but battery life is very impressive. Charging for 10 minutes gives you 5 hours of listening. You get more battery life with active noise cancelling off but I continue to use the feature while experiencing great battery life. The fact that I forget I have these on for hours because they are so comfortable is great. They are very light and don’t squeeze my head at all. For the price they are asking for the headphones you get a ton of customizable features, superior sound and exceptional build quality. You won’t be disappointed with these headphones.
First they come in a very sturdy box that upon opening give a great presentation. The headphones were packed very well inside the box in its hard case. The case is very premium feeling and when unzipped show the actual headphones. The top portion of the case has a Velcro pocket that housed the instructions, headphone Jack wire and a very premium airplane adapter. A very nice, flat usb A to C adapter is included to charge the headphones. The actual headphones are folded nicely into contoured portions of the case making them very secure while in the case.
The headphones themselves feel exceptional. Build quality is top notch while utilizing a series of different materials. These feel like they will last a lifetime. Ear cups swivel flat so they can easy stay around your neck if you take them off of your ears. Each ear cup houses a series of microphones to give you superior calls and noise canceling features, as well as talk through and ambient awareness. You can switch through the smart ambient awareness and noise canceling by the button on the left ear cup. The right ear cup has a sliding power/ pair button and the volume controls. The right ear cup is also touch sensitive allowing you to utilize your smart assistant of your choice. You can also program different tasks through the JBL headphone app making these very customizable.
Utilizing the JBL app allows for further adjustability. There is your different noise canceling features such as adaptive noise canceling, ambient awareness and a talk through function. The active noise cancelling is excellent. I went for a bike ride while using these and all I was able to hear was my music. No wind or loud noise from the roar of my knobby bike tires which can be heard from far distances. A touch of the smart button changes noise canceling to either talk through or ambient awareness. This is programmable in the app. There is a fully adjustable equalizer in the app allowing you to customize the sound to your liking. By using the person-fi 2.0 function, you can adjust the headphones to be perfectly balanced and give you the correct amount of output through an actual hearing test which takes a few minutes. The headphones test for sound leaks and adjusts accordingly. I used these one day while mowing my lawn and the headphones automatically adjusted once I turned on my mower. They eliminated all outside noise again allowing me to enjoy my music. While using these at work I enabled the voice aware feature. This feature lowers the music and turns on the talk through feature when I start talking without touching any buttons. You can adjust the length of how long the feature stays active. Another very useful feature is that you can use the headphone to give you complete silence to help you sleep in noisy situations. Another feature that is offered in the app. Low tone enhancer is available as well as the spatial audio. Spatial audio makes what your listening to sound a bit more immersive. You can adjust the spatial audio for different listening applications. You can adjust it for music, movies, and for games. I particularly enjoyed this feature for watching movies. It created a very immersive sound for movies once enabled.
The JBL Tour One M2 have a very warm sound. They are not very loud or bass heavy. They are well balanced and offer an enjoyable listening experience. Being over the ear style and being a flagship headset I was expecting more volume out of these. I did hook these up with the headphone wire to my high end headphone Dac and amp. Doing this woke the headphones up. They handle power and can get extremely loud without distorting at all. I feel this headset would be great for a DJ for this reason and for the fact the ear cups swivel. I love how the drivers move so much that it actually tickles my ears. You can feel the music. Complete ear candy is what these headphones are. High-res audio is truly amazing to hear with these headphones. You hear all of the details of your music with these.
I have to say that I am truly enjoying these headphones. I have charged them upon opening them and haven’t charged them since. I have used them daily for the past two weeks for at least 2-3 hours a day and they still have 75 percent charge. I don’t listen to them with the volume maxed out, but battery life is very impressive. Charging for 10 minutes gives you 5 hours of listening. You get more battery life with active noise cancelling off but I continue to use the feature while experiencing great battery life. The fact that I forget I have these on for hours because they are so comfortable is great. They are very light and don’t squeeze my head at all. For the price they are asking for the headphones you get a ton of customizable features, superior sound and exceptional build quality. You won’t be disappointed with these headphones.
Written by a customer while visiting jbl.com
Customer Rating
5
JBL tour one m2
on May 12, 2023
Posted by: Danthaman92
from Hiram Ga
[This review was collected as part of a promotion.] These headphones are super nice !! They are comfortable and made of good materials and sound amazing !! The active noise cancelling is a great feature and it really drowns out any unnecessary outside noise so you can focus on your music !
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Crisp and comfortable. Effective noise cancelling
on May 10, 2023
Posted by: Eddie32
from Cypress, CA
[This review was collected as part of a promotion.] Crisp and comfortable! I LOVE THESE! These headphones are super comfortable and effective noise canceling. They also look as sharp as they sound. If you lift an earpiece, it automatically pauses the audio. I can't wait to try these on a flight. I love that it comes with accessories to connect via audio cable, including a double 3.5mm adapter.
I would recommend this to a friend!
Written by a customer while visiting jbl.com