Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7 out of 5
4.7
(1,166 Reviews)
Open Ratings Snapshot
Rating breakdown 1,166 reviews
5 Stars
908
4 Stars
203
3 Stars
37
2 Stars
12
1 Star
6
86%of customers recommend this product. 
(
32 out of 37
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
4 out of 5
4
Camera long shots
on September 26, 2025
Posted by: Toka
from Massachusetts
Expertise:Intermediate
I love the phone and most of the camera features but unfortunately didnt notice the lack of lense for zoom shots. I would have picked a different galaxy phone..missing the moon
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on September 26, 2025
Posted by: Awesome
[This review was collected as part of a promotion.] Love my Samsung Galaxy smartphone its easy to use anywhere and allows me to download all the latest updates for my apps and all other things like videos and news. My S25 is amazing 👏 and great in for use in the hot West Texas desert 🏜!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome but many updates required
on September 26, 2025
Posted by: MaeLovesKaze
[This review was collected as part of a promotion.] It's skinnier than my old S21 but it's not too skinny to where I'm completely thrown off. It runs very smoothly but oh my gosh I had to install 4 updates and restart my phone each time. That can be a bit annoying but honestly the restarts were super quick so it wasn't terrible, just...odd? The camera is amazing and I got 512gb storage so no complaints on any problems with it running slow or anything yet!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Edge FTW
on September 25, 2025
Posted by: YokaiWA
[This review was collected as part of a promotion.] Okay, let's talk about my awesome phone 📱! I love that it's so lightweight; it makes carrying it around a breeze. Plus, the big screen is fantastic; perfect for watching videos or scrolling through social media. It is really cool that this phone doesn't feel bulky in my pocket, unlike some of the older models. I have to say that this phone is a game changer for me and my day to day life. Overall, it's a great combination of features without weighing me down 🪶. GalaxyAI has been a useful tool in my daily tasks
#LightweightPhone #BigScreenLove #TechReview #MobileLife #AwesomeGadget
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 edge review
on September 25, 2025
Posted by: Wolfej29
[This review was collected as part of a promotion.] Great phone with an amazing camera. It's great for tasks and it is so light it doesn't even feel like a phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great design and the thin frame.is nice.
on September 25, 2025
Posted by: Peterson
[This review was collected as part of a promotion.] Think profile designed is a plus for carrying inside your.pocket all day. Fast and intuitive UL. Web browsing and multitasking is easy. Wish the battery was a little longer lasting but expected from the thin design. Colors options was a plus. Can't wait for the next AI, battery upgrades and CPu chip.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 25, 2025
Hey there Peterson, we appreciate you sharing your experience of your Samsung Galaxy S25 Edge with us. We are happy to hear that you are pleased with the slimmer design and features of your device. We have provided links to a few articles to assist you in maximizing the battery life of your device. We have also provided a link to the Samsung Support Team to offer assistance any time you believe your device is not operating as intended, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its great, way better than my last phone
on September 24, 2025
Posted by: Yourmomma
[This review was collected as part of a promotion.] I love this phone. The camera is amazing and is exactly what I needed. Good amount of space, only downside is the battery doesn't last as long as I'd like. I'm yet to really use the galaxy Ai feature except in photo editing. Which it did amaz5.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Rating my Samsung
on September 24, 2025
Posted by: Justasur76
[This review was collected as part of a promotion.] I love the phone im on i would love a back up one for just in case.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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